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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

Questions

 • AT&T Fiber Equipment

86

3

0

Accepted Solution

Official Solution

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

237

6

0

Accepted Solution

Official Solution

HBO Channels NOT included with DirectTV stream with ATT Unlimited plan??

Hello, We recently switched over from ATT Uverse to DirectTv Streaming. We have an ATT Unlimited Plan and had access to not only the HO Max app but also the HBO channels themselves. When switching over from Uverse, we were initially told that we'd only have access to the HBO Max app thru Dire

Questions

 • HBO Max Account & Billing

60

3

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

90

1

0

It's only a $15 discount now: Unlimited Plus save on DIRECTV or DIRECTV NOW. Choice gets DTV Now.

https://www.att.com/plans/unlimited-data-plans.html You still get the HBO too.  Sign up here for the free HBO at http://att.com/unlimitedplus    

Questions

 • Wireless Billing

8.6K

12

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uverse offers

Are there any uverse internet offers. In my area I can only get 6mb uverse. There are no cable companies near my street.I live on the outside city limits. I tried an att hotspot once but speed goes way down. I guess there is no Carrier aggregation for att. but my verizon is good but i don't have unl

Questions

 • AT&T Internet Plans

277

3

0

0

Can someone explain the 100G hot spot plan?

I understand there is a new 100G plan for $55. i want a modern 5G hotspot. I have an old hot spot with a grandfathered  plan that included a home phone and 100G of internet. i also got some add on benefit of 50G for being a directv.com customer also.  So together I have 150G. would I

Questions

 • Other Phones & Devices

116

4

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

55

2

0

Sponsored Data and Directv now, misinformation on ATT site, and I lose all my data.

ATT sent text about sponsored data, so I signed up for Direct TV Now.  I have a prepaid account with ATT.  I looked online and even went to Direct TV Chat to confirm that using their service would not count against my monthly data limit.  I checked my data immediately before watching anything.  It w

Questions

 • Account & Usage

1.3K

12

0

0

Directv Now Episodes and parts of episodes missing

Is anyone else having problems with episodes of certain series missing? I've also had complete endings of an episode missing. You get interested and the video just ends with about 10 minutes left to the episode. Just wondering.

Questions

 • 2016

35

0

0

0

'Sponsored Data' with AT&T Now app, using my hotspot on a Roku failed. It Def counts against my 8gb, I ran out of data on 4 hours.

I burned up my gigs in 4 hours and no I have none.. also I bother the 12 month pre-pay

Questions

 • Plans & Features

88

2

0

Closed

IN-HOME EXPERTS

UNWANTED AND NOT AUTHORIZED SALESMEN***SCAM*** Why are in home experts allowed to come to your home without customers consent? Why do in home experts enter your home under false pretense? There's no soliciting in our neighborhood so sending out a in home expert who states they are here to s

Questions

 • Wireless Account

16

1

0

Closed

Horrendous DirecTV/AT&T Customer Service Experience

TO ALL: THIS HAS TO STOP...!! AN HOURS LONG DISCUSSION BOTH ON THE PHONE AND ONLINE AND THE ONLY THINGS I'VE BEEN ABLE TO LEARN IS THAT THERE'S BEEN A SPIKE IN BILLING HISTORY!   WHO TRAINS THESE (Edited per community guidelines)?!?!?!?! SINCERELY, GREG D. 

Questions

 • U-verse TV Account

35

1

0

Closed

DirecTV Streaming app NOT AVAILABLE for XBOX, PlayStation, LG Content Store & other TV's

DirecTV Stream app should be added to Xbox, PlayStation, and LG content stores. Microsoft store should have DirecTV Stream. Seems like it may affect the bottom line if you're not having people sign up for wireless TV boxes, but most people already have things that should be compatible with the app,

Questions

 • Watching U-verse TV

1.3K

1

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

63

4

New IP possible?

Is it possible for at&t to assign a new global/public IP address? Let me explain why I ask. My father and I both have DirecTV Now streaming service, AT&T Uverse internet, and we both use firesticks from Amazon. I won't give out the full IP's, but my fathers is 104.xxx.xxx.xxx and he is able to pick

Questions

 • AT&T Internet Account

132

2

0

0

AT&T Fiber for Alaskans

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and let's get those lower 48 prices & services going, it's 2020 and digital streaming is the modern way of entertainment.

Questions

 • AT&T Fiber Installation

29

0

0

Directv Now and home phone

If I enroll in Directv Now, must I also ask ATT for a landline phone?  That is, I am currently using U-verse’s triple bundle which provides VOIP phone service.  Do I LOSE phone service with Directv Now, as I do not see any mention of a ‘bundled’ offering that included phone service?

Questions

 • AT&T Phone Account

165

1

0

0

DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

 • AT&T Internet Account

32

0

0

FREE HBO Trouble

I just upgraded my wireless package that includes free HBO. But when the system checks my wireless number it shoots back that "We're Sorry, but your number isn't eligible".

Questions

 • Account Features

33

1

0

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