I currently bought a house and it seemed that ATT is already providing service to the address via a third party(told by a representative). They told us to email the address verification to get our proof of ownership for the home. We called again ATT to get an update and it seems this new representat

We lost internet 5 days ago. When you call AT&T all you get is 'do you have the app or sign up for text, updates will be sent to keep you updated'. Yes...I have both but this does not help. What is the hold up? For those of us who work from home this is huge. I work nights so I cannot go to a St

Existing cellular customer.  I believe I went about getting into a AT&T Fiber/DirecTV bundle the wrong way.  My original intention was to bundle DTV/Fiber Internet in order to get the "$39 off Internet for Life" promotion.  I signed up for AT&T Fiber (installed on 2/11/2017) alone with the intention

Hi, Does ATT Business Fiber (think this technically falls under the UVerse umbrella but really don't know) have a bandwidth limit? Looked through the terms of service without finding an answer.

Hi guys!I have been having an issue with constant ping spiking while playing video games, but not really noticing it anywhere else.I have just gotten AT&T Fiber, the modem is connected to two Ruckus wireless boxes that were wired into the ceiling of our new home. I do not have the ability to hard wi

After wasting lots of times and jumping through a million hoops, I was told to submit an address validation ticket as fiber is available on my street but doesnot show up for me. Finally got that submitted. Talk to AT&T yesterday to know the status update and was told Networking team is off on Sunday

Fiber wire was run by our house a month or so ago and we speed up from 3 to 6 Mbps but the people across the street from the same wire in front of my house can get 1000 Mbps? I am on access so I could only get 10 Mbps anyway but my point is it seems like discrimination to me.  I don't understand bec

I do not live in a rural area, and this house was serviced by AT&T prior to me purchasing this home a few weeks ago but AT&T now refuses to send someone to install any form of internet service, (fixed wireless, DSL, cable,etc) My wife is a teacher and forced to work from home for quarantine she has

Hi, we are planning to soon move to Hillsborough NC - which indicates AT&T fiber availability. I wanted to request installation prior to moving to ensure a smooth transition. How best do we proceed with this request?

Currently AT&T fiber is being run through the Pleasant Valley, MO part of the High Ridge Manor neighborhood to the new life church being built at 435 and shoal creek parkway. Ever since fiber internet hit the scene T Gabbert Dr, Willis Drive and 3 cul-de-sacs have only had access to a max internet s

Hi all, so I'm looking to get fiber service at my house. I checked broadbandnow and even the att website map for fiber options and it says my city has fiber available and even on broadbandnow I was can see it being available to neighbors on my block. I played around with the availability tool and no

I’ve spent weeks trying to resolve installation at my new home. I’ve taken 2 days off work and still no resolution and no internet. I’m told outside service is needed for fiber wiring. However, the building is new and on an Isle and from what I understand no one has fiber, only copper.  There is ser

We have been having a chronic ATT Fiber internet problem where the internet will go down for 30 mins to 3+ hours on sunny winter days. This has been going on for 2 years now (Nov-March each year) and ATT has been unable to resolve it. We have had a minimum of 6 tech visits to the house. The ONT b

I am constantly disappointed with the performance of the internet I am provided. I pay for up to "400 Mb/Ps" or 50 Mbs for anyone who is not trying to make it seem faster than it really is; and yet I have only ever gotten this speed either shortly after I get off the phone with them to complain or w

At 11:14 AM CDT this morning, September 30th 2020, my internet connection suddenly dropped and no amount of resetting my modem fixed the issue. I checked on MYATT to see if there were any outages and it was stated that there is an outage in my area and that ATT are working "hard" to fix the issue by

Good afternoon, to which department/person should I direct my request to relocate these utilities to the address 5664 River Run El Paso TX 79932, it is required to make the driveway, but I cannot contact the person indicated to see these works.

I already have AT&T Fiber in Chicago and this has nothing to do with my installation. Today, a driver was parked in from of my house taking up two spots so I asked him if he could move up. He began cussing at me and saying I was white privileged... because I asked him to move up a little?? I took a

I got email notification that my internet service had a copyright infringement violation and that i'd have to complete an educational tutorial on copyright infringement or else my Internet service will 'limited'. ​I've tried to go to the website linked in the email: att.com/copyright-infringement I

My 2016 Asus Zenpad used to connect to my Uverse wifi 2.4 ghz network. Now it will not do so.  I have tried everything, including forgetting the SSID, manually setting ip address, enabling the guest feature on the router.  The tablet WILL connect to my phones hotspot, which proves the net

Hi, I live in Athens, GA, a city with many college students who are going to be doing a lot of online work this year. I was looking to upgrade my internet plan with the only carrier available to me - Spectrum, and found it was $105 a month for 1 gig speeds and 65 a month for 400+, which is insanely