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I have a problem unlocking my device. When tying to submit a request, I receive this message:Looks like we're already processing a request for this IMEII've bought it second hand on Ebay. It's in my possesion for 3 weeks and still the same result for unlocking request.
Questions
• More AT&T PREPAID Discussions
I'm a new customer to the AT&T company and I'm already disappointed in the service being provided. I live on an island in Alaska and the nearest AT&T store is a 20min flight away; I have no way to make it in person to the store and sort this out. I've had my first order canceled without expl
Questions
• Wireless Account
I signed up for a new line with a new phone number this January, 2022. Since then, I'm having troubles signing up for apps/programs using this new phone number because the previous owner of the phone number still holds accounts using the phone number. Please help. Thank you.
Questions
• Wireless Account
I tried to use my AT&T U-Verse login to access the WatchESPN app today, but I kept getting the error "We are sorry, but you are not authorized to access this web site. Please verify you are authorized and re-enter your User ID and Password." After getting this error, I downloaded the AT&T U-Verse
Questions
• Watching U-verse TV
I paid my direct tv payment via my bank's pay bills feature on 12/09/21. It was taken out of my bank account - but says Bill Pay AT & T U-verse Mobile xxxx57553 - I don't have a U-verse account. I was on the phone with AT & T for 1.5 hours on 12/23 - finally I just paid the bill again
Questions
• Wireless Account
So my phone was stolen on Thursday, and I cant log into my AT&T account because it wants me to verify its me by getting a text code on my stolen phone. on top of that stupidity it says "if you have issues contact this number" because, you know, your phones stolen so call us on your nonexistent phone
Questions
• Android
I created a profile to shut down internet access on certain computers, but no longer need to do this. w-e-ell! It appears that does not matter! Active armor will supposedly start in a few minutes buuuuuut, never does and so never becomes editable. So I'm stuck with a profile I cannot edit and 2 com
Questions
• AT&T Internet Features
TRY TO CONFIRM AFTER 24HRS, BUT...... Device IMEI number: 015026001585007 Request number: NUL924331203595 Hmm ... That confirmation link was only good for 24 hours. Didn't confirm your unlock request in time? Be sure to&
Questions
• Phones, Tablets & Devices
On Sunday I purchased a new S20 and from the moment the phone was up and running I have been having an issue with my MMS messaging. It's not working AT ALL. I currently have 150 messages waiting for download. I have tried everything soft/hard reset, clear phone cache, clear app cache, reset netwo
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• Data & Messaging Features, Internet Tethering
I recently received a notification on my credit report that said U verse has sent a bill to a collection agency in the amount of $384. I have not been a customer since January 2012. I returned all equipment and did not have an outstanding balance when I ended my service in January 2012. I would ap
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• AT&T Internet Account
Wifi calling is bugged on Note 4. Have talked to 5 tech supports with no solution:1. Verfied network settings in phone are correct.2. Tried multiple wifi connections and multiple 4G lte areas.3. Emptied Cache in phone.4. Reset phone.5. Started phone in safe mode and tried.Last resort is do a Full fa
Questions
• Samsung
I tried logging in to my AT&T prepaid account online but the error message: "The system cannot sign you in at this time. Call 611 for help." came up. I cannot use my phone to call 611 because I am currently overseas. This seems to be a recurring error in the AT&T prepaid accounts over the last sever
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• Account & Usage
I noticed that ATT had an online offer for both the iPhone 11 Pro Max, and the S20 Note 5g. I have a family plan with 4 lines, and all 4 of these lines wanted to upgrade and this promo was way better than Verizon's upgrade so I decided to try ATT. I was advised to place 2 separate orders by t
Questions
• Wireless Account
On many occasions over the past several months, I have received multimedia messages and text messages and the time stamp on my AT&T text logs is different than when I received the text. There is no correlation with the time either. Some of them say I received it at 2:24 am when in actuality I r
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• Wireless Account
I have a 2wire 2701hg-b built in wifi I tried opening ports but I don't think im doing it right. Also sometimes the nat type will be open but later will turn back to moderate. any help would be great.
Questions
• AT&T Internet Equipment
I have a Sony Android running Android 9. There are not blocked numbers, no barred numbers and no call forwarding. Google voice is forwarded to the number but the person is calling my cell number. I have reset phone and disable call forwarding and call barring but still does not allow this one number
Questions
• Phones, Tablets & Devices
Hello - I don't know what to do and I am very stressed :( I bought a new phone through AT&T last march (pay in full) and was told I need to buy a new phone number to buy the phone (instead of transferring my old phone number). I found out later that this store was a third-party store and they co
Questions
• Wireless Billing
I do not live in a rural area, and this house was serviced by AT&T prior to me purchasing this home a few weeks ago but AT&T now refuses to send someone to install any form of internet service, (fixed wireless, DSL, cable,etc) My wife is a teacher and forced to work from home for quarantine she has
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• AT&T Internet Installation
hola, compré un iphone en Chile y en AT&T me aparece bloqueado por extravío :( existe alguna forma de solucionar ese problema!!!!!!!! me dijeron que era de un único dueñoo :'(
Questions
• Apple
Dear Wendy Swan,Congratulations! Your recent purchase of AT&T servicequalifies you for a AT&T Visa® Reward Card*.It’s easy and quick to claim your reward online.Just follow these steps: I did so, and the reward has been "disqualified" FOR NO REASON. I will PROMPTLY disconnect service as
Questions
• AT&T Fiber Account