
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Every time I try to refill my GoPhone account online at paygonline.com using a credit card I get the same message: Error! We seem to be experiencing system issues. Please try again later.I tried different cards from different banks, I tried setting up AutoPay - no luck, I keep getting the same error
Questions
• More AT&T PREPAID Discussions
Accepted Solution
Official Solution
For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s
Questions
• Online Account Access
Accepted Solution
Official Solution
Hello, Im having some issues with port forwarding. I have 3 PC's all connected to the same mesh client and of course they are assigned and ip address. However the IP is one like 192.168.4.xx which I cant see in the device list so I cant choose it to port forward. If I go into control panel and manua
Questions
• AT&T Internet Installation
Accepted Solution
Official Solution
Good afternoon, my name is Dmitry, I live in Russia, the city of Omsk. Relatives from America sent me an iPhone 7 as a gift. However, it turned out to be blocked, on the telecom operator. When creating an application for unlocking an iPhone, it gives an error "Oops! Looks like we're having network
Questions
• Apple
Accepted Solution
Official Solution
I'm not able to login to my prepaid account, receiving message as above when trying. Balance expiration date May 26th. I'm currently out of the US and can't use my AT&T # from where I'm at. Is there any chance to get some assistance to reach my account?
Questions
• Account & Usage
Accepted Solution
Official Solution
When sending emails to bellsouth.net or att.net email addresses from my company domain only, I get the following kickback message: "Requested gave this error. Requested action not taken, mailbox name not allowed" My company domain is zevcohen.com. We are not on any email block lists that I can fin
Questions
• AT&T Mail Features
Accepted Solution
Official Solution
I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of June 30, 2022. Please follow the link below to update your account : New Version &nb
Questions
• AT&T Mail Features
Accepted Solution
Official Solution
I have an very old sbcglobal.net email account. About 6 months ago I quit being able to access it through the link on the MyYahoo page. When I login and provide my email address it takes me to another login page where I have to enter my user id. I enter my user id and password and am ta
Questions
• Community lounge
Accepted Solution
Official Solution
ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.
Questions
• AT&T Fiber Installation
Accepted Solution
Official Solution
I'm looking at the Unlimited prepaid option that is currently at $50/month. I saw on a Purdue website that "AT&T offers a 20 percent monthly service discount on qualified voice and data plans to Purdue University students." Does this mean that if I choose this Unlimited option as a Purdue studen
Questions
• Plans & Features
Accepted Solution
Official Solution
My account access has been locked out again due to many attempts, although I have not tried to log in. This happen to me last month, please help again.
Questions
• AT&T Mail Login & Security
Accepted Solution
Official Solution
I have submitted a network unlock request and although I clicked on the link sent to my email that was asked, when I check the status on the device status page, it states it's pending and I can not submit a new request nor does it seem like it's moving forward to send me an unlock code. Imei: (E
Questions
• Samsung
Accepted Solution
Official Solution
I am using Apple Mail as the client on all my platforms and it supports OAuth. All my mail accounts (i.e. @sbcglobal) through AT&T stopped working on April 20th. Why did everyones email stop working around the 3rd week of April 2021?
Questions
• AT&T Internet Security
Accepted Solution
Official Solution
I received a MicroCell (DPH-154) last week. I went through the activation process, received my confirmation email, and everything seemed to be working well. This week, I received a text an email stating that the address does not match the GPS information (Error Code 102).I check out the device and
Questions
• AT&T Cell Booster
Accepted Solution
Official Solution
World Scout Jamboree 2019 App Hey everyone, I know it's already been two years, but I attended the World Scout Jamboree two years ago, but there's something that really bothers me: AT&T hosted the official WSJ 2019 App (here's the link for IOS https://apps.apple.com/us/app/2019-world-scou
Questions
• Tones, Games, Videos, More...
Accepted Solution
Official Solution
I am currently trying to pre-order the Samsung Galaxy S10+ from Samsung.com. For the financing plan I click on the ATT Next Plan (as that is what my family has been using for many years, and my brother has recently used for his iPhone 10X). When I sign into my account towards the end of the process,
Questions
• Wireless Account
Accepted Solution
Official Solution
Closed
Hello all, We are aware of an email issue that is preventing our members from logging in. We do not have a time-frame this will be resolved but our teams are actively working to address this. Logging in using login.yahoo.com is a workaround. Thanks ATTJohnCS, AT&T Commu
Questions
• AT&T Mail Login & Security
Accepted Solution
Official Solution
After I activated a prepaid phone and tried to create a prepaid account, It said that the information was wrong. The phone is working except for that.
Questions
• Account & Usage
Accepted Solution
Official Solution
I am having an issue on my Unite Express 2 MiFi device. It is saying the default password is invalid, but the device will not reset to factory settings when holding down the power button for 15+ seconds. If I were to provide a list of IMEI's, are you able to get these reset to default setting
Questions
• Other Phones & Devices
Accepted Solution
Official Solution
When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec
Questions
• The Military Discount