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Fixed IP Addresses

When by BGW210 receives it's address from the AT&T router, is this a fixed IP address?  I had uverse in the past and at that time (8 years ago) a fixed IP was an "add-on" charge (as much of a ripoff that was). I am wanting to open some ports for external access but obviously knowing my

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331

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Pre-wiring for ATT Fiber Internet

My house has an existing NID box attached to an exterior wall, near the electric meter. If I am to sign up for ATT Internet with Self-Installation promo, does that mean I will also be responsible to connect the NID to the ONT box? Or is the self-installation only pertains to connecting from ONT onwa

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512

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Fiber not available at my house, but is just a few houses down the street

I can see by your coverage map that Fiber Internet is offered about 10-12 houses from me, yet I cannot get it.  I am desperate to terminate my Comcast service due to many issues of them being extremely "shady" with their ethics and billing discrepancies.  That is the nicest way I can put it!  What w

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793

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ATT 1000Mpbs -- can I use my own modem to save money?

ATT 1000mbps -- can I use my own modem to save money? Looking to sign up for the 1000mpbs plan.  Can I save money buy buying/using my own modem?  Or, will AT&T charge me anyway for this?

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326

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New construction not in AT&T system

I tried to sign up for AT&T internet and TV but they said they don’t have my address in there system. I have cable from AT&T right to my house and the provide service to the rest of the development.  The only answer I got from AT&T was “sorry not available “.  I would think th

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135

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Connector for BGW320-500

When I had my service installed, I let the AT&T tech put the router near a power supply, thinking to move it later. He left me an extra optical cable for that purpose. When I went to move it however, I discovered that the connector on the second cable was different and doesn't fit. Did he give m

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719

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How do I get a BGW320 gateway?

I tried requesting a new gateway last year, but they said I was unable to get a BGW320. Has that changed yet? We’re now in 2022, and our household could really use Wi-Fi 6 for all of our devices. Please let me know if there’s a specific team at AT&T that I can contact.

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3.3K

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Two questions 1 about ping in SE MI - 1 about how to set up WoL from outside the LAN

So the first question is short. Ive been conferring with some users on the dslreports forum and people from my area are all reporting the same thing. Identical timeframes as well.Last summer I was getting 1-2ms pings. As of last fall they jumped 4-5 fold to 9-12ms and havent changed since.

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174

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Move/Transfer Service - Kept equipment, but getting notices to return it?

Hey there, I moved recently from one address to another, keeping my ATT service the same. I was instructed to hold on to our equipment and use at the new house.  Tech installed our service with the aforementioned equipment and it's working great. However, I have gotten a few notices now (e

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701

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How long does it take to activate the FTTP service on ATT's website?

ATT installed the aerial fiber terminals on poles outside my home in July. Do people know how long it might take to activate the FTTP service on ATT's website? I keep calling the ATT representatives, but no-one seems to have an idea. Are there any ways to get a clue whether work is progressing?

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139

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Feel like I'm being overcharged, but want to double-check

I have AT&T 1gig home internet with the HBO Max plan. I have been charged $85 for the service for the past couple of months and wanted to start shopping around some options to see if I could save some money somewhere. When I started shopping around on the AT&T website, I noticed that in my A

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313

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Setting up UDMP with IP Passthrough - running into issues.

I have a UDMP (Unifi Dream Machine Pro), and I set it up with the AT&T Fiber Modem in passthrough mode. I got it setup - and disabled all the packet and advanced firewall properties.I got internet to to the device (but that actually worked before I enabled passthrough). Once I got everything set

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876

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How do I get AT&T to bury the cable in my yard after installation?

Hello, My internet was installed 5 weeks ago and I was informed that AT&T would bury the cable that runs from the street to my house within 10 days. It is still above ground, unburied. I tried to contact via the chat and now see a new order on my account for the internet I already have. How

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8K

7

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Grounding/Bonding Fiber Optic Internet Line

I am hoping to learn if there is any electrically conductive material used in the construction of the fiber optic line that is run from the service panel at the street up to my house. I noticed that there is not a ground from the box that AT&T installed on my house down to any ground rod. I unde

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582

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Hosting Servers Thru. AT&T Internet

Hi, is it against AT&T's TOS and internet policy if I host a server? I am looking into running a Minecraft server that anybody online can connect to using an IP address. And does this also apply to hosting web servers and setting up a NAS? Or can I only host it locally (like only people connected to

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1.6K

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Connecting optical modem to my cat5 wired House

I have a fiber optic service that comes into my study with a fiber optic modem/router. Here are the specs. System InformationManufacturer ARRISModel Number BGW210-700 My house was built 4 years ago with cat5 wiring throughout the house. There are outlets in the rooms that has a wall plate with

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631

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Possible to Remove AT&T Router in Fiber Connection and Just Use My Own?

Hello, everyone. New to AT&T. Got Fiber 1000 Mbps. Solid speed, but when the technician came to install it, I asked him if I could use my own router. He said "yeah, of course." Okay. Except he wired the primary OTN connection to his own AT&T router and simply connected my router to the AT&T router v

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24.4K

7

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BGW320-500 as passthrough to eero Pro home wifi

We have an eero Pro wifi system at home and just upgraded to ATT fiber and have a BGW320-500. Was wanting the eero sytem to handle all wifi.  I went into our ATT device settings and turned off/disabled wifi and Packet Filter Firewall.  What about IP Passthrough settings under the Firewall

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2.3K

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Att yard damage

Att has dug up my yard without any notice or permission. I keep my yard looking like a putting green (former lawn service owner and greens keeper). I cut it every day during Summer at 0.35 inches and now I won't even be able to get my mower over the mounds of dirt they left behind without finding so

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Flashing Green Router Light

I received my BGW320 router yesterday. The power cord is plugged into the socket and the SFP cord is connected to the fiber outlet in the wall. The router box goes through the process of turning white, then green to indicate that it's setting up but it never turns to a solid green...just keeps flash

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