
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Closed
Learn what you need to to do keep your recordings Are your recordings mysteriously disappearing? Believe it or not, it could be what you are doing. Check out the info below to learn what you can do to stop losing your recordings. Why are my recordings being deleted? A normal fe
Questions
•
U-verse TV Equipment
Accepted Solution
Official Solution
Don’t Sigh, Fix Your Wi-Fi! Was your Wi-Fi on your device working before? Did it stop working? Are you having trouble setting it up on your device? Not to worry, We have some tips that will help get your device connected! Unable To See Wi-Fi Network If you were connected to Wi-Fi in the p
Questions
•
Device Features
I need to login to my account and turn on auto-pay so that my number doesn't disappear! But everytime I try to login it says it can't recognize it. So i tried to do the "forgot my ID" "forgot my password" stuff but none of the worked.Apparently my name, phone number, email doesn't not exist in 'thei
Questions
•
Other Phones & Devices
After an update on 3/26/18, the navigation bar on my S8 disappeared. If I re-start it reappears. When I open an app it disappears. The color bar where the recent/home/back icons should be is visible; but, the icons are not. If I hard press where the "home" icon should be it takes me home. Howev
Questions
•
Samsung
To protect myself from ATT's Yahoo Mail problems I have had to periodically throughout the day use my web browser to view what emails were on the server verses what was on my email client. Today I noticed an important email in the Trash folder of their server. Dang! So I told the server to move the
Questions
•
AT&T Internet Security
Sometimes ALL the local stations show up on the station guide in the APP, including all the HD stations, but most of the time NONE of the local stations show up on the APP station guide. What causes them to appear and disappear?? I have not changed our U-VERSE service at all.
Questions
•
Watching U-verse TV
I've got a Nokia Lumia 520; I've been exchanging texts with someone for a few months. I don't know what kind of phone they have. I went to send a text to her and all of our texts from the last few months are gone, except for the last one I sent to her yesterday. Mine AND hers are gone. None of m
Questions
•
Other Phones & Devices