Hey there, I moved recently from one address to another, keeping my ATT service the same. I was instructed to hold on to our equipment and use at the new house.  Tech installed our service with the aforementioned equipment and it's working great. However, I have gotten a few notices now (e

I have a UDMP (Unifi Dream Machine Pro), and I set it up with the AT&T Fiber Modem in passthrough mode. I got it setup - and disabled all the packet and advanced firewall properties.I got internet to to the device (but that actually worked before I enabled passthrough). Once I got everything set

Hi, is it against AT&T's TOS and internet policy if I host a server? I am looking into running a Minecraft server that anybody online can connect to using an IP address. And does this also apply to hosting web servers and setting up a NAS? Or can I only host it locally (like only people connected to

The apartment I am moving to has AT&T fiber as an option. I want to know if I have the option to use my own router because the 2 in 1 models I have used in the past from AT&T have had problems with down times and other customization.

I tried requesting a new gateway last year, but they said I was unable to get a BGW320. Has that changed yet? We’re now in 2022, and our household could really use Wi-Fi 6 for all of our devices. Please let me know if there’s a specific team at AT&T that I can contact.

I am hoping to learn if there is any electrically conductive material used in the construction of the fiber optic line that is run from the service panel at the street up to my house. I noticed that there is not a ground from the box that AT&T installed on my house down to any ground rod. I unde

We have an eero Pro wifi system at home and just upgraded to ATT fiber and have a BGW320-500. Was wanting the eero sytem to handle all wifi.  I went into our ATT device settings and turned off/disabled wifi and Packet Filter Firewall.  What about IP Passthrough settings under the Firewall

Att has dug up my yard without any notice or permission. I keep my yard looking like a putting green (former lawn service owner and greens keeper). I cut it every day during Summer at 0.35 inches and now I won't even be able to get my mower over the mounds of dirt they left behind without finding so

After having DSL dropped and AT&T Fiber installed in my home, the technician didn't replace my AT&T gateway (an outdated Arris NVG589.). Last week I ordered two Air 4921 wi-fi extenders, and was surprised to find out they don't work with my old gateway. How do I get my Arris NVG589 exchan

Learn why faster AT&T speeds may not be available First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain w

I was told when i switched from comcast to att internet and U-verse i  would get $200 visa reward, then when i signed up and a month later i only got a $100 visa reward, wheres the other $100? and its telling me that my autopay discount expires next month. Isn't autopay discount supposed to be until

Hello, My internet was installed 5 weeks ago and I was informed that AT&T would bury the cable that runs from the street to my house within 10 days. It is still above ground, unburied. I tried to contact via the chat and now see a new order on my account for the internet I already have. How

Hello, everyone. New to AT&T. Got Fiber 1000 Mbps. Solid speed, but when the technician came to install it, I asked him if I could use my own router. He said "yeah, of course." Okay. Except he wired the primary OTN connection to his own AT&T router and simply connected my router to the AT&T router v

I received my BGW320 router yesterday. The power cord is plugged into the socket and the SFP cord is connected to the fiber outlet in the wall. The router box goes through the process of turning white, then green to indicate that it's setting up but it never turns to a solid green...just keeps flash

We have been waiting for AT&T Fiber in Evergreen, San Jose, 95148 area for the past few years. Can you please speedup the process and save us from Xfinity?

So for a little bit more detail, a few months ago a company came through the neighborhood and was placing fiber optic cable down in our area. I was just wondering if there is a time frame of when the ATT database would be updated and allow us the upgrade to fiber. They are still putting fiber cable

@JefferMC, I've seen your other posts talking about setting up a UDMP with Static IPs from ATT Fiber.  I'm trying to get a setup working where I can control the complete Public IP block from my UDMP so that I can use it to control which servers on my internal networks can have a public IP.&nbs

I currently have U-Verse with 25M internet and Fiber to the Prem.   I am interested in upgrading to 300M or even 1G internet but I want to be certain my current hardware will support it.   As I mentioned in the title, I have a Pace 5268AC gateway and a Alcatel-Lucent G-240G-A ONT.&nbs

What I'm looking for is some sort of "POTS only" gateway that could run over a fiber circuit and provide us with telephone service, to replace the copper telephone lines. We are a small-business sized workgroup in need of about 10 phone lines (currently have 6 copper telephone lines, but wanting to

Hello - Hoping if anyone from AT&T will be able to provide any details on Fiber installation schedule for City of Folsom, CA (95630)? TIA