For months my DVR has stopped functioning at times and showed the Red X Grey 8 message. I searched online and found solutions to reboot the DVR. I did that for several occasions, and the DVR began working again. I also made use of the Disaster Recovery feature. Tonight, the message will NOT go away.

First of all, this entire service is not worth the money and certainly not user friendly! I'm forced to use it where I live. We had to swap from Xfinity (loved and never would've changed) So I go to set all of my regular shows that I DVR only to find that you can't record anything that's not current

(posted this on another thread as well, so it will be seen for today's issue)IT IS NOT THE DVR!A friend 6 miles away, in another city, called to say her guide was constantly "no Information available" or "getting information".Uverse people told her to reboot DVR. She did everything several times wit

My mother has an extra DVR box that I want to borrow for a week while I have out of town guests. Can I add her box to my system? Just for 2 weeks.

Hello, This happened last year also.  I have baseball games scheduled as a series to record, game after game after game.  Sometimes the dvr doesn't begin recording for at least 5 innings such that I can't watch the game from the beginning.  The scheduling choices show the correct start times and the

My receiver stopped working, and had a Red X on the screen (no error number.) Contacted ATT online - who, after several attempts, decided to replace the receiver. I have now received the new receiver and hooked it up - however - this one will not connect either - error Red X 3.   No in

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

TV: AT&T U-verse TV U300Internet: AT&T Internet 1000  I read the following linked suggestion (4+ years old) : http://soc.att.com/2ruSXW8 I followed the setup until Step 5: and it warned me that I could break my uverse DVR operability (or something along those lines).I do not want to disrupt my DVR (

Network Residential Gateway Managed PoE Switch T1600G-28PS PoE security cameras Unmanaged Switch TL-SG1024DE V2 standard internet data, WAP's, PC's, streaming devices U-verse ARRIS Wireless TV Receiver (1 of 3)

I have a Cisco VEN401-AT wireless access point serving a second DVR receiver. I am trying to optimize my home network and wanted to review the configuration of the wireless AP, but don't seem to have the admin credentials. If I reset it to factory defaults, can I just follow the initial setup instru

I was sent a new RG model 5268AC to replace NVG599 which is now 3 years old. Phone rep said issues causing intermittent internet loss most likely caused because old modem. She said modem is supposed to be replaced every (2) two years? Is that true? Anyway, after installing the new modem I can not ge

Has your DVR or TV receiver been acting up? Has it constantly been powering down for no reason? Here's a few suggestions that can help you prevent this problem.   - MorganCS- ATTU-verseCare

I’m getting Error Code 401 on my Uverse DVR when I try to ‘Search’ for programs to potentially record. It’s been happening for a few days on all tvs in the home. Any advice on resolving this issue?

So I do all the troubleshooting and still when I turn on and reset the main receiver in my home I get a red X in the middle of the screen. The other TV's work but they can't get a list of the DVR programs.  This has been going on for a few days, just finally got a chance to try and figure it o

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

I have to swap my DVR yet again, and I'm tired of AT&T trying to pawn off "refurbished" but really just used and not at all refurbished ancient DVRs on me, that will inevitably fail as soon as they get any use. At&t has previously sent me 12 and 11 year old DVRs with original hard drive, as

We have been using a Samsung television with a wireless receiver (and U-verse) since we purchased the TV in 2011 with no problems whatsoever from the TV or the DVR.  The wireless box was a Cisco.  Last month we started experiencing problems - pixilation, restarts - and dealt with the problem with th

I have an APC battery backup and when power goes out the internet and phone continue to work but tv and dvr do not function. If I start up my generator they work. Why is this?