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Software update HELP!

I live in Morgan City, Lousiana but i still haven't received my update for android 11/ One UI 3.0 and I'm really looking forward to it At&t doesn't make there firmware available to the public so i could do it myself i have a Samsung Galaxy Note 20 Model: SM-N981U Baseband : N981USQU1BTIF CSC: N9

Questions

 • Android

325

4

0

Ipad 6th generation cellular+wifi. At&T SIM not working anymore

I have had a pay as you go AT&T account for 10 years, presently I have a iPad 6th generation. I buy the monthly cellular several times a year.  Tried to activate it again for a month, and says, Invalid.  In my iPad settings>cellular>manage AT&T account>Invalid Access. (

Questions

 • Account & Usage

74

8

0

Periodic WiFi Internet Dropout

My wife and I both work at home and use Webex/Teams/Zoom throughout the day. In addition we use a Streaming TV service (YouTube TV) typically in the evenings.  I also have wifi calling turned on my cell phone. What I've noticed over the last month is that we get call drop outs.  We'll

Questions

 • AT&T Internet Equipment

106

3

0

Group Texting issue

On Sunday I purchased a new S20 and from the moment the phone was up and running I have been having an issue with my MMS messaging. It's not working AT ALL. I currently have 150 messages waiting for download. I have tried everything soft/hard reset, clear phone cache, clear app cache, reset netwo

Questions

 • Data & Messaging Features, Internet Tethering

22

0

Calls on home phone bill but that number was never called

I have been receiving phone charges on my home phone bill for phone calls from an El Monte number. The charges range from $5 or higher and while AT&T support have removed the charges from my bill in the past, I still see this same phone number pop up on my bill from time to time. I do not recogn

Questions

 • AT&T Phone Account

84

4

0

device unlock portal malfunction

I am having an issue with attempting to submit an unlock request.  I was unable to confirm the email sent to me within the 24 hour period before it expired.  When I try to submit a new request, I am told that there is already a request and that I am to confirm the email that was sent to me. But I ca

Questions

 • Phone & Device Upgrades

84

4

0

Can't access sbcglobal.net email

A couple weeks ago after my computer did an update I tried to login to my sbcglobal email account, When I entered my password I received the error message as incorrect user or password info.  I tried again and made sure that both were correct and I received the same error message.  Finall

Questions

 • AT&T Internet Security

48

0

0

How to fix xbox nat type?

I have a 2wire 2701hg-b built in wifi I tried opening ports but I don't think im doing it right. Also sometimes the nat type will be open but later will turn back to moderate. any help would be great.

Questions

 • AT&T Internet Equipment

2.4K

1

0

0

Unable to complete the ZMODO security camera set-up due an error of "slow connection speed"

I am attempting to set up a zmodo "EZCam" in my office and am unable to complete the set-up due an error message on my smartphone which reads "Network is abnormal. Connection timed out. Internet connection speed is too slow." Has anyone else had this issue when setting up a security camera? Thanks

Questions

 • Other Phones & Devices

710

1

0

0

My wife and mother in law dropping calls every time they talk and MMS won't send when WiFi is turned on

Hi -  My wife and mother in law both upgraded to the Galaxy S20 in March 2020 2 days after the phone came out. Previously they were using Galaxy S8s. They had no issue with the S8s and now with the S20s, they drop calls to each other every single time they call each other since March. They can't sen

Questions

 • Samsung

43

1

0

New Account created in error by AT&T but I'm charged for it when my phones were already covered under the original account when purchased.

I have tried more than 6 times to resolve a billing issue that was created in error by AT&T. Now I'm being billed by a collection agency to collect on a balance of $92.22. I was told and received by AT&T reps multiple times that the issue was resolved. Account XXXXXXX2768 was created in err

Questions

 • Wireless Billing

41

1

0

total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

Questions

 • AT&T Internet Account

22

1

0

iPhone IMEI Error

So I recently purchased a used iPhone 8 Plus but I am unable to use my SIM in it because it is apparently locked. I tried unlocking through AT&T's device unlocking page but I get a message that says the IMEI doesn't match an AT&T device while I'm 100% sure that it is. I am unsure of what to do now.

Questions

 • Apple

38

1

0

Unlock Portal

I won brand new Galaxy S7 through a work promotion.  I have attempted to access the AT&T unlock portal  - https://www.att.com/deviceunlock/request/#/unlockstep1.   After entering the IMEI - I have been receiving the following message for days:  "We're sorry, but we're having technical difficulties w

Questions

 • Samsung

3.8K

6

0

0

AT&T Account Automatically Reactivated and I was billed without knowing.

On August 2017 I paid my bill in full and requested to terminate my service due to the fact that AT&T did not have an affordable unlimited data plan at the time. I was recently considering switching back until I received a notice that an outstanding balance was sent to collections. I was confused be

Questions

 • AT&T Internet Account

242

1

0

0

Playstation not connecting to PSN.

Is anyone having issues connecting to the PlayStation Network? My wifi and connection isn't an issue, I've read through many other forums and contacted both Sony and AT&T for help, but no success on either end. I've tried Port Forwarding, Buying a new router with new Ethernet CAT 5e, Upgraded my WiF

Questions

 • AT&T Fiber Account

26

1

0

sbcglobal.net address - Missing past received emails

I signed into my sbcglobal.net email address, and I am missing emails that were received before March 19. All emails received between March 19 and Oct 9, 2014 are missing from my inbox, as well as emails received between 2014 and 2011

Questions

 • AT&T Internet Security

58

1

0

Porting help!

Purchased prepaid card via ATT website. Port was confirmed but not completed. That was four days ago and still no service. Can't actually speak to anyone because the system does not recognize number. Current carrier is saying they have done everything needed. There only suggestion was to have ATT ca

Questions

 • Account & Usage

43

2

0

Logging Into Email

1. When visiting currently.att.yahoo.com and trying to login to email, when I type the address and click next, there is no screen for a password -- it redirects me to AT&T Find Your Password page. WHY??!!! I cannot log into my email. 2. When trying to set up email on my iPhone 8, I cannot set up the

Questions

 • AT&T Internet Security

36

1

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

41

2

0

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