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Unable to get to http://192.168.1.254/
Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward
Questions
• AT&T Internet Account
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Not Working Transcribe Voicemail to Text
Several iPhones ago, my visual voicemail automatically transcribed to text without any in depth set-up activation needed on my end. Now, not only has this feature seemingly disappeared from my previous iPhone 11 and now my current iPhone 13 Pro, but I'm also not able to troubleshoot the issue. Any t
Questions
• Device Features
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Would like to add a new contract but only see no commitment pricing when trying to upgrade?
Hi all, Perhaps this is a lame question but here goes: I am an existing, long-time customer of ATT on a family plan without a contract. There are several mobile phones on the plan, some of them are very old. I would like to upgrade one phone from a non-smart to a smartphone. When trying to upgrade
Questions
• Phone & Device Upgrades
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Can't turn off call forwarding on Samsung Galaxy Mega - get error message
When I go through the steps to turn off call fowarding on my Samsung Galaxy Mega I get the following error message: " Unable to deactivate call diverting for unanswered calls Unsupported by operator." How can I fix this so I can unforward my calls? Thanks!
Questions
• Samsung
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$25 for 1GB and $25 for tablet
I have a 1GB data share plan for my iPhone 5S. This is the only device I own and the only device that I should be charged for. My plan details, however show another $25 charge that simply says 'tablet'. I don't own a tablet and cannot remove the device. What is this charge? Just out of curiosity, wh
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• Other Phones & Devices
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Calls, Texts & Data randomly going out (iPhone 13)
I have had this iPhone 13 for the last six months. Yesterday suddenly I noticed I had no bars, could not make calls or send texts. Essentially only able to use WiFi, though WiFi calling wouldn't even work. Contacted AT&T and used their suggestion to restart Network Settings and/or take th
Questions
• Apple
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Cannot activate prepaid service after purchase of $300 for 1 year plan
I recently ordered the AT&T prepaid $300 for 1 year promotion from the AT&T site on Monday, January 6th . I received my SIM card and my number port status from my prior carrier shows as confirmed. However, whenever I try to activate, I get a GA309: "We hit a snag" error. Because AT&T hasn't activa
Questions
• Account & Usage
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Trying to unlock a paid off phone that system thinks is not yet paid off.
I would like to be able to activate this device again, it has not had active service for some time. I saw a forum post from several years ago here where another user faced the same problem. The model number is SM-G889A which translates to a Galaxy XCover FieldPro, I am not sure if I should post the
Questions
• Device Features
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Error: The system database is invalid. You may need to reset the device.
I am getting the following error: "The system database is invalid. You may need to reset the device." on my ARRIS BGW210-700. I am using IP passthrough to my own router within my home network. Just happened to notice this error when checking in on the device.
Questions
• AT&T Internet Equipment
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Solicitud Erronea de Liberacion
Buenas noches amigos, hace unos dias compre un telefono Kyocera de At&t, realmente queria liberarlo para poder usar un chip en mi tierra natal (Venezuela) cuando viaje para allá, asi que procedi a hacer la solicitud de liberación de forma normal, pero por distraido escribi mal el correo electronico
Questions
• Android
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Unlock Note 4
I am trying to open an unlock request for my Note4, which is not under contract. But I am getting an error - Error: We found no record of the IMEI Number you entered. Check your device's 15-digit IMEI Number by dialing *#06# (errorCode.ULP2003) Pls help me Thanks Prajeesh [edited for privacy-pl
Questions
• Samsung
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SIM NOT SUPPORTED FOR MY CONNECTED CAR ????????
i have a range rover 2021 when i purchased the car came with a simcard for connected car from att after the trial data plan expired i did not renew or add more data to it it got canceled i still have the sim and it still in the sim slot of the car since then never taken out of
Questions
• Wireless Account
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My at&t prepaid account disconnected today but I just added money this sunday
My at&t prepaid account disconnected today, but I just added money this Sunday, with text message showing succesfully paid. Now I cannot log in the account nor use the phone number. and I cannot call customer service bec I don't have another phone. Please help.
Questions
• Wireless Account
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Netgear Nighthawk M6 Pro
I just recently purchased a brand new Netgear Nighthawk M6 Pro, and I cannot connect anything to its hotspot other than my phone, I have tried multiple different devices from laptops to gaming consoles and nothing seems to work. The network name appears on other devices when scanning for wireless ne
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• Other Phones & Devices
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Closed
Chat with a human?
I have a unique situation and need to speak with a human. I have no cell service, so I cannot possibly call.
Questions
• Wireless Account
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Device Unlock Error - AT&T says IMEI number doesn't match a compatible device
I can't unlock my iPhone 6 (which is out of contract) because AT&T claim the IMEI number dosn't match a compatible device. This is the error message that I have been getting 3 times in a row: "Your unlock request was denied because the IMEI number doesn’t match a device that’s compatible with the
Questions
• Apple
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Do not go with ATT Internet
ATT Internet really not good to use, less speed. And more expensive. I had finished legally 12 months contract. I had called customer service and gave notice not to extend the contract. I had submitted all the equipments as per the instructions provided by ATT. Now I see that ATT generated bill in
Questions
• AT&T Internet Account
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Calypso 2 firmware update fails with 'Error'
The firmware update process over wifi ends with an image of a broken Android and the text "Error" flashing on the screen for a second or two. All I can think to do right now is try a factory reset. Any suggestions?
Questions
• Android
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Cant connect to a specific server from my home network
Hello I use a cloud based software that requires I connect to a specific server. But when I try to connect I get an "unable to connect to server" message. I am not having any other online problems and I've already tried restarting my gateway and rebooting my computer and trying different browsers
Questions
• AT&T Internet Account
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Green Blinking Power and BroadBand. Red Blinking Phone.
I have fiber internet only. No other services. My internet (wi-fi & wired) works fine. My router shows all lights blinking: green blinking power and broadband, red blinking phone. How can I resolve this issue and have my router accurately reflect my service status like it used to? That would be
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• AT&T Fiber Equipment