I’m getting notices about upgrading to fiber at no additional costs. Is this true or will there be a charge after a period of time?

Good.Day. I'm a member of an HOA Board for a complex of 66 Homes and 160 Condo's. We are in East Oakland, Zip code 94603. I've been told by another member of the board that Fibre is bow available for the 66 homes, but not for the 160 Condo's. In fact one of the board members wbo lives in one of the

After numerous short-term outages and several custormer service reps, tech on the phone recommended that I replace my BGW320-500 gateway. New gateway arrived next AM. Circumstances led to a one-week delay before swapping out the gateways. New gateway arrived with detailed instructions for returning

I saw a few workers installing a fiber line next to a school and that school is only 3 or 4 blocks away from me and still, Fiber isn't available in my area for some reason! I'm thinking of switching to an actually good service where my crappy DSL wifi doesn't shut off every 10 minutes.

I received a call a week or so ago from AT&T Construction indicating my new fiber install was scheduled for burial before Aug 10, assuming the utilities had been marked. Is there a way to get in contact with this group to discuss their schedule as they are late and I have to keep warning the la

Hi, I have a conduit installed from the side of my house to inside of the house. So I am thinking which cable (RG6 or Ethernet) should I get for fiber internet connection with AT&T?   They can install their gateway(or whatever it calls) outside of the house, and I just wonder which ca

I'm trying to setup a web server at home for fun and games. A normal HTTP server on port 80 works fine. However, I setup a redirect to HTTPS on port 443, but the gateway does not allow me to forward that port. It tells me: The port 443 in the service conflicts with the device managed port 443.

I have ATT Fiber and the Pace 5268A U-Verse Modem and a Google Wife mesh system (recently replaced with Netgear Router). I noticed that my WiFi connection was dropping every day or every other day and thought I would have more control by replacing the Google Wifi mesh system. Through research and co

I got my fiber installation less than a month ago. A couple of weeks I noticed that the cable that was originally bundled with the rest of the telecom cables on the power post was hanging down close the ground. When the tech did the installation he had to run this fiber cable from the post in the ne

I live in a newly constructed community.  AT&T is the only telecommunications provider, however there have been some issues we are unable to get answers for.  The only service any home on my street can get is 1.5Mbps internet (that number is not a typo).  This is in an area with fiber and the tech t

Hi,To Whom it may concern,The contractors that installed Fiber Optics through my back yard broke my Sprinkling System in Two places. I have miss placed the Door Hanger for the number to call to report this issue. Please Call me ASAP regarding this issueat Thank you

On 11/30, I had maintenance men working on a drywall repair in my apartment. They unknowingly cut my fiber internet wire. I work from home and Wednesday is my normal day off. When I discovered I had no service, I restarted my Gateway three times and the service never came back on. I called tech supp

Upgraded from U-verse to Fiber. Unable to send email. Email service is with Network Solutions, POP3 using Outlook. Outlook error is Task '[email scrubbed] - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) email server. If you continue to receive this message, c

Cannot access my internal network resources, ie mydomain.com or my plex server after setting up my new AT&T Fiber service with the BGW320-500. Done lots of googling and found lots of other related articles and they either have a fix for it that doesn't work for me, ie using google DNS or setting

Hello, I have a huge interest in signing the AT&T fiber plan but I have one concern. During the plan selection Im being offered the option to have the AT&T Wi-Fi Gateway device for 10 a month. The question is, I already have a Google Nest mesh system (1 router + 4 extenders) and I would l

So I've spent the last 9ish hours trying to get my new router to work(TP-Link Archer AX32) to no avail. The gateway is connected to the ONT box and works fine on its own. It'll work for about 5-20 minutes after power cycling the gateway, after which the gateway's broadband light will just blink red.

I cut the cable (that was buried about 3 inches deep btw) planting a flower. The tech fixed it uneventfully.  Six months later I received a letter from "Schifrin, Gagnon & Dickey" with a bill.  The letter looks like a scam to be honest.  Also (suspiciously in my mind), they say t

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Hi, I'm not looking to pay $10/mth for equipment and was wondering if I could just buy the gateway, and not rent it. If I switch to AT&T it's for the long haul, and 5-6 years from now I'd rather not be paying $600-700 (and counting) for a gateway.

Does anyone have any tips and tricks to pulling this fiber box face plate off? I haven’t been able to reach anyone at AT&T that knows what they are talking about and they keep trying to charge me a $149 service fee.  I’m trying to paint and wallpaper the wall and just need to temporarily