I have been currently interested in having Fiber for over a year now, but it is still not available for my house. The Fiber line in our city runs just outside our neighborhood about 100ft away from our home. There is also an utility pole near our home also that I know is connected to homes that are

After wasting lots of times and jumping through a million hoops, I was told to submit an address validation ticket as fiber is available on my street but doesnot show up for me. Finally got that submitted. Talk to AT&T yesterday to know the status update and was told Networking team is off on Sunday

Trying to order fiber, and it says " AT&T FIBER—INTERNET 300AT&T FIBER—INTERNET 300 300Mbps speed $55/mo. plus taxes & fees Includes a $5/mo. discount with AutoPay and paperless billing. $

Is anyone having issues connecting to the PlayStation Network? My wifi and connection isn't an issue, I've read through many other forums and contacted both Sony and AT&T for help, but no success on either end. I've tried Port Forwarding, Buying a new router with new Ethernet CAT 5e, Upgraded my WiF

How do I request or set up AT&T Fiber service at a new townhome construction that was just recently completed? When I check online I can see that homes directly to the left and to the right of my property (on the same side of the street) are eligible to receive AT&T Fiber, however, when I contacted

-Contacted AT&T to move internet from apartment to new house in May-Was told fiber would be installed in new house with no increase in monthly fee (did not even ask for fiber)-Took 5 visits for technicians to install fiber internet (technicians lied that existing DVRs/router were not compatible and

I signed up for the offer at $40/pm for Fiber 300ATT bundled with my existing ATT wireless account. ​ Why am I being invoiced at a $50/pm rate plus $10 for equipt rental? The invoiced/billed amount is in direct conflict with the ATT mailed offer. ​ Where can I send my payment demand letter to

I currently bought a house and it seemed that ATT is already providing service to the address via a third party(told by a representative). They told us to email the address verification to get our proof of ownership for the home. We called again ATT to get an update and it seems this new representat

I have tried every way I can think to log in to download the internet security suite which is available for internet subscribers. I have 1gig fiber so I should be eligible but I just get bounced back out or sent to an error screen. If I make it to the error screen it messes up my AT&T login so I

I called customer support months ago when a promotional rate on my internet ended. I was not expecting to renew that rate, but wanted to drop from the 1000 Mbps tier to the 300 or 500 tier to save a little on my monthly charge. The clearly outsourced rep told me that it was not possible for the rep

So I live a decent sized development. Fiber was ran a couple of years ago and I thought it was so weird that we still had no ATT fiber because I would periodically check the availability tool. I recently learned though that a ton of my years got ATT fiber soon after and it's just my address it has a

I have been told that a ATT fiber runs VERY close to our property but we cannot access it? There are several new homes on our road that would attach if it become available. PLEASE RUN THE FIBER NEAR THESE HOMES AND WE WILL CONNECT TO IT!!!!

Hello @attcares   I was told if I had returned the previous home owner box when i called into to setup my internet, I would not be charged the monthly $10 fee.  I am still getting charged under the 1 Gig.  Please assist me.

How do I get AT&T Fiber on my block?? My neighbors have it and love it -- service seems to be available in a very inconsistent patchwork of accessibility, block by block. It's currently unavailable on my block, even though AT&T installed these hideous bright orange pylons all down the street

I already have AT&T Fiber in Chicago and this has nothing to do with my installation. Today, a driver was parked in from of my house taking up two spots so I asked him if he could move up. He began cussing at me and saying I was white privileged... because I asked him to move up a little?? I took a

I am looking for info on setting up AT&T Fiber optic services on a new development in St. Louis. MO.

There is a 7.5ft utility easement in my back yard. I am having a pool built, so the guys came out and flagged all the utility lines in the easement. The pool will be going right up to the 7.5ft easement. AT&T has placed a fiber optic cable at 8ft, which is .5ft over the easement and will cause a

AT&T installed new fiber service in my neighborhood, and during the process significantly damaged the main sanitary sewer line to my home as well as my lawn irrigation water lines resulting in house-wide backed up plumbing and back alley flooding.  I have attempted filing a property damage claim thr

200 yards from my home is a school that has AT&T fiber internet service. I would like to know if I can have that service extended to my home - I am prepared to pay the costs to do so. We live on a rural road with no other houses between me and the school. I am an existing customer with AT&T

I contacted AT&T about purchasing the fiber internet product on Wednesday, September 27. Both myself and the representative agreed that Saturday, September 30, would be the installation date. While waiting for the technician to arrive for installation, I received an email at 11:48 a.m. on Saturday m