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Fiber Ethernet Ports

Good morning, I hope you have a few seconds to help me with this issue. .  I moved into an apt and have AtandT fiber. I was hoping to plug in an ethernet cord into it as I used to with my comcast modem, however I couldn't find the modem. I found it in the back of my closet finally, it had been secur

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What connects the GPON to the gateway inside the home. Still RJ11?

I just scheduled installation of AT&T Fiber service because we have had many issues that AT&T I&R has said were due to deficient transmission on one of our 2 bonded pairs. We've had a 15 foot trench in our yard for about a week now, dug by contractors working on behalf of AT&T. We've been told our t

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Chinese social media app video blocked by AT&T Fiber

I have been a Fiber customer ever since the pandemic began, but this problem started very recently. I haven't been able to access the Chinese social network (Weibo) normally for more than 2 weeks. Most of the time, if I try to open any video in the app (Weibo International), the video would not open

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654

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Fiber installers damaged my water line

I need assistance getting my home’s waterline repaired. It was damaged in mid February by fiber installers. I’ve made calls and have gotten no assistance. My last water bill was $600. I need help and quickly. Otherwise I’m going to small claims court.

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643

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Home phone no longer working after installing mesh network

We installed a Netgear Mesh Wifi System today, with ATT Fiber internet and voice in the house. In other parts of these forums, I found instructions on how to put the ATT router on IP Passthrough, etc: https://forums.att.com/conversations/att-fiber-equipment/set-up-netgear-router-with-att-fiber/5e5be

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326

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Inbound IPv4 connection & power backup

I've been an AT&T Uverse Internet customer for a number of years. I've been generally satisfied with Uverse's speed, features and reliability, with a couple of exceptions. AT&T is installing fiber in my neighborhood. I am considering getting fiber but need to get the answers to a couple of

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Does having Gigapower Fiber allows for ATT to monitor my internet access?

Hi, I tried searching and did not find any answers.My friends say that to have Gigapower means ATT have full access to my internet activity and can use it however they choose. I don't remember reading that anywhere and have read online that ATT did away with that in late 2016. But with Net Neutralit

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bought phone in another country and now its sim locked for some reason?

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

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Using /29 block on BGW320 managed by PFSense

Hello. I think my BGW320 might not be fully set up - or I don't understand how it works re: IP addresses.  Here's some background that hopefully will be helpful (and not overwhelming): I have  AT&T Business fiber installed at my home to test it - I still have business cable as well

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168

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Extend Optical Cable

I need to move the AT&T Intertek optical/electrical interface box.  I need to extend the optical cable.  AT&T uses a proprietary connector (not a TOSLink),  Where can I purchase an extension -- I would rather not have to call AT&T.

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What Netgear WiFi modem routers work with AT&T Fiber internet?

What Netgear WiFi modem routers work with AT&T Fiber internet?

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Will Corded Phone Work In Power Outage After Switching from DSL to ATT Fiber Internet?

I have ATT DSL. My coded phone works during a power outage, no matter how long the outage lasts. No power needed. No battery backups needed. I plug the phone into the phone jack and it works. After switching to ATT Fiber Internet will the corded phone still work this way or will it be dependent on p

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Changing from ATT Digital Phone to ATT Fiber

I have att digital phone service through an older phone box outside my house connected to the overhead lines. If I have ATT fiber installed, do I still need the old phone box? And, will new phone cables/wires be run to each phone set in the house? The digital phone install just used the original hou

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UPS battery for BGW320

Due to extreme cold weather, we're experiencing rolling blackouts here in Texas and I was wondering if a UPS or battery backup would work for my BGW320 in this situation. In other words, does anyone know if the fiber coming into my house is impacted by a rolling blackouts outside my home? It makes n

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Fiber Service - File Size Limit?

I am doing RFPG development and there's a 50GB software install package that I am trying to download. File will not even begin to download.  Is there a file size limit on Fiber Internet service? Thanks

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Connect Nest WiFi with ATT Fiber Gateway

Hi there, I recently switched to ATT Fiber from cable service. I had the Nest WIFI router and points at my old house with cable working beautifully.  I now have the ATT Fiber Gateway and do not know how to use the Nest WiFi and points in my house.  I have awful service downstairs but u

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Property Damage Claim

I was wondering who I should contact regarding damage to my property during fiber optic installation? Thank you

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How to cover a large house/space?

I have 1G Fiber (Houston). My equipment is: Pace 5268AC AirTiesW 4971 x3 (2 upstairs and 1 downstairs)--leased for $5/mo I still have drop/dead zones and frequent drops of wifi, particularly upstairs.  I have older 4921 extenders, but i am told that i cannot mix and match extenders. 

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Why is my AT&T Fiber so slow

I have had ATT Fiber in my residence for 3 years and the entire time it has been very slow. Typical download speeds have been 2-3 Mbits pretty consistently, with sometimes the speeds going to 10-30 Mbits. Currently I have the 300 Mbit package. But this was the same when I had 50 Mbit and 100 Mbit. I

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5G port on BGW320-500 receives DNS timeouts

I just upgraded to AT&T Fiber 300 Internet from DSL 50. They replaced my BGW210-700 router which always worked fine with a BGW320-500 router. The router has a Blue Port which is 5G. I asked the AT&T guy who installed it if I could connect any device with a 1G ethernet adapter to it and he

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