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This story is long and Iv'e told it about 7-8 times to 7-8 different AT&T "customer service" and "techs". It started back in May when my 1 year deal with U-Verse TV/Internet deal ran out. I called to cancel or get a new deal as my bill went sky-high. The rep got me a lower price for the same package
Questions
• U-verse TV Equipment
Hi, so I have an I like LG G8 and I'm currency in Ukraine one of my friends brought it from us and it is unlocked, Im currently using it on kievstar which is a SIM card operator in Ukraine,I reckon one of these ones that if we want to update it to the Android 10 it is rolling out I should use an AT&
Questions
• Phone & Device Upgrades
There is only two SD channels I watch the rest are HD channels. When I want to record something I have to be careful to select the HD version. Is there a way to show just HD channels when I select "More Showtimes" for a program. I have selected a program to record and the SD channel with that progra
Questions
• U-verse TV Equipment
If I'm trying to record a show that has a 9:00p showing and a repeat at 11:00p, how can I get the DVR to create a series recording at the 11:00 time? I've tried selecting the 11:00 show and creating a series recording from it, but the DVR schedules the earlier show to record. I've got so much that r
Questions
• Watching U-verse TV
95% of the time.....my WIRELESS DVR will reboot itself at 1:00am (actually 1:01am according to Alexa). WHY? I've had techs come out for the past 7-8 YEARS and they cannot figure it out. I would say that about 40% of that 95% I have to physically go into the living room and reboot the AC
Questions
• U-verse TV Equipment
Weird thing that started today. I have two receivers on ethernet and one DVR also on ethernet and only one receiver will work. The other receiver and teh DVR give me a "Uverse is not available at this time. Please try again later" and the option to restart receiver. Of course when
Questions
• U-verse TV Equipment
I signed up for U-verse on Oct 28, 2015 and in that time my TV and sometimes Internet go out for about 3 minutes at a time in random intervals. Sometimes it happens once an hour, sometimes it happens once a day. When I lose TV and Internet, the service light on my Gateway goes off and then in about
Questions
• AT&T Internet Equipment
After the October 2016 update, I have a delay between the video displaying and the accompanying audio. The delay varies, sometimes it is synced up correctly, other times it's up to 3 seconds behind. Exceptionally frustrating. I'll be watching a show and the audio will be synced correctly, fast forwa
Questions
• U-verse TV Equipment
We have only one television set; for 10+ years, we've had U-Verse TV. A couple of years ago, we were given a new Arris VIP 2250 DVR. The DVR is wired to our AT&T U-verse Pace 5268AC Gateway Router. We also have AT&T Fiber Internet, which is super fast. It’s our understanding On-Demand p
Questions
• Watching U-verse TV
Ordered 3 Apple iPhone 11 Pro Max for myself, my husband and our Daughter at 01/15/2020 at 12:36:44 p.m. ET, and it’s now the 16th of January 2020 at 8AM and my AT&T order status still says "We’re working on your order.” but the Estimated ship dates:Delivery by dates: January 17, 2020 - January 21,
Questions
• Apple
The choice I made through the automated support system brought me to an area related to unused device disposal, but I need to recycle a failing device that is still in use.
Questions
• U-verse TV Equipment
Could anyone please help me. i have already added the port 80, 9000 and 1025 for dvr in motorola NVG589 router. when i try to see whether the ports which i have added is open or not and it shows your port 80, 9000 or 1025 is closed.
Questions
• AT&T Internet Features
Hello, My DVR is randomly deleting programs I've watched (and chosen NOT to delete) and programs I haven't watched yet. I counted up to 6 in the last 24 hours. I don't know why this is happening. Is there a solution to this?
Questions
• U-verse TV Equipment
Within the last week, our Uverse DVR has suddenly started deleting random recording. Date isn't a factor, Fullness of hard drive isn't a factor. Programs recorded months ago are there, but things recorded a few days ago are gone. Reading past forum entries I made sure no
Questions
• U-verse TV Equipment
I have had AT&T for years I pay them $300 a month or more any given month for 6 phone lines I recently got my son A new phone that just came out That he wanted I purchased the insurance like I do on all my phones and The same day it I got the phone it was stolen from a local Walmart Out of my car
Questions
• Wireless Account
UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.
Questions
• Other Phones & Devices
Help. I'm still trying to give Uverse benefit of doubt but remain so frustrated at many things.Called Uverse support, no resolution.Chatted Uverse support, no resolution.Used Troubleshooting/Resolve app on DVR, no resolution.Read every article on ATT.com I could find, no resolution. I have 2 clock p
Questions
• U-verse TV Equipment
Something is wrong with the way series scheduled recordings are working. Today is 4/18/2022 and my scheduled recordings are only going through 4/20/2022. The guide is pulling listings properly, since if I go to guide I can see listings until 8:00pm 4/30/22 and it shows just a few second ago h
Questions
• Watching U-verse TV
Basically, everything works great guring live tv viewing, but when I try and watch a recorded show from the DVR the picture will stop and stutter randomly. After searching the forum, the issue seems to be a common one and is very similar to this thread: http://forums.att.com/t5/Total-Home-DVR/DVR-st
Questions
• U-verse TV Equipment
Hello, I signed up for the internet services because there was a promo going on in my neighborhood, however I never received the reward even though it was promised when signing up. I contacted rewards and they said there was no reward. Not sure if it was just a blatant lie from AT&T or where to
Questions
• AT&T Fiber Account