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AT&T Digital Life Energy Package

Hello all,Considering Digital Life appears to no longer have an appetite to support HomeKit; after 3 long years of waiting—I have decided to begin swapping out my Digital Life equipment for HomeKit compatible devices. My first undertaking will be replacing my thermostat. However, first—I have an i

Questions

 • Billing & Payments

61

1

0

Accepted Solution

Siren offline

My digital life siren keeps going offline. I did the troubleshooting of taking out the battery and reinstalling it. It went back online for about 16 hours then the next day went back offline for an hour and back on. What is causing this and what is the fix? I’ve read online that this can affect my a

Questions

 • Device Troubleshooting

212

1

0

0

Accepted Solution

i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

 • Wireless Billing

133

28

0

Closed

Creating Programs 101 - How do I connect activities?

Questions

 • Apps & Programs

1.1K

1

0

0

Select Lutron Caseta Wireless products now work with your Digital Life System

Lutron Caseta Wireless products will now work with your Digital Life system.  This includes plug-in lamp dimmers, in-wall dimmers, as well as motorized shades.  Using the Lutron Caseta Wireless Smart Bridge, you can connect these devices to your system and control them using your Digital Life app. 

Questions

 • Other

2.9K

13

0

0

We are working to resolve Digital Life app issues

Attention Digital Life Customers:   We are experiencing technical issues that could impact your ability to access to the Digital Life mobile app.    We appreciate your patience as we work to resolve the matter as quickly as possible.   If you cannot access your Digital Life mobile app, please use th

Questions

 • Apps & Programs

467

2

0

0

Your Solution Center is here!

Check out the new Solution Center to learn more about your Digital Life Home Security and Automation system and get help 24 hours a day 7 days a week.   Simply log in to your app and select Solution Center from the menu to Resolve Issues, Access Permit Info, Make Payments, Watch Educational Videos a

Questions

 • Apps & Programs

7.4K

20

0

0

New Digital Life App

Questions

 • Apps & Programs

810

6

0

0

Your App Your Way

Personalize your Digital Life app experience to best fit your lifestyle. Arrange the dashboard to have control of your favorite devices right at your fingertips and create programs that will do the work for you.   Check out these videos for some great ideas and tips to help get you started:    Digit

Questions

 • Learn

2.9K

0

0

0

Welcome to the Troubleshoot Page

Welcome to the Troubleshoot Page of the Digital Life Forum! As a Digital Life customer, you have exclusive access to Solution Center. Solution Center allows you to troubleshoot your Digital Life system without a call or chat. We recommend watching our Solution Center introduction and regularly visit

Questions

 • Troubleshoot

36.9K

34

Door Lock Issues

Solution Center can guide you through a few simple techniques to resolve many of the common issues you might experience with your Digital Life door lock.   Access the Solution Center from the Menu within the Digital Life web or mobile app.  Select My Devices  then pick the type of lock: touchscreen,

Questions

 • Troubleshoot

7.9K

2

0

0

You want control of your keypad sounds...You have it!

There have been many comments asking to control the chirp and arming/disarming sounds that come from the keypad. Its been a long process, but you now have it. NOTE: You will only see this new enhancement if your keypad looks like the one below.   ADJUSTING THE ARMING/DISARMING SOUNDS IS N

Questions

 • Apps & Programs

10.6K

23

0

Closed

Digital Life Forum Enhancements

In order to improve your experience, we are enhancing the Digital Life Forum. Until these enhancements are complete, some threads will be temporarily unavailable. Thank you!

Questions

 • Other

302

0

0

0

Door Lock unresponsive via Digital Life app - Resolution Soon

Our engineers are aware of an issue with the door lock being non-responsive through the Digital Life app. This issue is affecting many of our customers. The door lock is still fully operational manually. The resolution is being finalized then will be tested. An update is scheduled to occur by August

Questions

 • Device Troubleshooting

350

2

0

0

How to arm and disarm your Digital Life System

This video will teach you how to enter and exit your home without accidentally setting off your alarm. It also explains the difference between your PIN and Passcode.

Questions

 • Device Troubleshooting

2.1K

1

0

0

Simplify Your Life

Let Digital Life take some of the hassle out of your daily routine.   Check out this video for some great ideas and tips on how to use & create programs:   Automate Your Life

Questions

 • Learn

3.2K

0

0

0

How to create a program

Get the most out of your system by creating a program so you can live the Digital Life.   Step 1: Log into Digital Life from your app or browser   Step 2: Select Create New Program   Step 3: Select how you'd like to create your program Select your desired canned program type to create a notificatio

Questions

 • Apps & Programs

4.4K

3

0

0

Welcome to the Learn Page!

Welcome to the Learn Page of the Digital Life Forum! We have created a collection of YouTube videos to educate you and your family about your Digital Life system. We recommend you save our Digital Life YouTube Page and regularly visit this forum page as we spotlight new videos. Don’t forget to visit

Questions

 • Learn

4K

0

0

0

Closed

Creating Programs 101: How do I schedule a task?

Questions

 • Apps & Programs

975

1

0

0

Keeping Tabs (Creative Programs)

Your Digital Life system can take a photo or video every time someone comes in or out of your home.

Questions

 • Apps & Programs

1.3K

1

0

0

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