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Can't play old recordings on DVR after "Rebundle"

This story is long and Iv'e told it about 7-8 times to 7-8 different AT&T "customer service" and "techs". It started back in May when my 1 year deal with U-Verse TV/Internet deal ran out. I called to cancel or get a new deal as my bill went sky-high. The rep got me a lower price for the same package

Questions

 • U-verse TV Equipment

466

4

0

0

Lg g8 att unlocked

Hi, so I have an I like LG G8 and I'm currency in Ukraine one of my friends brought it from us and it is unlocked, Im currently using it on kievstar which is a SIM card operator in Ukraine,I reckon one of these ones that if we want to update it to the Android 10 it is rolling out I should use an AT&

Questions

 • Phone & Device Upgrades

264

1

0

View only HD channels in "more showtimes"

There is only two SD channels I watch the rest are HD channels. When I want to record something I have to be careful to select the HD version. Is there a way to show just HD channels when I select "More Showtimes" for a program. I have selected a program to record and the SD channel with that progra

Questions

 • U-verse TV Equipment

260

3

0

0

Setting series recordings on DVR

If I'm trying to record a show that has a 9:00p showing and a repeat at 11:00p, how can I get the DVR to create a series recording at the 11:00 time? I've tried selecting the 11:00 show and creating a series recording from it, but the DVR schedules the earlier show to record. I've got so much that r

Questions

 • Watching U-verse TV

436

3

0

0

Wireless DVR rebooting itself every night at EXACTLY the same time!

95% of the time.....my WIRELESS DVR will reboot itself at 1:00am (actually 1:01am according to Alexa). WHY?  I've had techs come out for the past 7-8 YEARS and they cannot figure it out.  I would say that about 40% of that 95% I have to physically go into the living room and reboot the AC

Questions

 • U-verse TV Equipment

56

3

one receiver works, others do not

Weird thing that started today. I have two receivers on ethernet and one DVR also on ethernet and only one receiver will work.  The other receiver and teh DVR give me a "Uverse is not available at this time.  Please try again later" and the option to restart receiver.  Of course when

Questions

 • U-verse TV Equipment

79

8

0

Intermittent Service Outtage

I signed up for U-verse on Oct 28, 2015 and in that time my TV and sometimes Internet go out for about 3 minutes at a time in random intervals. Sometimes it happens once an hour, sometimes it happens once a day. When I lose TV and Internet, the service light on my Gateway goes off and then in about

Questions

 • AT&T Internet Equipment

397

3

0

0

Audio delay/sync issue on TV after October 2016 update

After the October 2016 update, I have a delay between the video displaying and the accompanying audio. The delay varies, sometimes it is synced up correctly, other times it's up to 3 seconds behind. Exceptionally frustrating. I'll be watching a show and the audio will be synced correctly, fast forwa

Questions

 • U-verse TV Equipment

704

4

0

0

ATT Uverse -- On Demand Skips, Freezes, Unusable

We have only one television set; for 10+ years, we've had U-Verse TV. A couple of years ago, we were given a new Arris VIP 2250 DVR. The DVR is wired to our AT&T U-verse Pace 5268AC Gateway Router. We also have AT&T Fiber Internet, which is super fast. It’s our understanding On-Demand p

Questions

 • Watching U-verse TV

104

1

0

Order status: We're working on your order. i talked to the customer service and was told that it as been shipped, but still no update.

Ordered 3 Apple iPhone 11 Pro Max for myself, my husband and our Daughter at 01/15/2020 at 12:36:44 p.m. ET, and it’s now the 16th of January 2020 at 8AM and my AT&T order status still says "We’re working on your order.” but the Estimated ship dates:Delivery by dates: January 17, 2020 - January 21,

Questions

 • Apple

1.2K

1

0

Need a replacement device for U-verse.

The choice I made through the automated support system brought me to an area related to unused device disposal, but I need to recycle a failing device that is still in use.

Questions

 • U-verse TV Equipment

87

2

0

problem with port 80

Could anyone please help me. i have already added the port 80, 9000 and 1025 for dvr in motorola NVG589 router. when i try to see whether the ports which i have added is open or not and it shows your port 80, 9000 or 1025 is closed.                  

Questions

 • AT&T Internet Features

1.2K

8

0

0

DVR Deleting Programs

Hello, My DVR is randomly deleting programs I've watched (and chosen NOT to delete) and programs I haven't watched yet. I counted up to 6 in the last 24 hours. I don't know why this is happening. Is there a solution to this?

Questions

 • U-verse TV Equipment

3.2K

13

0

0

UVerse DVR randomly deleting recordings

Within the last week, our Uverse DVR has suddenly started deleting random recording. Date isn't a factor, Fullness of hard drive isn't a factor.  Programs recorded months ago are there, but things recorded a few days ago are gone.     Reading past forum entries I made sure no

Questions

 • U-verse TV Equipment

80

1

0

ATT phone insurance is a complete scam ripoff

I have had AT&T for years I pay them $300 a month or more any given month for 6 phone lines I recently got my son A new phone that just came out That he wanted I purchased the insurance like I do on all my phones and The same day it I got the phone it was stolen from a local Walmart Out of my car

Questions

 • Wireless Account

828

4

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

805

1

0

Clock guide off, and all TIMER recordings off

Help. I'm still trying to give Uverse benefit of doubt but remain so frustrated at many things.Called Uverse support, no resolution.Chatted Uverse support, no resolution.Used Troubleshooting/Resolve app on DVR, no resolution.Read every article on ATT.com I could find, no resolution. I have 2 clock p

Questions

 • U-verse TV Equipment

2.9K

3

0

0

U-Verse DVR series scheduled recordings are not functioning

Something is wrong with the way series scheduled recordings are working. Today is 4/18/2022 and my scheduled recordings are only going through 4/20/2022.  The guide is pulling listings properly, since if I go to guide I can see listings until 8:00pm 4/30/22 and it shows just a few second ago h

Questions

 • Watching U-verse TV

2.4K

114

DVR Stuttering issue during playback

Basically, everything works great guring live tv viewing, but when I try and watch a recorded show from the DVR the picture will stop and stutter randomly. After searching the forum, the issue seems to be a common one and is very similar to this thread: http://forums.att.com/t5/Total-Home-DVR/DVR-st

Questions

 • U-verse TV Equipment

2.4K

3

0

0

Never received sign up reward

Hello, I signed up for the internet services because there was a promo going on in my neighborhood, however I never received the reward even though it was promised when signing up. I contacted rewards and they said there was no reward. Not sure if it was just a blatant lie from AT&T or where to

Questions

 • AT&T Fiber Account

45

4

0

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