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Recordings and Expiration Dates

Please help me understand why my recordings have an expiration date. I have read here that VOD recordings have an expiration date, and that anything recorded via satellite does not. I am recording seasons of shows, and they are recording on the day they first air, so why do they have an expiration d

Questions

 • 2016

37

0

0

0

DVR has erased all recorded content twice in last two weeks; I need a replacement shipped to me

My DVR has twice in the last two weeks erased all recorded programs. After the first time, I followed online advice and did a full reset. That seemed to work for about a week, but then again last night all recorded content was erased. Needless to say this is frustrating. Especially since much of wha

Questions

 • U-verse TV Equipment

409

3

0

0

Uverse DVR fails again

Today I turned on my TV to watch a program that was supposed to be recorded last night. Instead, I was treated to a 20 minute reboot of my DVR--not initiated by me. And then the program wasn't recorded at all, even though there is a series recording for it. The show is on demand, but with on demand,

Questions

 • U-verse TV Equipment

276

2

0

0

recording of 3 hour show stops playing after one hour

recording of 3 hour show stops playing after one hour. Says it is "Finished", but green line shows it recorded the full 3 hours.

Questions

 • Watching U-verse TV

123

9

DVR skips and freezes

Pause live TV then suffer the skips and freezes on playback unless you switch channels and back again to live TV. Record a show then suffer skips and freezes on playback making shows virtually unwatchable? Maybe I should skip out and freeze my Uverse service and try elsewhere. Cannot find any reso

Questions

 • U-verse TV Equipment

69

0

Does the ATT Uverse TV STB require a internet connection?

Hi, I have Uverse TV and using another provider's internet connection.  TV is working fine but some aspects of the guide and other areas do not work (spinning circle appears on the bottom right and nothing happens after a while).  So the question is whether the Uverse STB is required to connect to a

Questions

 • Watching U-verse TV

1.6K

3

0

0

This set box does not match the account setting

As said in the subject, the main DVR box (model number: ISB7500 / last 4 GUID: 1096 ) is having issues connecting to the router (not 100% sure that is the issue though). After unplugging and restarting it, it loads with the gear and loading screen. Then, loses signal and goes back to the same screen

Questions

 • U-verse TV Equipment

69

2

0

U-Verse DVR updated and deleted entire library of recordings. How do I restore them?

So today I was television (Gold Rush) and in the middle of the show, the Uverse gear appears on the screen and starts updating the main DVR. After the update all of my recordings were deleted. I was at roughly 60% DVR storage full (roughly 70 hours left to record) and now the recording space says I

Questions

 • U-verse TV Equipment

337

3

0

0

DVR won't work, I need a quick response

I just reactivated my service, my two wireless receivers work, but my DVR won't work, I keep getting a message saying "u-verse is not available at this time. Please try again later." I can't get anyone through the technical service hotline, and the chatroom won't start. This is extremely infuriating

Questions

 • U-verse TV Equipment

80

2

0

DVR playback freezes during high network activity

Today while I was watching a recording on my DVR, the playback would freeze and restart over and over.  I realzied this was happening only while I was downloading a large file to my computer.  As soon as the download stopped, the playback was completely mormal.  I even went back to a portion of the

Questions

 • Watching U-verse TV

541

8

0

0

My DVR is not recording

I have had Uverse for about a year. It has been working fine, recording all my shows, etc. About a month ago, however, when I went to my recordings, they were all gone and a message said "The Recordings list is unavailable. Make sure this TV receiever and the DVR reciever are connected to the networ

Questions

 • U-verse TV Equipment

645

1

0

0

DVR begins recording baseball games long after they begin

Hello, This happened last year also.  I have baseball games scheduled as a series to record, game after game after game.  Sometimes the dvr doesn't begin recording for at least 5 innings such that I can't watch the game from the beginning.  The scheduling choices show the correct start times and the

Questions

 • Watching U-verse TV

270

2

0

0

Can I temporarily add an extra wireless DVR

My mother has an extra DVR box that I want to borrow for a week while I have out of town guests. Can I add her box to my system? Just for 2 weeks.

Questions

 • U-verse TV Equipment

233

1

0

0

New receiver - still get Red X

My receiver stopped working, and had a Red X on the screen (no error number.) Contacted ATT online - who, after several attempts, decided to replace the receiver. I have now received the new receiver and hooked it up - however - this one will not connect either - error Red X 3.   No in

Questions

 • U-verse TV Equipment

95

14

0

No internet on desktop; ethernet or wifi

I was sent a new RG model 5268AC to replace NVG599 which is now 3 years old. Phone rep said issues causing intermittent internet loss most likely caused because old modem. She said modem is supposed to be replaced every (2) two years? Is that true? Anyway, after installing the new modem I can not ge

Questions

 • U-verse TV Equipment

292

2

0

0

How can I record my fall shows in advance?!

First of all, this entire service is not worth the money and certainly not user friendly! I'm forced to use it where I live. We had to swap from Xfinity (loved and never would've changed) So I go to set all of my regular shows that I DVR only to find that you can't record anything that's not current

Questions

 • U-verse TV Equipment

165

2

0

0

TODAY - Guide No Info is NOT DVR

(posted this on another thread as well, so it will be seen for today's issue)IT IS NOT THE DVR!A friend 6 miles away, in another city, called to say her guide was constantly "no Information available" or "getting information".Uverse people told her to reboot DVR. She did everything several times wit

Questions

 • U-verse TV Equipment

223

0

0

0

DVR deleted our recordings. Shrugged it off. Recorded some new shows. Cannot record ANYTHING now.

Hi all, A few weeks ago we had a series of brown-outs that completely reset our box a couple of times (when the system came back up on the TV, there was a big X on my screen). I kept worrying about my recordings, which I've been meaning to pull off of there through my PVR, but still hadn't. Luckily,

Questions

 • U-verse TV Equipment

1K

3

0

0

Wireless Access Point (Cisco VEN401-AT): admin credentials / reset to factory default

I have a Cisco VEN401-AT wireless access point serving a second DVR receiver. I am trying to optimize my home network and wanted to review the configuration of the wireless AP, but don't seem to have the admin credentials. If I reset it to factory defaults, can I just follow the initial setup instru

Questions

 • U-verse TV Equipment

483

1

0

DVR Red X Grey 8

For months my DVR has stopped functioning at times and showed the Red X Grey 8 message. I searched online and found solutions to reboot the DVR. I did that for several occasions, and the DVR began working again. I also made use of the Disaster Recovery feature. Tonight, the message will NOT go away.

Questions

 • U-verse TV Equipment

332

1

0

0

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