Greetings, AT&T was out this afternoon to terminate our Fiber, set up the Sonic BGW320. The prior AT&T associate I spoke with a month ago to arrange the underground Fiber drop to our home assured me there was a way to configure the AT&T Fiber box so that our Firewall / Router would be

Can anyone tell me the fiber cable used from the bridge/modem to the junction box? ATT only provides really long ones. I just had a tech out because customer service said the could get me a shorter one for cable management in my office. This was a lie. They only have 12ft pre fabed fiber cables. If

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

Has anyone seen a resolution for wifi dropouts on AT&T fiber-fed wifi? I have read through a number of forum threads on this problem, which seems to go back at least 4 years, yet I cannot find a solution.  My situation: - Got AT&T installed several months ago.  Most devices seem

I’m having an irrigation system installed. Landscaping company called 811. Electric utility company marked the lines in the time window. AT&T did NOT mark the fiber cables in the time window. Now, the landscaping company severed the fiber line without knowing. AT&T is now telling us it will

What I'm looking for is some sort of "POTS only" gateway that could run over a fiber circuit and provide us with telephone service, to replace the copper telephone lines. We are a small-business sized workgroup in need of about 10 phone lines (currently have 6 copper telephone lines, but wanting to

I prefer to reserve IP addresses versus asking a static to the device. I have not been able to locate where I can do that in my AT&T router.   Model BGW320-500

@JefferMC, I've seen your other posts talking about setting up a UDMP with Static IPs from ATT Fiber.  I'm trying to get a setup working where I can control the complete Public IP block from my UDMP so that I can use it to control which servers on my internal networks can have a public IP.&nbs

I'm trying to decide which plan I want to buy. Either 300 or 500 mbps will work for me. But how do I find out what the upload speed is? Someone suggested I look into that.

I was able to order and schedule fiber internet installation and the day of the installation I was told there's no connection for my neighborhood. Why would you allow customers to order a service you can't provide? I've now had to order internet from a different provider and quite honestly thinking

Hello, My internet modem stopped working this morning. I called and the customer service person was very helpful and ordered me a new one. The problem I have is it can only be shipped (I can’t run to a store to pick it up) and won’t be here until Monday. I also can’t go out a purchase one to give m

I have ATT fiber Internet. The modem’s firewall is configured “off” (i.e. let all traffic pass through). I also have a block of static IPs.  I have my own firewall behind the ATT modem.   On 02/07/2023 randomly the modem’s firewall got turned “on”, and the static IPs configuration got w

2nd internet outage this month. Last one lasted from 8pm to next day 4pm. I work from home and don't have cable TV. I pay $80 per month only for internet. I didn't have any outages like this with Spectrum. Do better At&t. This makes me consider switching back.

I want the kids to have a their own dedicated router. Do I need to install a 2nd 'line' or can you hook-up a 2nd router to the incoming fiber line?

What are all of the steps required to enable IP Passthrough on the BGW320-500? I’ve read a couple of different things, so I just want to be thorough. Lastly, after it has been properly configured, if I decide to revert back and disable Passthrough, how do I log back into the BGW320-500? Do I have t

i was reading a thread ab trying to decrease ping, but it's old so I'm posting this as a stand-alone question. I wanted to clarify.... basically as long as my system is running well there is nothing I can do to drop my ping since it is related to distance and the servers I'm connecting to right? &

The unit was left behind after the owner sold the condo. It is no longer in use.Two different people have owned the condo since. The low battery alarm has been going off. Can the unit just be unplugged to silence the alarm or does the battery need to be removed?

None of our residents at Fossil Creek at Westridge in Mckinney, Texas have ATT Fiber. Residents have between 50-75 mbps DSL lines. The Prestwyck neighborhood directly on the other side of Independence has fiber available to all residents. Both neighborhoods were built in 2017. What is wrong with our

Initial set up - BGW 320 > Netgear managed Switch JGS524E > Wired network. Worked fine for a year; I wasn't even aware if IP passthrough was used. Then a short while back ethernet connections started failing; then stopped working total after a couple of restarts..Called support. Swapped out a

Who do I send this complaint to via email or mail? AT&T/Direct TV cannot shut off billing even though they confirm the system clearly shows U-Verse terminated. I moved to AT&T Fiber and Direct TV and have been billed for both services for 7 months now (7 long wait call ins and transfers to m