i can't believe this happened. ON FEB 11TH (i was in DC for a conference), AT&T forced the firmware update on my phone, I had no choice but to allow the update, I tried to stop it by turning off Wifi, but as soon as turned it back on the update continued, that in of itself was not the problem, w

My mother recently gave me her old phone and I factory reset it completely without thinking and now it's saying since it was reset that now it needs her email that was previously synced to the device and she can't remember the email nor password used, what can I do to get into this phone and be able

HI. Can you help me to reset my Samsung galaxy s6 edge SM-G928A, and I forgot my backup password and the finger sensor don't read my finger print. I need to reset from the hole device.   Best reguard. Raymond V.

If you're having trouble with your receivers, as listed below, scroll down to find steps to resolve them. For Wireless TV Receiver help, check out our Wireless Receiver Solution page. Receiver resets Loss of recordings Pixilation Freezing Gear/ Cog, Red X, Client Unprovisioned,

Hello, I have AT&T phone unlocked network. I want to factory reset this device. But i worrying about device going back to locked again. If im factory reset this device, does it still remain unlocked the network? Thanks

Can't access my website/ftp servers outside my network after lightning and 10 hour power outage... Everything works fine inside my network.When power came back on everything looks fine but I can't access my servers outside the network... looked at all the NAT/Gaming settings and they are all still t

I am having difficulty performing a factory reset on my Galaxy S7 phone. When pressing the factory reset button under settings I get a screen that asks me to log in to my Samsung account. This phone no longer has either a SIM cord or a storage cord and it is no longer connected to the network so the

Samsung Galaxy S4 (SGH-I337). I'm going through the damaged phone return process and I am instructed to do a factory reset of my damaged device. The screen is completely unusable. I tried to do a factory reset from my computer using Kies 3 and it was unsuccessful many times. The message this program

I need help unlocking my Galaxy Note 4. It's had a factory reset done on it. It's fully paid for and my carrier was AT&T. I want to give it to my son and he uses a different carrier. I was sent an unlock code but it doesn't work on a device that's been reset. Now what do I do?

My (2) wireless receivers and (1) hard wired receiver only work when the main DVR is unplugged. As soon as i plug in the main DVR, all three receivers start to reboot continuously. The tech that came over said I had a grounding problem which was a lie because I just had my house grounded not even 1

I have a AT&T Go-Phone Samsung Galaxy Express 3. I am so frustrated with it and its ever disappearing storage space that I am considering doing a factory reset. At this point only thing I would hate to lose is all my Message threads. I don't see any options in the Messaging App itself to Save off th

What do I do to get my fingerscanner app to work? Iv everything I could look up on the line like forcestop, clearing cache, and nothing... I ran a Factory Reset! and still didnt work. Would this be covered under my warrenty? Please HELP  thanks

Everything was fine until this morning when we noticed that the WiFi was not working and broadband 1 was blinking. We tried everything from unplugging to resetting and we even scheduled an appointment for a technician to come check it tomorrow evening after the customer service did not help. After I

After seeing a number of issues reported post-Oreo install on the Galaxy S7, it seems the usual response is,"it appears something went wrong during the install," and it goes on to suggest a full factory reset and then install the new OS through updates.ok, I can (begrudgingly) accept that as it was

Phone was purchased through ATT US, through contract. Contract is now over.  Samsung Galaxy S7 - standard ATT phone.I am in New York. Phone is beautiful physical condition.-- S7 keeps restarting itself and ends up heating it up too much.-- I booted in safe mode. Uninstalled dozens of apps, ran anti