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AT&T Fiber at Delaney Park Oakley CA 94561

I am really having internet issues, working from home, many occasion now in the middle of my meetings and too many intermittent issues, losing connectivity in the middle of presentation is very disappointing and frustrating with my current provider (Comcast) and put you on the edge every time, I hav

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Where to turn for AT&T Fiber installation questions?

Hello, all, my name is Mark and I am new to this forum. I live in the Los Angeles area. I'm planning to move from Spectrum to AT&T Fiber, and I have questions before I commit. But the chat and phone support don't seem to be the best way to get answers to my pre-sales questions. For instance, I

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AT&T Fiber and Eero

I have AT&T Fiber using Internal ONT Fiber Jack to a BGW210 Gateway. Any idea if I can replace the Gateway with an Eero whole-home WiFi system? I would think I could go from the Fiber Jack to the Eero with Ethernet just fine? I’m not really please with WiFi coverage using AT&T-provided Gatew

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Need new underground lines at home

Hello. My family (myself, wife, and 2 kids) has recently moved into my parents house and they have AT&T internet service. It looks like the maximum speed they can get is 25 Mbps down and frankly it's terrible. We have 5-6 individuals that can be using the internet at one time and need an upgrade

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I have a BGW320-500 and my own Linksys EA7500V2. Can I use passthrough to avoid double NAT, moderate NAT and enable UPNP?

Total noob here. Basically the title is my question. Xbox Series X was showing no UPNP when wirelessly connected to the gateway. I connected my Linksys EA7500V2 to the BGW320-500 and did nothing else, then wirelessly connected to my router's network. I've got moderate NAT and double NAT. Is there a

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$150 Gift Card for Fiber 1 gig

I ordered 1 gig of Fiber internet back around August, around the 11th or so. I was told that a $150 gift card and an additional $50 gift card would be available to me, but only the $50 gift card appeared in my rewards. The $150 gift card was never shown in my rewards center and I've been constantly

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IP Passthrough, Deco Mesh Router and Port Forwarding

I used to run Comcast with my own modem and router. Hosting my Docker apps with Caddy and DuckDNS (port forwarding 80/443 in router). I would access my apps through my DuckDNS sub domain and things worked great. I recently switched to AT&T fiber. I setup my AT&T gateway in IP pass through m

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ONT Install

Good evening, I am having a tech come out and install an ONT so I can use my own gateway. The lady on the phone mentioned that there may be a $99 service fee. Is this a service they bill for?

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Using AT&T Fiber Modem/Router with Existing Mesh Network

I have an existing mesh Wi-Fi network in my home with three WAPs. I am considering switch from my cable Internet provider to AT&T fiber but I cannot get a straight answer from anyone on the phone. Will the modem/router that they provide be compatible with my existing network? I really only need

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Fiber in my area?

I'm curious if fiber will ever be available in my area? We are building a new home and would hope fiber will become available. Anyone have a bead on fiber installs in the Hampstead, NC area?

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How can I escalate an account Issue with Uverse Customer/Technical Services?

I have had an issue with my account since August of 2017. I have been without internet service for half a year trying to troubleshoot this concern. Every time I get someone who is going to help me, and they send a technician out to my house, the technician informs me that they cannot help and they w

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Fiber install

I live in a rural area with no available option for internet other than at&t, We currently have copper cables but the speeds cap at 10 mbs per second and it is not enough to support 3 people living at once, Neighbourhoods are being built all around me and are having fiber internet installed for

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Getting into a Fiber/DTV/Cellular bunble

Existing cellular customer.  I believe I went about getting into a AT&T Fiber/DirecTV bundle the wrong way.  My original intention was to bundle DTV/Fiber Internet in order to get the "$39 off Internet for Life" promotion.  I signed up for AT&T Fiber (installed on 2/11/2017) alone with the intention

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I can't access the download link for Internet Security Suite even though I have 1gig fiber

I have tried every way I can think to log in to download the internet security suite which is available for internet subscribers. I have 1gig fiber so I should be eligible but I just get bounced back out or sent to an error screen. If I make it to the error screen it messes up my AT&T login so I

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Unauthorized change to fiber internet and phone service

Until 3.5 hours ago we had the following service from AT&T:   1. 300 Mbps fiber internet with 8 static IP addresses 2. 2 x home phone lines with local numbers (over the fiber, same numbers for 15 years)   3.5 hours ago I inquired about increasing the speed on our fiber line from 300 Mbps to 1000 Mbp

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How Can I Get Fiber Access

I am in Anniston AL and many of my neighbors have AT&T Fiber internet. The house closest to my home with fiber is about 1000ft away. I would be willing to pay to run the fiber to my house! (I really need business level access.) Thanks...

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Device $10 fee

Hello @attcares   I was told if I had returned the previous home owner box when i called into to setup my internet, I would not be charged the monthly $10 fee.  I am still getting charged under the 1 Gig.  Please assist me.

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Questions Regarding Installation of Fiber to Home

We live on a private street located off of an existing neighborhood that is currently receiving AT&T fiber to the home installations.  Our private street has recently been approached by AT&T asking fi we want fiber to the home installed.  The fiber woudl be be buried, there are no overhead poles.  M

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Request AT&T Fiber Extention

Hi, we are planning to soon move to Hillsborough NC - which indicates AT&T fiber availability. I wanted to request installation prior to moving to ensure a smooth transition. How best do we proceed with this request?

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How do I get AT&T Fiber at my location

Hello, I had AT&T fiber internet at my previous house 4 blocks away and loved it! I've waited a year hoping that the fiber would cross the blocks and become available, but it hasn't.   How do I submit a request for AT&T to tap in and carry the fiberoptics 4 blocks over? 

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