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All circuits are busy
Hello! I started receiving an "All circuits are busy" error message a few days ago. I work for a medical office so it is a business line and the error message pops up for every number I attempt to call. I starts around 11a eastern time and lasts throughout the rest of the work day and i
Questions
• AT&T Phone Account
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SBCGLOBAL email missing with no access
I have had SBCGLOBAL.NET as an email for over 20 years. I know they were bought out and are now owned by Yahoo/ATT, but why is it that they took our access to our email away?? I have my log in and my password, I know them to be correct. Can anyone please help me access my email again so I can put i
Questions
• AT&T Mail Login & Security
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Customer Service Lied about Charges and won''t change it
I signed up for a new plan, after already having a phone and service for 3 years. My main plan had a $20 autopay discount, and the new plan had a $20 autopay discount. They suggested I do a multiline account to save an additional $10. When they made the multiline account, they dropped the $20 autopa
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• More AT&T PREPAID Discussions
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PDP authentication issue
Yesterday I contacted a live assistant with my 5g issue. She used the IMEI number of my iphone 13 and did some settings. After that I got the PDP authentication failed when using cellular. I tried to contact another assistant to fix this and she told me it would be fixed after 30 minutes. However, t
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• Apple
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Unlock Blackberry Key2
I have a prepaid BB100-5 that I want to unlock. I purchased it from an AT&T store and have the Prepay plan. It will no longer work with At&T and I intend to switch carriers. I have tried to use the portal numerous times but it tells me my information is incorrect or it tells me I stepped awa
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• More AT&T PREPAID Discussions
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Can't get help on bill
I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc. We have only used wifi (and things like Line and Whatsapp). My bill includes international charges. I cannot get a hold of customer service, when we try chat (which I did 1
Questions
• Wireless Billing
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new Cell Booster model SS2Fll
Received the new Cell Booster model SS2Fll and set it up right away, took about 20 min to finish its process of starting up. Had GPS lock, GPS unit is on window like it specifies. Now 20 min later there is NO LOCK for GPS. Now getting "Location Unknown" error in the 'cellbooster.att.com' login sc
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• AT&T Cell Booster
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Unlock an old 3G phone to avoid it being just a paper weight
I currently live as a missionary in Guatemala but grew up in the US and have many friends and family there. My cousin in the US gave his brother here in Guatemala an old Pantech P8000 which is a 3G (not 4G) phone. It was a used phone when he bought it but it still works....But not in the US anymore
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• Other Phones & Devices
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CARE CODE: 205.2 [LU003] Unable to Login to Email
I have had my BellSouth email for years and never had a problem with logging into it until recently. I am still logged into my BellSouth ATT email on my phone but get the "CARE CODE: 205.2 [LU003]" error saying that I logged in too many times and that I need to reset or change my password. However,
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• AT&T Mail Login & Security
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How do you cancel a landline-person is deceased
We have been trying to cancel landline since June of this year. We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI
Questions
• AT&T Phone Account
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Stingray Music
Why is ‘Stingray’ music channel not loading when selecting the ‘OK’ button on the remote. A error code 0 is returned instead with a reply stating ‘Try back in 30 minutes’. Does ‘Stingray’ require an internet subscription? Or, only provided from another ‘U-verse’ package? Thanks.
Questions
• Watching U-verse TV
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Signature Program/Student Discount
Hi! I know a few students at my school have received the student discount using their student email in the Signature Program. However, my student email has not been working. When I slightly altered the email address to test it, it worked, but obviously sent the next steps to an address that doesn't
Questions
• Wireless Account
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Broadband service is not available (Message ID: NAD-3302)
Warning: Broadband service is not available (Message ID: NAD-3302)The Motorola NVG589 device could not connect to your Broadband service.This can occur due to emergency network maintenance or other unforeseen temporary service disruptions. The Service|Internet LED light on the front of the system wi
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• AT&T Internet Installation
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SIM card not compliant
I gave an older AT&T iphone 8 to a friend. She has Verizon. The phone is unlocked but it's giving an error message of SIM card not compliant. What can she do to get this phone working with her information?
Questions
• Apple
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Reward Center Not Working/Broken Link? HELP!
I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to
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• AT&T Internet Account
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$25 for 1GB and $25 for tablet
I have a 1GB data share plan for my iPhone 5S. This is the only device I own and the only device that I should be charged for. My plan details, however show another $25 charge that simply says 'tablet'. I don't own a tablet and cannot remove the device. What is this charge? Just out of curiosity, wh
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• Other Phones & Devices
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Solicitud Erronea de Liberacion
Buenas noches amigos, hace unos dias compre un telefono Kyocera de At&t, realmente queria liberarlo para poder usar un chip en mi tierra natal (Venezuela) cuando viaje para allá, asi que procedi a hacer la solicitud de liberación de forma normal, pero por distraido escribi mal el correo electronico
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• Android
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BYO Phone Features
Is it possible to use WiFi calling and call forwarding on an unlocked Motorola phone? If I try to forward a phone it says Network or SIM card error.
Questions
• Android
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Trying to unlock a paid off phone that system thinks is not yet paid off.
I would like to be able to activate this device again, it has not had active service for some time. I saw a forum post from several years ago here where another user faced the same problem. The model number is SM-G889A which translates to a Galaxy XCover FieldPro, I am not sure if I should post the
Questions
• Device Features
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Would like to add a new contract but only see no commitment pricing when trying to upgrade?
Hi all, Perhaps this is a lame question but here goes: I am an existing, long-time customer of ATT on a family plan without a contract. There are several mobile phones on the plan, some of them are very old. I would like to upgrade one phone from a non-smart to a smartphone. When trying to upgrade
Questions
• Phone & Device Upgrades