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DVR Red X Grey 8

For months my DVR has stopped functioning at times and showed the Red X Grey 8 message. I searched online and found solutions to reboot the DVR. I did that for several occasions, and the DVR began working again. I also made use of the Disaster Recovery feature. Tonight, the message will NOT go away.

Questions

 • U-verse TV Equipment

333

1

0

0

The online program listings now officially useless for any purpose whatsoever

The Uverse online TV listings grid is now completely broken. To be functional the grid must have three elements visible at once -- (1) the channel numbers, (2) the program listings for those channels, and (3) the timeline.  In other words, the intersection of these three elements might show th

Questions

 • Watching U-verse TV

1K

15

0

0

My ATT application

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

Questions

 • Wireless Account

39

0

0

Closed

Recording specific team sports events

Is there a way to set up the DVR to record all games for a specific pro or college team for a given sport.  For instance, all Arizona Wildcats NCAA Basketball or Cleveland Browns NFL football games? This functionality is available on Tivo and DirecTV DVR's, on the former they call it "Wishlists".

Questions

 • U-verse TV Equipment

2.8K

10

0

XBOX one Settings

TV: AT&T U-verse TV U300Internet: AT&T Internet 1000  I read the following linked suggestion (4+ years old) : http://soc.att.com/2ruSXW8 I followed the setup until Step 5: and it warned me that I could break my uverse DVR operability (or something along those lines).I do not want to disrupt my DVR (

Questions

 • AT&T Internet Equipment

605

0

0

0

How can I record my fall shows in advance?!

First of all, this entire service is not worth the money and certainly not user friendly! I'm forced to use it where I live. We had to swap from Xfinity (loved and never would've changed) So I go to set all of my regular shows that I DVR only to find that you can't record anything that's not current

Questions

 • U-verse TV Equipment

166

2

0

0

New Motorola VIP1200 Wireless DVR and Samsung LN40D630 TV (mfg. date 2011)

We have been using a Samsung television with a wireless receiver (and U-verse) since we purchased the TV in 2011 with no problems whatsoever from the TV or the DVR.  The wireless box was a Cisco.  Last month we started experiencing problems - pixilation, restarts - and dealt with the problem with th

Questions

 • U-verse TV Equipment

382

1

0

0

Wireless Access Point (Cisco VEN401-AT): admin credentials / reset to factory default

I have a Cisco VEN401-AT wireless access point serving a second DVR receiver. I am trying to optimize my home network and wanted to review the configuration of the wireless AP, but don't seem to have the admin credentials. If I reset it to factory defaults, can I just follow the initial setup instru

Questions

 • U-verse TV Equipment

488

1

0

CABLE BOX NOT WORKING

I have a at&t uverse cable box cisco. We pay a lot of money for our cable and we are UNABLE to watch tv. I have been trying to contact someone and can't get in touch with anyone. Our cable box lights up green in the internet cord in the back but when we try to turn the power on nothing happens. It d

Questions

 • U-verse TV Equipment

129

1

0

What is the most recent DVR year of manufacture anyone has? anything more recent than 2015?

I have to swap my DVR yet again, and I'm tired of AT&T trying to pawn off "refurbished" but really just used and not at all refurbished ancient DVRs on me, that will inevitably fail as soon as they get any use. At&t has previously sent me 12 and 11 year old DVRs with original hard drive, as

Questions

 • U-verse TV Equipment

407

18

0

Closed

Types of Hardware Failure

Has your DVR or TV receiver been acting up? Has it constantly been powering down for no reason? Here's a few suggestions that can help you prevent this problem.   - MorganCS- ATTU-verseCare

Questions

 • Watching U-verse TV

5.5K

0

0

0

DVR error code 401 - unauthorized

I’m getting Error Code 401 on my Uverse DVR when I try to ‘Search’ for programs to potentially record. It’s been happening for a few days on all tvs in the home. Any advice on resolving this issue?

Questions

 • U-verse TV Equipment

96

1

0

Data Usage of specific amount of 450MB 46 times since start of new billing cycle

I seem to be going over my 100GB wireless internet usage every month. After looking at AT&T's logs for wireless internet usage, I found that on 46 occasions since Dec. 3, I have specific "450.0MB" usages on it, which is 21GB in and of itself!!!!  I would like to know if anyone else has exp

Questions

 • Other Phones & Devices

1.9K

20

one receiver works, others do not

Weird thing that started today. I have two receivers on ethernet and one DVR also on ethernet and only one receiver will work.  The other receiver and teh DVR give me a "Uverse is not available at this time.  Please try again later" and the option to restart receiver.  Of course when

Questions

 • U-verse TV Equipment

50

8

0

Is the Pace 1TB DVR required for 6 HD streams

Or is it just more recording capacity. https://www.att.com/support/article/u-verse-tv/KM1042519/ seems to imply you need the PACE DVR. I have tested our CISCO box and seems to be able to record 6 HD programs so I am saying it is not required, but is there an advantage besides capacity?

Questions

 • U-verse TV Equipment

76

0

0

Issues with Rewinding with UVerse

I currently have AT&T U-Verse and I'm on the AT&T Internet 25 plan. My router is the NVG599 and I am connected to a wireless access point, 2 wireless tv receivers, 2 wired tv receivers, 2 wired Xbox One's, 2 wireless laptops, 3 phones, and a Kindle.  I posted a question last week about me having pin

Questions

 • AT&T Internet Equipment

283

4

0

0

HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

 • AT&T Internet Security

30

0

0

TV,Internet,Outage

As of 3/12/20 the internet,TV was off due to an outage when we got home last night. We call ATT customer service 3/13/20 and explained what was going on. They did an trouble shooter to see will that help Nothing. Same thing all day toda. A young lady got in the phone stated someone will be out on Su

Questions

 • AT&T Internet Equipment

30

2

0

Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

Questions

 • Wireless Billing

23

2

0

Need a replacement device for U-verse.

The choice I made through the automated support system brought me to an area related to unused device disposal, but I need to recycle a failing device that is still in use.

Questions

 • U-verse TV Equipment

48

2

0

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