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digital life keypad

I've replaced every battery in the system, we've done ping tests and your end says my end is 'good' however all I get from my keypad is 'failed connection'. I put recharging batteries in it but they don't seem to be recharging...so I'm guessing something is wrong in the box....since obviously from

Questions

 • Troubleshoot

71

2

0

Moving Into Home with Paid Off Digital Life Equipment

Hello, I'm moving into a home in which the previous owner is leaving behind their equipment that they have paid off. 1. What do I need to do to ensure the previous owner no longer has access to the cameras?2. What are my options for using the equipment? Do I have to have a subscription to even view

Questions

 • Learn

218

1

0

AT&T Failed Me

My house was burglarized on Friday night while my house was armed.  I've been a local customer of AT&T Digital Life for 3 years now since we purchased our home.  I came home on Friday night with my child and unarmed my house like I always do.  That's when I realized I have been robbed.  I grabbed my

Questions

 • Other

535

2

0

0

Moved to a new home, but can't get the service transition to the new address

I spent hours on hours in the store and on the phone trying to figure it out. Don't know what to do next.I was relocated with my work 1 year ago, and have a work ssn. For some reason my account can't be moved to a new address without charging me the penalty fees, and no one is authorized to wave thi

Questions

 • Other

216

0

0

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Inherited System - Changing the evening alarm setting

I inherited the digital life security system in the home that I purchased and I do not have an active account, but have been using it in a localized setting. However, the system keeps adjusting the time at which the evening alarm is set. When I first moved in, it was at about 10pm and the setting ti

Questions

 • Troubleshoot

164

1

0

rekeying the yale locks voids the warranty?

we installed several locks and now have too many keys!  given that is sort of the point, but WE do need to have a key to our house!  I was told if we re-keyed them we voided the warranty.....

Questions

 • Device Troubleshooting

466

0

0

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Closed

Excited for Digital Life!

We are having an Install done on Thursday. I have read some negative reviews but have also seen some great ones. I have decided to update with my experience on this thread.  Here is the first update: Went to ATT store about DL after not being very impressed with what ADT and some others were offerin

Questions

 • Other

527

3

0

0

Is ADT Buying Digital Life?

A representative from vivint.smarthome told me last weekend that ADT is buying Digital Life.Is this true?

Questions

 • Other

569

1

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Closed

Dual Zone Air Conditioner

Just this stuff installed and realized the dual zone AC won’t work. They said it would be two weeks before a technician can come out. The thermostats look like they are installed correctly. Anyone run into this and have a quick fix?

Questions

 • Device Troubleshooting

1.4K

13

0

Awesome service

I'm trying to find a good place to express my appreciation for the exceptional customer service I received today  I had a problem with the master code on my Yale Real Living deadbolt.  I called Yale first and had NO help at all  I called AT&T and got Lala (if I misspelled her name I'm sorry.) I'm no

Questions

 • Device Troubleshooting

294

1

0

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concern about Electric and magnetic fields (EMFs) of the house near At&T "white box"

My name is Yuka. We're trying to buy a house, and found a nice house in Orlando, FL. Behind the backyard of the house, there is a "while box" written AT&T on it. This community has AT&T for their phone and internet service, so I assume when some problems happen, AT&T shall check with th

Questions

 • AT&T Fiber Installation

201

2

0

At&T digital life lack of installation poor customer service

I had a digital life install scheduled for today, the technician came to my house without calling, he pulled in front of my house and sat in his van.  Once I noticed him I stepped outside and when to my car thinking that he may come to my door. Well I thought wrong, after waiting a few more minutes

Questions

 • Other

388

2

0

0

Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

 • Wireless Billing

25

2

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

66

4

Do NOT get Digital Life!!!

I signed up for the security system with a camera and was told my bill would be $49.98 per month.  The installers came and wanted to put the electronic door lock in.  I didn't want it but they covinced me saying nothing of an additional charge.  The bill came yesterday for $54.99 per month.  I calle

Questions

 • Device Troubleshooting

3.1K

13

0

0

Can't silence the beep on the Digital Life keypad

It seems that there is no way to silence the beep on the keypad when either alarming or disarming the system. I have it set to the lowest volume and it is still louder than the older keypad that was just replaced. As I get up in the morning an hour earlier than my wife to go to work, I need to disar

Questions

 • Device Troubleshooting

10K

50

0

Closed

How to cancel service

Where do I call to make sure the house I just sold has cancelled the service to it?

Questions

 • Learn

270

3

0

Moving Digital Life Services - What are your experiences?

As there are only a few threads reagrding moving, I am asking more.  I am looking to move my services.  My inital install went pretty smooth, a few hicups that DL CS took care of.  With less than 3 months left on my agreement, I am not sure if I should stay with DL, or look for a new provider with t

Questions

 • Other

419

2

0

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AT&T Fiber for Alaskans

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and let's get those lower 48 prices & services going, it's 2020 and digital streaming is the modern way of entertainment.

Questions

 • AT&T Fiber Installation

30

0

0

Digital Life and internet Provider

Is it going to matter who my ISP is?  Unfortunately, AT&T keeps raising our rates and capping our data, so we're switching ISPs, but we'd like to keep the Digital Life system.  Is that going to be possible?  How do I link my Digital life systems to the new system when I get it?

Questions

 • Device Troubleshooting

283

1

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