Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (241)

Relevance
Need replacement power cord for DVR

I have been trying to get through to someone (anyone!) in order to get a replacement power cord for my DVR receiver as it seems to be the reason my DVR has blinking/pulsing lights and will not work. I have been unable to reach technical support online (chat bot says no agents available, please try a

Questions

 • U-verse TV Equipment

120

1

0

Uvserse Install without modem/router

I have to cancel my internet and home phone and will only have uvsere tv from att as their internet speed in my area is crappy. I have had to order another internet service from xfinity.I was told I need to return the modem/router to att. How will my tv's work now, some of my tv uverse boxes are wi

Questions

 • U-verse TV Equipment

213

1

0

How in the dickens do I get the latest DVR?

OK, here goes. I have Internet 1000. Great speeds too, 940-960 Up and Down. I have the Pace IPH 8005 DVR. Not a slouch but there is better out there, especially for fiber. I have twice requested a IPH 8110 and both times I ended up with equipment from a decade ago, a Arris/Motorola VIP 2550 and the

Questions

 • U-verse TV Equipment

551

5

Can't seem to find anyone at AT&T who can fix my AT&T WIFI issue in my house!!!!!

I am exhausted from dealing with AT&T the last 2 weeks: Phone, Chat (3 times), and 2 Techs came out to the house, one of which was a Sr. Tech. My WiFi is still having intermittent issues. I'm at my wits end here. I had a new router, new WAP, new wireless DVRs to go with the WAP installed and I'm

Questions

 • AT&T Fiber Equipment

144

0

0

DVR

I set DVR to record 2 news programs, same programs every day at the same time weekdays - 5pm and 6pm. Sometimes it misses a few.I set DVR to record news programs on weekends, same channels, and it rarely records.I set DVR to record a 2 NEW news programs at 4pm and it ignores.This is a recent issue.

Questions

 • Watching U-verse TV

46

1

0

Closed

DirecTV Streaming app NOT AVAILABLE for XBOX, PlayStation, LG Content Store & other TV's

DirecTV Stream app should be added to Xbox, PlayStation, and LG content stores. Microsoft store should have DirecTV Stream. Seems like it may affect the bottom line if you're not having people sign up for wireless TV boxes, but most people already have things that should be compatible with the app,

Questions

 • Watching U-verse TV

446

1

0

Live HD picture choppy when recording in HD

When the DVR starts an HD recording, the Live HD picture on the television becomes choppy and pixelated.  Every time.  The system resources menu tells us we should have 1SD/3HD service, but I can't even get 2 HD streams to look decent.  The recordings often have problems too although not as bad (mor

Questions

 • U-verse TV Equipment

226

1

0

0

CUSTOMER SERVICE HELP OR ACCOUNT INFO PLEASE!!!!!!!!!!!!!!!

i cant get my account number to finally get rid of this company once and for all. i have logged on to my account online but of course the account number isnt anywhere on there. the ONLY way to get it is to call 611 or prepaid customer service which if you call the 1800 number says the call center is

Questions

 • Account & Usage

27

0

0

ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

 • Other Phones & Devices

45

1

0

Reversing recording priority as auto default

Is there any way to modify the automatic priority position when setting a new recording?It seems every new recording I set automatically gets assigned #1 spot and all others shuffle down a position. I would much prefer every new recording to automatically be given the last priority position. After a

Questions

 • U-verse TV Equipment

415

4

0

0

DVR shows prorgams are recording and later they are gone

Recently, DVR shows prorgams are recording and later they are gone. Also, DVR is scheduled to record local news programs on weekends and it does not record. I have cancelled scheule and resetm rebooted router, rebooted DVR 3 times and nothing changes!Also, I have set local PBS station to record some

Questions

 • U-verse TV Equipment

63

1

0

Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

 • Wireless Account

72

2

0

DVR Replacement

Our DVR is having problems.....it started by skipping. While watching a recorded show, the video would all of a sudden skip forward, maybe a few second, maybe to the end of the show.  We did as recommended in the trouble shooting, unplugging for 10 seconds, plugging back in and waiting for thr

Questions

 • U-verse TV Equipment

57

4

0

How do I split the internet connection coming from my main Uverse DVR box?

The issue that I am trying to solve is utilizing my internet connection via cabled connection (not WiFi) for multiple devices (i.e. a Smart TV and Nintendo Switch) to the main Uverse DVR box that I have setup for the main television in our den. The said main Uverse DVR cable box is receiving its sig

Questions

 • AT&T Internet Installation

329

0

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

48

4

Questions about service

I am interested in taking advantage of deals you have running now and switching but I have a few questions:1. I am considering switching to att for internet and tv...is 1GB available in my area and what is the upload speed? 2. Can I buy my own router and will there be a discount on my bill? 3. I had

Questions

 • AT&T Internet Plans

33

0

0

How to access my UVerse DVR Recordings without UVerse Subscription any longer

Hi.. I recently moved and where I moved to doesnt have Uverse...which I was already upset about. I've been a UVerse customer for 5 yrs and now that I have to sign up for something else.. before I hand in my UVerse equipment... I would like to access my DVR recordings, without no longer having the UV

Questions

 • U-verse TV Account

64

2

0

Using 3rd Party Router with UVerse - DVR Connected via Ethernet

So I have been dissatisfied with AT&T's gateway as a router and purchased a Netgear R8000 Tri-Band Router.  I am finding myself having issues getting things setup.  Current Setup is as follows: Port 1 of Gateway to Ethernet Port of Netgear Router; Port 1 of Router to 16 Port Switch; 16 Port Switch t

Questions

 • AT&T Internet Equipment

924

4

0

0

DVR has erased all recorded content twice in last two weeks; I need a replacement shipped to me

My DVR has twice in the last two weeks erased all recorded programs. After the first time, I followed online advice and did a full reset. That seemed to work for about a week, but then again last night all recorded content was erased. Needless to say this is frustrating. Especially since much of wha

Questions

 • U-verse TV Equipment

409

3

0

0

Remote Conflicts

I have an older U-verse receiver with DVR - Model Number IPN4320-SG-A. I also have a U-verse wireless receiver Model Number ISB7005. I want to be able to use both receivers in the same room with two HDTVs so I can watch two sports events at once without having to use PIP. However, both remotes are c

Questions

 • U-verse TV Equipment

561

2

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.