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no longer getting online access to my dvr.

I used to be able to go online to myatt and accessess all of my dvr recordings.  was a simple format...is that no longer avail?

Questions

 • U-verse TV Equipment

378

1

0

0

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Official Solution

Trouble playing recorded shows on TV

I start playing a recorded show on TV but after a couple minutes it stops, the screen goes black, then one or two stationary gear wheels come on. Then nothing happens. Restarting the DVR sometimes works and sometimes doesn't. Also, when trying to fast forward some recorded shows, that doesn't work

Questions

 • U-verse TV Equipment

131

1

0

Accepted Solution

Official Solution

Is My DVR no longer on my PC?

I have UVerse TV and I used to be able to check what is recorded and set up recordings on my PC.  I cannot find where to do that anymore.  All I can see is how to download the UVerse TV app, but it is no longer available for Windows.   Thanks, Janet

Questions

 • Watching U-verse TV

701

3

0

0

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Official Solution

Why is "Any day at <time of show> the default option

When I want to record a series and select record the "Time" option is Is there a way to change the default to a "any day, anytime"?

Questions

 • U-verse TV Equipment

463

1

0

0

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Official Solution

DVR

When set to record from the 'Guide',  the recording starts a minute or two late, and finishes a minute or to late.  Is there a way to have it more accurately start and stop, or make it start a couple minutes early?

Questions

 • U-verse TV Account

1.8K

7

0

0

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Official Solution

Can an ATT technician move my recordings from my old DVR to my new one?

Can an ATT technician move my recordings from my old DVR to my new one?

Questions

 • U-verse TV Equipment

1.5K

2

0

0

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Official Solution

UNABLE TO ACCESS MY CAMERAS AND NAS SINCE JOINING UVERSE 3 YEAR AGO.

I have a simple question.  I've tried for sometime to get my DVR Camera system veiwable over the Internet.  When I just had lonely DSL (Pre Uverse), I was able to put the local IP in the DMZ and I was able to view them.   Now since upgrading to Uverse, I've noticed that no matter how I tried to plac

Questions

 • AT&T Internet Equipment

979

3

0

0

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Official Solution

DVR Receiver Replacement Cost

While my house was undergoing construction, I had to pack and move my stuff into several storage locations. I have since moved back into my house and am almost done unpacking everything. I am fairly certain I packed the DVR, but I am down to my last couple of boxes and still have not located the DVR

Questions

 • U-verse TV Equipment

4.5K

4

0

0

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Official Solution

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

222

6

0

Accepted Solution

Official Solution

Closed

How do I get a hotspot?

i need a hotspot so i can turn my wifi in for stuff

Questions

 • Wireless Billing

504

2

0

Accepted Solution

Official Solution

Cannot play previously recorded programs from DVR while "Television signal lost"

We recently had intermittent "Television signal lost" errors, which a technician corrected by replacing the Gateway.  While it was down, we thought it was a good chance to play some prerecorded programs.  However, they would not play.  Why would "Television signal lost" prevent us from accessing pro

Questions

 • U-verse TV Equipment

2.9K

5

0

0

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Official Solution

Online TV Listings not working at all

UVerse used to have a nice interface for online TV listings. I believe it was designed by Yahoo.  However, a few months ago, UVerse adopted a new format. For a while, you could still get the old one if you knew the link, but it finally disappeared a month or so ago.  With it went some of the nicer f

Questions

 • Watching U-verse TV

5.9K

31

0

0

Accepted Solution

Official Solution

BGW210-700, personal router, and a VAP2500 providing TV over wifi

I'm trying to get my mom's internet setup using our own router (unifi dream machine). She currently has a BGW210-700 providing wifi for her devices, and connected to that VAP2500, which is apparently providing different wifi for her set top box upstairs.   Is the VAP2500 simply an access point, and

Questions

 • AT&T Internet Equipment

270

3

0

Accepted Solution

Official Solution

About "look-ahead" on the VIP2250 DVR

For years I had a MOT. VIP 1225 and it worked slow but well until it started blacking out recently. It was replaced by a quicker and higher capacity VIP 2250. Here's the desciption of the "problem" if it is a problem at all: Something I liked about the 1225 (not to mention every other DVR I ever wor

Questions

 • U-verse TV Equipment

1.5K

17

0

0

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Official Solution

Unable to Record via DVR

My roommate and I have programmed the DVR to record a series. However, it won't record. What are the trouble shooting techniques to fix this issue?

Questions

 • U-verse TV Equipment

896

3

0

0

Accepted Solution

transfering recorded show & programs after replacing (updating) receiver (DVR) unit.

Is there a way to transfer recorded shows from old receiver (DVR) unit to a new unit when replacing (updating) receiver (DVR) unit? If so, where can I find instructions or explanation on how to do it?

Questions

 • U-verse TV Equipment

60

5

0

Accepted Solution

DVR not recording

DVR is not recording any shows whatsoever...Called Tech Support but they are unable to help because of a personal router...Here is the setup ATT Modem Motorola NVG589 (doing DHCP, 192.168.1 segment) > Netgear R7000 (doing DHCP, 10.0.0 segment) > ATT DVR (IP Address = 10.0.0.XX, Default Gateway = 10.

Questions

 • U-verse TV Equipment

1.7K

14

0

0

Accepted Solution

DVR programs record then disappear without us watching them

This has happened several times now. The latest was a program on TNTHD yesterday called Titans.  I set the recording for just one episode to see if I would like it.  It showed on the recorded programs on the list this morning.  I watched two other recorded programs with no problems.&

Questions

 • Watching U-verse TV

19

2

0

iOS macOS DirecTV app ONGOING playback issues Live and DVR

Since the start of my account I have been having issues with live and DVR playback on both iOS and macOS (Using 4 browsers).. I have contacted Technical support numerous times, was lied to numerous times that I was going to receive a call from a supervisor with information gathering and resolution o

Questions

 • 2017

29

0

0

0

Watch DVR From my Computer

When I signed up for Uverse, the ATT rep on the phone and my installer had both told me that I would be able to WATCH ALL OF MY DVR content from my computer or phone. So now I'm stuck with the overpriced service and I find out that that was a flat out lie. "Licenseing issues" is what I am reading on

Questions

 • Watching U-verse TV

4K

9

0

0

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