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DigitalLife keypad volume

It seems that in the past week my DigitalLife Keypad volume for key presses or entry exit became very quiet. Now to try to reset the levels, neither the phone App or browser App have any setting for the keypad volumes anymore?   Can someone point me in the right direction to reset my volume

Questions

 • Troubleshoot

73

2

0

Cloud Camera Storage?

One of our catalytic converter was stolen at approximately 2 AM, in camera frame, but by the time we realized it at 1 PM, the online camera record was overwritten. Is there a longer record of camera video in the cloud to which we could refer? Thanks.

Questions

 • Learn

162

4

0

Digital Life Billing

Why am i being charged if my device de-activated as of October 1st? Yet i got a bill for Oct- Nov?

Questions

 • Learn

141

1

0

Can't secure your AT&T Digital Life security system? They can't help according to customer service.

Sure, there are plenty of negative customer service reviews around. But, this is one that I feel everyone should read. I have been an AT&T customer since they were Cingular Wireless. Yeah, that long. So, when I moved out of Mom and Dad’s and saw AT&T rolled out a home security package, I was thrille

Questions

 • Other

333

1

0

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Digital Life Mobile App notification suggestion

Hello, Will there ever be an option to receive a notification through the app itself like an icon badge? That way if I get a notication through the app like a camera detecting motion, it will take me directly to the clip instead of receiving a text, then opening the app separately and then taking an

Questions

 • Apps & Programs

338

0

0

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Not recieveing text notifications since last digital life update

Anyone else not recieveing text notifications since the last digital life update.  I contacted chat support and they reset my system but that didn't work and they told me to delete and recreate my program and ended the session before I could tell them that it didn't work neither.  I'm just curious i

Questions

 • Apps & Programs

467

1

0

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Issue Editing DL Programs

Hi All! Is anyone else having issues editing  Digital Life program times? I've been looking forward to the summer and the longer daylight times. I have the energy and door package with DL and as the sun is setting later and later I have been wanting to change my programs to later on times for the li

Questions

 • Apps & Programs

353

1

0

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Still no quality U-verse Service after 14 years

I am looking for an update on when high speed internet connectivity will be provided to my area (30038).  I am in a suburb of Atlanta (20 mins from midtown) and we have been living in our neighborhood for nearly 14 years.  I find it unbelievable that the fastest available service in my neighborhood

Questions

 • AT&T Fiber Installation

695

1

0

0

Digital Life Please Stop Chirping!

I just recently had a Digital Life system installed last week and wasn't the one at home while the technician installed it so do not know certain features and functionalities. When I got home that evening, the first thing I noticed was that there is a chirp anytime a door or window is opened that ha

Questions

 • Device Troubleshooting

4K

4

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is JOY *** a real person? - WORST CUSTOMER SERVICE EVER!!!

If Joy  is indeed from the Office of the President of AT&T, she truly doesn't care that she has deeply offended a customer.  I am thinking she is either the worst customer service employee in the universe, she won't fix my problem without talking to me or she wants to deny that I have sent my phone

Questions

 • Wireless Account

497

2

0

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Digital Life App feature suggestion

Hello, I'm suggesting to add a sleep or timer feature to devices using the app. For example; if my light switch is currently on but I don't want to turn it off until later, maybe add a feature under the action toggle to turn on or off and set the time by minutes or hours of the user discretion. Do y

Questions

 • Apps & Programs

311

0

0

0

HPAV won't pair, I don't have the pairing button on power for DLC-200C, need to get Z-wave devices off DL and onto new Z-wave network

I'm in a pickle. My HPAV won't pair with my controller and instructions describe a process that doesn't match my equipment (I have a Microsemi PD-9001GR which has no pairing button). I want to reuse my two smart plugs, Yale Smart Lock, and CT32 Thermostat with my new Z-wave network, but need to

Questions

 • Device Troubleshooting

193

10

0

advance setting on modem

How do I open the modem/router advance setting?

Questions

 • AT&T Fiber Account

52

0

0

Digital Life Bill Pay Options

The Billing App not allowing Customers to pay past due balance Online or Via APP, is NOT an acceptable billing practice. To force Customers to use the call center and pay a convenience fee or experience service interruption an incur a restoration fee is robbery. This aspect of the service is enough

Questions

 • Billing & Payments

3K

5

0

Smoke sensor

I need an additional Digital Like smoke sensor but when I call DL sales/support, it is not available to order anymore apparently. What can I do/where can I go to get one?  Do AT&T stores have them available?

Questions

 • Learn

70

3

0

How to connect my car?

How could I make it so that when my car hits my driveway that a program runs that would open the garage door, turn off the alarm, etc?  I have a tablet in my car with connectivty but I'm wondering if there could be some sort of sensor in my car that could trigger the event. Thoughts? Ryan

Questions

 • Other

697

2

0

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Digital Life Not Working With Chromium Browsers

This has been an issue forever, so I'm guessing it's never going to be fixed, but I'll ask anyway. Are there any plans to fix the Digital Life site so that it works right with ALL browsers? As is, when I login via Chrome or Edge, it just sits there spinning its wheels with "Connection Lost"

Questions

 • Apps & Programs

46

1

0

Moving Digital Life Service

How can I get this resolved?I was very excited about the options available with Digital Life, but the service has consistantly been very disappointing. When I signed up I was told that I could move my service once for free. After a lot of running around and giving consent to have a credit check done

Questions

 • Other

692

2

0

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Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

 • AT&T Internet Account

245

10

0

multiple login id's digital life

Can I access my digital life cameras through multiple login ID's or passwords? Or, Can I create a "view only" username and access for a second user to view cameras and my digital life account?

Questions

 • Learn

90

1

0

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