I moved to SC in a new community, verified that there is service for AT&T and proceeded to transfer my service. The technician came to the new address and advised that there is no signal in the box and would have to open a ticket. That was on 6/28/23. Days went by with no update. I called to req

I am in Anniston AL and many of my neighbors have AT&T Fiber internet. The house closest to my home with fiber is about 1000ft away. I would be willing to pay to run the fiber to my house! (I really need business level access.) Thanks...

Hi guys, I've used you guys at previous residences and had no issues, but I just moved and at the new residence your home fiber service has had consistent connectivity issues. I've been here about a month, and right from the beginning I would have Internet outages, daily at first, then every few h

I called customer support months ago when a promotional rate on my internet ended. I was not expecting to renew that rate, but wanted to drop from the 1000 Mbps tier to the 300 or 500 tier to save a little on my monthly charge. The clearly outsourced rep told me that it was not possible for the rep

I am running Fiber from the street into my home with a coaxial converter in my garage which then runs upstairs to our laundry room which has a plastic panel where the modem sits. I have an AT&T issued Arris BGW210-700 running software version 3.20.5.  It seems at about once I day I h

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Until 3.5 hours ago we had the following service from AT&T:   1. 300 Mbps fiber internet with 8 static IP addresses 2. 2 x home phone lines with local numbers (over the fiber, same numbers for 15 years)   3.5 hours ago I inquired about increasing the speed on our fiber line from 300 Mbps to 1000 Mbp

I’ve been dealing with identity theft, dos attacks and network attacks. Not only do the dos ICMP requests originate from their one (and only) dns server and as someone who has a degree in CS I decided to test the network on my own. In my little at home pen test I found not only is the DNS server ext

I noticed on my phone that webpages weren't loading when on my home WiFi. I kept switching to cell data. Tonight I finally stopped to look at my internet setup and I noticed that all the lights are off on my fiber service box. I checked all plugs to make sure there's still power. Then I unplugged an

Can I have my fiber optic cable attached to the top of my house I will build a Raceway in side straight to the basement where he can reconnect

ATT provides Fiber Gpon service to 8 homes that are directly adjacent to a small non profit church yet refuses to offer the church GPON fiber service for offer 5 years. It is currently stuck with slow DSL that is not capable of supplying fast enough speeds for current usage and video streaming of l

I have an open pedestal that is in the middle of my yard and wires are exposed. I believe it is a safety issue. I have contacted ATT customer, repair, and buried wired departments to let them know of the situation and they are basically giving me the runaround.  No one can help me besides tran

I'm tired of cox. I'm tired of cox coxing things up. I know other ISPs aren't much better, apologies to the apologists that will arise, but at the very least I want the option to not let cox cox around with me. I am at the point where I would almost be happy to pay out of pocket to get the fiber ran

Hi, A while ago I got a door-to-door salesman saying ATT fiber is available at my address, but whenever checking your website, it says the fastest internet I can get is only 75 Mbps at $45/mo. Any idea why?

Why is it that at&t ran a fiber line past my house to a very affluent neighborhood? Everyone on the main road needs internet also. Right now us non rich people are 2 and 3 times the price of AT&T fiber for service. I don't think that is fair for us not to get the same chance at service. I di

Hello, I have a question about AT&T Fiber availability. I have a home that was built in 2003.  Every home surrounding my home has AT&T Fiber available to them, except for mine.  When I put my address into the Check Availability search for fiber, my address comes back as not ava

...and has now updated that they are closed for the holiday....National Brothers Day? Victoria Day in Canada? Closing a week early in advance of Memorial Day? Is this a Memphis thing as that is Sedgewick's corporate headquarters... How then does someone file a claim? I met the service guy as he was

HAS ANYONE HAD EXPERIENCE WITH SEDGWICK TO REPAY FOR FIBEROPTIC INSTALLATION DAMAGES? ATT CONTRACTOR INSTALLED FIBEROPTIC LINES THROUGHOUT OUR NEIGHBORHOOD. IN THE PROCESS, AND SINCE MY HOME IS ON A CORNER, THEY RAN LINES AT 90 DEGREES IN MY YARD. AS A  RESULT, THE CREW DUG 3 TO 4 HOLES IN

I have AT&T Fiber, and I've been trying to port forward on and off for the past week and a half to set up a Minecraft server. I let the application through my windows firewall, my antivirus firewall, I forwarded it on my RT-AX82U router, I opened a passthrough for the router on my AT&T mo

I have a BGW210-700 and a block of static IPs. The Static IPs are working fine and I have IP Passthrough Setup with one of the IPs on my ASUS RT-AC3200. I am having issues using the VPN Server functionality of my ASUS router through the BGW210-700 Gateway. I would prefer to use the PPTP Server op