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PBS WTTW (Chicago) and UVerse Guide are not in sync.

PBS (national scheduling) and WTTW (local Chicago scheduling) and the UVerse Guide need to get their act together. We like to record several programs, but lately the guide is in error and were NOT getting what's showing on the UVerse guide for WTTW (Channel 1011).  VERY FRUSTRATING. 

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22

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CUSTOMER SERVICE HELP OR ACCOUNT INFO PLEASE!!!!!!!!!!!!!!!

i cant get my account number to finally get rid of this company once and for all. i have logged on to my account online but of course the account number isnt anywhere on there. the ONLY way to get it is to call 611 or prepaid customer service which if you call the 1800 number says the call center is

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41

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Uverse DVR fails again

Today I turned on my TV to watch a program that was supposed to be recorded last night. Instead, I was treated to a 20 minute reboot of my DVR--not initiated by me. And then the program wasn't recorded at all, even though there is a series recording for it. The show is on demand, but with on demand,

Questions

294

2

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Reversing recording priority as auto default

Is there any way to modify the automatic priority position when setting a new recording?It seems every new recording I set automatically gets assigned #1 spot and all others shuffle down a position. I would much prefer every new recording to automatically be given the last priority position. After a

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435

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DVR has erased all recorded content twice in last two weeks; I need a replacement shipped to me

My DVR has twice in the last two weeks erased all recorded programs. After the first time, I followed online advice and did a full reset. That seemed to work for about a week, but then again last night all recorded content was erased. Needless to say this is frustrating. Especially since much of wha

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431

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Questions about service

I am interested in taking advantage of deals you have running now and switching but I have a few questions:1. I am considering switching to att for internet and tv...is 1GB available in my area and what is the upload speed? 2. Can I buy my own router and will there be a discount on my bill? 3. I had

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47

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DVR skips and freezes

Pause live TV then suffer the skips and freezes on playback unless you switch channels and back again to live TV. Record a show then suffer skips and freezes on playback making shows virtually unwatchable? Maybe I should skip out and freeze my Uverse service and try elsewhere. Cannot find any reso

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ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

69

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Want to get (Edited per community guidelines)ed over and lied too? Choose AT&T today!

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

Questions

30

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This set box does not match the account setting

As said in the subject, the main DVR box (model number: ISB7500 / last 4 GUID: 1096 ) is having issues connecting to the router (not 100% sure that is the issue though). After unplugging and restarting it, it loads with the gear and loading screen. Then, loses signal and goes back to the same screen

Questions

121

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Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

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44

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Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

91

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Remote Conflicts

I have an older U-verse receiver with DVR - Model Number IPN4320-SG-A. I also have a U-verse wireless receiver Model Number ISB7005. I want to be able to use both receivers in the same room with two HDTVs so I can watch two sports events at once without having to use PIP. However, both remotes are c

Questions

579

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Live HD picture choppy when recording in HD

When the DVR starts an HD recording, the Live HD picture on the television becomes choppy and pixelated.  Every time.  The system resources menu tells us we should have 1SD/3HD service, but I can't even get 2 HD streams to look decent.  The recordings often have problems too although not as bad (mor

Questions

244

1

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DVR playback freezes during high network activity

Today while I was watching a recording on my DVR, the playback would freeze and restart over and over.  I realzied this was happening only while I was downloading a large file to my computer.  As soon as the download stopped, the playback was completely mormal.  I even went back to a portion of the

Questions

565

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Recordings and Expiration Dates

Please help me understand why my recordings have an expiration date. I have read here that VOD recordings have an expiration date, and that anything recorded via satellite does not. I am recording seasons of shows, and they are recording on the day they first air, so why do they have an expiration d

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

74

4

Documentation of no further payments until fixed

As i cant seem to email, chat or call in i will no longer be making payments for services due to following: - spend average every other day climbing 3 flights of stairs to reset, reboot, hard reset router, wireless routers, modem - i can only sign in under guest network, primary no longer works -

Questions

115

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Rebooting doesn't solve issue

No video. DVR all lights blinking. Rebooting doesn't solve the problem. Tried unplugging everything and still no video and all lights blinking

Questions

159

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Using 3rd Party Router with UVerse - DVR Connected via Ethernet

So I have been dissatisfied with AT&T's gateway as a router and purchased a Netgear R8000 Tri-Band Router.  I am finding myself having issues getting things setup.  Current Setup is as follows: Port 1 of Gateway to Ethernet Port of Netgear Router; Port 1 of Router to 16 Port Switch; 16 Port Switch t

Questions

965

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