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Does Anyone Have a Digital Life Smoke Detector to Sell

Hi All, I recently got AT&T Digital Life when I purchased a new home. I am looking to add smoke detectors to my system but AT&T no longer sells them. I was informed that f I purchase them from a third party, AT&T will install and monitor them. I cannot find them anywhere.  If an

Questions

 • Other

28

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0

Just got AT&T digital life, horrible horrible service, DO NOT GET AT&T digital life

damaged my property, horrible installation, horrible customer service and immense lack of responsibility from AT&T agents, technician and supervisors.   I just got my digital life security system installed (01/16/2016). I got their highest package that they offer and even purchased additional equipm

Questions

 • Other

1.2K

10

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Need a compatible smoke detector to add to my system

I just had my Digital Life system activated (installed by a prior owner) but the installer was unable to provide a smoke detector (which is listed as possible on external marketing material/reviews and is a big part of me keeping the system).   How can I source a compatible smoke detector to make my

Questions

 • Troubleshoot

55

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Leasing House - Can my Digital Life account be transferred to the tenant's name and responsibility?

Leasing House - Can my Digital Life account be transferred to the tenant's name and responsibility?If so, what is the process?  Is there a charge?  Is new equipment required?

Questions

 • Other

487

1

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DL Camera Problem

Hello  My Camera or the app is no longer working. I am no longer able to get any program to run with the camera as a device.Once I  setup the program it stays paused and wont run. I also cant view the live feed from the mobile application or see any archive video. I contacted support and tried a num

Questions

 • Apps & Programs

300

1

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Digital Life Device/Activity Log- Account Security Concerns and Suggestion

Hi,We've had prolonged issues with hacking prior to, and continuing after, switching to ATT Uverse and Digital Life. Too much to go into, but please don't suggest two-step security or changing passwords, etc. etc. The simple stuff and much more complex "fixes," even successions of brand new devices,

Questions

 • Apps & Programs

776

0

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DIGITAL LIFE NOTIFICATIONS BROKEN?

Noticed that yesterday it was all quite on the Digital Life notifications, and with most people camera notifications sorta come in regularly. I logged in at home (pc) to check the programs and settings and all was ok and it was recording. The logical thing was to delete and create new programs and t

Questions

 • Apps & Programs

775

7

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Digital Life - outside camera not reliable enough. Field service no show for service appointment

We have Digital Life service for about three months. Our two outside cameras already mal-functioned twice. Both time requires a technician coming to our house to fix them. I think the service in general is not ready for prime time. Today I have a service schedule from 8-12. No one showed up. No call

Questions

 • Other

515

2

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Activity log on ATT Digital Life

I am trying to look at my activity log to create a time frame for something.  I want to see what time someone accessed my home while we were away.  However, when I click on activity log it goes back 34 pages.  I need to go back farther.  When I click on oldest activity and update, it goes back to ou

Questions

 • Apps & Programs

2.5K

3

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TSC and Google WiFi Points

Can the Bridge for the security system be hooked up into the Google Wifi Mesh Points: (http://www.bestbuy.com/site/google-google-wifi-ac1200-dual-band-whole-home-wi-fi-system-3-pack-white/5706130.p?skuId=5706130) because I am having a problem with my TSC, I log into my wifi network like normal on th

Questions

 • Device Troubleshooting

243

0

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Digital Life Video Recordings

Beginning in November 2021 when I view captured video recordings on the Digital Life App, they are automatically downloaded to my phone to a folder named DL. I did not create this folder nor do I want every recording I look at saved.   I used to have to select a recording and then export it if

Questions

 • Learn

201

6

0

Digital Life

My parents have had nothing but issues with their digital life system. Techs have been to their house TEN times to work on issues. What can be done to help my parents? They are seniors and are completely stressed out about the situation? Is there not ONE customer service person that can call them an

Questions

 • Other

1K

3

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Does the DLC100 connect to local ethernet and if so what ports need to be opened?

I will have Digital Life installed next week and I would like to add any needed firewall rules before the installer gets on-site.  Does the Cisco DLC100 need to be connected to the local network or does it communicate via celular service?  If it needs to be connected to local ethernet what ports nee

Questions

 • Device Troubleshooting

859

1

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Unauthorized Payments and Identity Theft

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

Questions

 • Wireless Account

21

1

0

DigitalLife keypad volume

It seems that in the past week my DigitalLife Keypad volume for key presses or entry exit became very quiet. Now to try to reset the levels, neither the phone App or browser App have any setting for the keypad volumes anymore?   Can someone point me in the right direction to reset my volume

Questions

 • Troubleshoot

71

2

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Poor service in Houston and the greater Houston area.

   I find it really sad that in the fourth-largest US city we have the service we do. I live in Katy, TX just 15 miles West of Houston and I work in West Houston the Westchase park area. I cannot even get calls to go through half the time at either location and data is even worse. I just s

Questions

 • Network Coverage

143

4

Master Login Accounts

How many master login accounts can you make? I have a roommate and we both want access to the app through our phones. anyone know how many accounts we can have and how to make a one for the roommmate?

Questions

 • Apps & Programs

972

3

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Number sync device unknown

There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini.  I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat

Questions

 • Account Features

33

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Digital Life Billing

Why am i being charged if my device de-activated as of October 1st? Yet i got a bill for Oct- Nov?

Questions

 • Learn

138

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0

Cloud Camera Storage?

One of our catalytic converter was stolen at approximately 2 AM, in camera frame, but by the time we realized it at 1 PM, the online camera record was overwritten. Is there a longer record of camera video in the cloud to which we could refer? Thanks.

Questions

 • Learn

159

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