I moved into a home which used to have Digital life security.  The previous owners discontinued service, but all the devices and controllers installed and powered.    On one of the first move in days AT&T came out to activate my internet service.   The tech checked the

Hi all. I have been an incredibly thrilled AT&T Fiber customer for several years.  I have never had an issue with speed or connectivity ever.  However, the past few days, this has not been the case.  My fiber speeds have been the slowest they have ever been (both upload and do

My work VPN connection (paloalto GlobalProtect) continuously drops causing me to lose work and disrupting TEAMS calls.

I have a ATT 900+ up/900+ down Fiber Plan with ATT (Model 5268AC). I have a 3 story townhome and getting wifi from the basement of the townhome was just not viable for my family. Long ago we had a old Orbi system AC2200. The 1 Router 2 Satellite System really helped our situation at the time and has

We moved and subscribed with AT&T for fiber service (500MBps). The modem is currently installed in my office. I have an eero pro router, TPLINK gigabyte switch, and Synology D220+ NAS. Right now, I have the modem running into the switch, which then routes to my PC and the eero. The NAS is connec

Hello, I currently the the AT&T provided Model: Humax BGW320-500 gateway for fiber. I have purchased AT&T extenders, but still get drops and/or low speeds on some devices. I believe it is because too many devices are connecting to the gateway. I would like to purchase my own modem that isn't

Thinking about switching from cable internet to AT&T Fiber; since it's currently coming through coaxial cables that run throughout the house, I had a lot of freedom in where I could set things up. Currently, all of the hardware is located on the third floor so I can connect my computer via ether

As a customer, I feel like I am paying for a service and as the owner of my house, I shall be able to choose how to run the fiber to my house and where I choose to land that fiber within my property. I was told that if the fiber had to be buried even though the box that they run from is 30 inches fr

Hello, the new Eero wifi routers are on sale and I wanted to buy one but I only wanted to use it as sort of a stable extender with my ATT Fiber router. But I'm confused on a few things, does the Eero routers work with the att routers and can I pair it as an extender so that I'm able to extend my wif

Can the Arris bgw210-700 be put into bridge mode? I'd like to deploy a private firewall.

Hello all! I was wondering if anyone could explain to me why AT&T will not give me a BGW320 gateway device. I specifically requested this be installed when my AT&T Fiber service was set up a couple of weeks ago. My house is brand new and they installed some old piece of equipment that was c

I'd like to cascade the BGW320 into my other router that's set up behind it, including managing a block of public static IPs I got. My understanding of what I'm trying to accomplish is to make the BGW320 as hands-off as possible so that the UDMP can manage the firewall and all traffic. I can find in

We have a pave 5268ac with a ONT with fiber jack. Phone support mailed a BGW320 to replace it since it has been having issues. The fiber line runs to the top then terminates in a port then connects fo the PON port. Then the ethernet runs to the modem. Can I disconnect the black fiber cable and r

I live in a rural area. AT&T dug up our street to run a fiber line through my area with a manhole access at the end of my driveway. They finished April 2018. I would like to know if fiber is going to be installed at my house. How can i get a technician or something to get out to my house and verify

Hello, I'm trying to make a PTR request on my AT&T business Internet and can not find the form. The link att.net/dns no longer works. Where is the form or what is the process for this request? thanks Josh

With the virus going around, I would like to avoid the technician coming in to install, if possible.Can I request a self-install toolkit and install fiber myself or is the install too complex?I already have an "ofs" box in my apartment with a green fiber cable in it.

Hi everyone! Is there precedence for consumers paying ATT to install Fiber in a neighborhood that doesn't currently have it? During our consideration for a city we want to move to we're finding fiber availability hit and miss in some of the older neighborhoods. Can we pay ATT to install fiber to a h

I'm hoping one of the knowledgeable installers can help me get an idea of what is possible for a new fiber installation. The web tool says we can get "Internet 1000", which I am assuming means fiber.We rent, and the landlord isn't thrilled about the idea of us getting fiber installed, partially for

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

Frontier Fiber and Verizon Fiber internet are used in my property, Why is ATT fiber not available?