I have had an issue with my account since August of 2017. I have been without internet service for half a year trying to troubleshoot this concern. Every time I get someone who is going to help me, and they send a technician out to my house, the technician informs me that they cannot help and they w

Hi, Does ATT Business Fiber (think this technically falls under the UVerse umbrella but really don't know) have a bandwidth limit? Looked through the terms of service without finding an answer.

I'm currently Internet 50 & U-verse TV 300 customer (I recently signed up). I didn't know but I am eligible for AT&T Fiber at my address.1.- Can I upgrade to 1000 without extra charges?2.- If I upgrade to Fiber 1000, are they going to run real fiber to my home? I mean, I am not a tech savvy but I th

Hi, we are planning to soon move to Hillsborough NC - which indicates AT&T fiber availability. I wanted to request installation prior to moving to ensure a smooth transition. How best do we proceed with this request?

How do I get AT&T Fiber on my block?? My neighbors have it and love it -- service seems to be available in a very inconsistent patchwork of accessibility, block by block. It's currently unavailable on my block, even though AT&T installed these hideous bright orange pylons all down the street

We live on a private street located off of an existing neighborhood that is currently receiving AT&T fiber to the home installations.  Our private street has recently been approached by AT&T asking fi we want fiber to the home installed.  The fiber woudl be be buried, there are no overhead poles.  M

Existing cellular customer.  I believe I went about getting into a AT&T Fiber/DirecTV bundle the wrong way.  My original intention was to bundle DTV/Fiber Internet in order to get the "$39 off Internet for Life" promotion.  I signed up for AT&T Fiber (installed on 2/11/2017) alone with the intention

How do I request or set up AT&T Fiber service at a new townhome construction that was just recently completed? When I check online I can see that homes directly to the left and to the right of my property (on the same side of the street) are eligible to receive AT&T Fiber, however, when I contacted

Good evening, Does AT&T block outgoing port 25?  I just had my Gigapower installed today, but outgoing email does not work.  It's coming in fine, however. Thanks

I have the Arris BGW210 modem provided by AT&T and I want to be able to connect my own router to see if I can get less ping when I play games because the other router I have is gaming specific so I would like to know if changing the router would help get less ping or I would have to talk to AT&T to

I am exhausted from dealing with AT&T the last 2 weeks: Phone, Chat (3 times), and 2 Techs came out to the house, one of which was a Sr. Tech. My WiFi is still having intermittent issues. I'm at my wits end here. I had a new router, new WAP, new wireless DVRs to go with the WAP installed and I'm

Good morning,I am paying for Fiber 300 and have only been able to get 100 mbps Down/Up for quite some time now. I had a tech come out 2 months ago and he couldn't figure out why I was only able to get 100, at most 150 on any of my devices. I was directed to customer service and given a new (same mod

Fiber wire was run by our house a month or so ago and we speed up from 3 to 6 Mbps but the people across the street from the same wire in front of my house can get 1000 Mbps? I am on access so I could only get 10 Mbps anyway but my point is it seems like discrimination to me.  I don't understand bec

I already have AT&T Fiber in Chicago and this has nothing to do with my installation. Today, a driver was parked in from of my house taking up two spots so I asked him if he could move up. He began cussing at me and saying I was white privileged... because I asked him to move up a little?? I took a

I have just purchased an ASUS XT8 Wi-Fi 6 Mesh router. I currently have ATT Fiber (1000Mb Internet) and the old 5268ac Pace router. Here are my questions: What is the best way to set up my new router? Is setting up the Pace router for passthrough the best option? Will that slow down this new router?

AT&T customer service has lied to me about the cost of my internet plan.​-AT&T Uverse11/24/2019:Originally, I was checking to see if I still had a contract with AT&T. I wanted to see if I would owe a termination fee before deciding to switch to a different internet provider. My internet

I'm a little beyond frustrated as I have been trying to order AT&T Fiber for the past 6 months, and it seems like nobody at AT&T sales or "u-verse" can seem to help.Multiple "network tickets" to the "engineering" team have been raised and sometimes I don't get a straight answer, a call back or simpl

At 11:14 AM CDT this morning, September 30th 2020, my internet connection suddenly dropped and no amount of resetting my modem fixed the issue. I checked on MYATT to see if there were any outages and it was stated that there is an outage in my area and that ATT are working "hard" to fix the issue by

ATT can you please let me know what type of support or feedback you need to get fiber to Laredo, TX. The only service available from ATT is 10mbps??? Correct, 10. Thank you

Contractors have been installing new fiber optic lines in our neighborhood over the past few weeks. Wondering when it should be available for service? Work is being performed in Victoria, TX in Woodway neighborhood. Thanks in advance!