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Can't seem to find anyone at AT&T who can fix my AT&T WIFI issue in my house!!!!!

I am exhausted from dealing with AT&T the last 2 weeks: Phone, Chat (3 times), and 2 Techs came out to the house, one of which was a Sr. Tech. My WiFi is still having intermittent issues. I'm at my wits end here. I had a new router, new WAP, new wireless DVRs to go with the WAP installed and I'm

Questions

 • AT&T Fiber Equipment

163

0

0

Poweer outage cauded DVR to not be available until May 2015 firmware update

My mother was watching a recording on the DVR, and local power went out for a few moments and came back on. when she turned the STB and TV back on, she noticed that the dVR was not available. it took a little detective work, but when I allowed the network to apply the May 2015 firmware update, the D

Questions

 • U-verse TV Equipment

451

2

0

0

Constant Red X and DVR Not Working

I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without

Questions

 • U-verse TV Equipment

75

1

0

Been getting "network problems have stopped this stream" on DVR recordings for days now

I have been getting the "Network problems have stopped this stream" message a lot lately.  Actually, I don't think I have watched a DVR recording in the past week without it happening at least once.  We have tried all the troubleshooting suggestion but still no seems to work.  My husband seems to th

Questions

 • U-verse TV Equipment

1.3K

1

0

0

Need replacement power cord for DVR

I have been trying to get through to someone (anyone!) in order to get a replacement power cord for my DVR receiver as it seems to be the reason my DVR has blinking/pulsing lights and will not work. I have been unable to reach technical support online (chat bot says no agents available, please try a

Questions

 • U-verse TV Equipment

150

1

0

Uvserse Install without modem/router

I have to cancel my internet and home phone and will only have uvsere tv from att as their internet speed in my area is crappy. I have had to order another internet service from xfinity.I was told I need to return the modem/router to att. How will my tv's work now, some of my tv uverse boxes are wi

Questions

 • U-verse TV Equipment

306

1

0

iOS macOS DirecTV app ONGOING playback issues Live and DVR

Since the start of my account I have been having issues with live and DVR playback on both iOS and macOS (Using 4 browsers).. I have contacted Technical support numerous times, was lied to numerous times that I was going to receive a call from a supervisor with information gathering and resolution o

Questions

 • 2017

38

0

0

0

Closed

DirecTV Streaming app NOT AVAILABLE for XBOX, PlayStation, LG Content Store & other TV's

DirecTV Stream app should be added to Xbox, PlayStation, and LG content stores. Microsoft store should have DirecTV Stream. Seems like it may affect the bottom line if you're not having people sign up for wireless TV boxes, but most people already have things that should be compatible with the app,

Questions

 • Watching U-verse TV

1.6K

1

0

U-verse App DVR Recordings not in sync with DVR

In the app, Recordings, click on Recorded and it shows several shows I deleted a long time ago on the DVR. I tried deleting them from the app manually but they keep coming back although they aren't on the actual DVR.  Any way to get the app to sync up with the DVR to show shows correctly? 

Questions

 • U-verse TV Equipment

68

5

0

Documentation of no further payments until fixed

As i cant seem to email, chat or call in i will no longer be making payments for services due to following: - spend average every other day climbing 3 flights of stairs to reset, reboot, hard reset router, wireless routers, modem - i can only sign in under guest network, primary no longer works -

Questions

 • U-verse TV Equipment

81

2

0

Questions about service

I am interested in taking advantage of deals you have running now and switching but I have a few questions:1. I am considering switching to att for internet and tv...is 1GB available in my area and what is the upload speed? 2. Can I buy my own router and will there be a discount on my bill? 3. I had

Questions

 • AT&T Internet Plans

41

0

0

DVR playback freezes during high network activity

Today while I was watching a recording on my DVR, the playback would freeze and restart over and over.  I realzied this was happening only while I was downloading a large file to my computer.  As soon as the download stopped, the playback was completely mormal.  I even went back to a portion of the

Questions

 • Watching U-verse TV

559

8

0

0

Remote Conflicts

I have an older U-verse receiver with DVR - Model Number IPN4320-SG-A. I also have a U-verse wireless receiver Model Number ISB7005. I want to be able to use both receivers in the same room with two HDTVs so I can watch two sports events at once without having to use PIP. However, both remotes are c

Questions

 • U-verse TV Equipment

574

2

0

0

ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

 • Other Phones & Devices

55

1

0

Reversing recording priority as auto default

Is there any way to modify the automatic priority position when setting a new recording?It seems every new recording I set automatically gets assigned #1 spot and all others shuffle down a position. I would much prefer every new recording to automatically be given the last priority position. After a

Questions

 • U-verse TV Equipment

427

4

0

0

DVR skips and freezes

Pause live TV then suffer the skips and freezes on playback unless you switch channels and back again to live TV. Record a show then suffer skips and freezes on playback making shows virtually unwatchable? Maybe I should skip out and freeze my Uverse service and try elsewhere. Cannot find any reso

Questions

 • U-verse TV Equipment

85

0

Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

 • Wireless Account

86

2

0

Does the ATT Uverse TV STB require a internet connection?

Hi, I have Uverse TV and using another provider's internet connection.  TV is working fine but some aspects of the guide and other areas do not work (spinning circle appears on the bottom right and nothing happens after a while).  So the question is whether the Uverse STB is required to connect to a

Questions

 • Watching U-verse TV

1.7K

3

0

0

CUSTOMER SERVICE HELP OR ACCOUNT INFO PLEASE!!!!!!!!!!!!!!!

i cant get my account number to finally get rid of this company once and for all. i have logged on to my account online but of course the account number isnt anywhere on there. the ONLY way to get it is to call 611 or prepaid customer service which if you call the 1800 number says the call center is

Questions

 • Account & Usage

38

0

0

U-Verse DVR updated and deleted entire library of recordings. How do I restore them?

So today I was television (Gold Rush) and in the middle of the show, the Uverse gear appears on the screen and starts updating the main DVR. After the update all of my recordings were deleted. I was at roughly 60% DVR storage full (roughly 70 hours left to record) and now the recording space says I

Questions

 • U-verse TV Equipment

361

3

0

0

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