My voicemail messages are time stamped 2 hours too early. It never changed when I moved to Florida (eastern time) from Colorado (mountain time).  Can someone help?

We attempted to open a new cable tv account and was told that we had a remaining balance that was an past due charge account for $187. upon review none of the information could be verified other than my husbands name and security number. It appeared that someone opened an account in his name using h

I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t

I would like to combine two adjacent lots in Lago Vista, TX, and I need to get the AT&T Easement released. Will you send me the contact information for someone who can help me please?thank you

It seems that fiber internet will never be an option for me...I've been extremely patient but this is getting beyond ridiculous! In January, I was told by an AT&T representative that it would be available in March 2020. Yet, here we are in the middle of May and no one can tell me anything. I have "I

How is it that AT&T is the Only Carrier to have an iPhone that cannot be moved to another carrier? I was told by Apple that I can turn in my two iPhone 7plus phones and still need to pay $1000 to get the same exact 7 pluses that will work on Verizon. But had I bought them from Verizon, no problem us

I bought an 11 PRO MAX ，and there was something wrong with it. I added money to change a new one at Apple Service Center in China. The IMEL has changed, but SIM lock is still with it. I want to unlock it, but the sequence is prompted The IMEL is not ATT s, what should I do?

Hi everybody! My husband and I are closing on our new house next month and I’m looking for some information on getting WiFi installed! My parents built a new house in the same addition as we are and had their WiFi installed earlier this year. When they had theirs installed the AT&T man drilled a

I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.

My bgw210 is has connection but no internet, my smart manger tells me it is a gateway issue. What should I do?

Hello AT&T - How do I find details on the AT&T regeneration station easement on my property? How much does AT&T pay per year for the use of this space? Can we redirect these payments from the old owners to the new/current owner? Do we have an option to release the easement back to the owner? How do

How can I get a print out of all 2021 wireless phone statements? In the AT&T app I can view my statements but can not figure to print. I can’t locat a print tab. When I click the download I can view statement but can not print.

I'm getting calls on my cell phone from someone stating I can get discounts on my att and direct tv account. Of course I don't answer them. They are daily. Somtimes twice a day. It's the same voice. The numbers are different each time and they say to call back to that number. I'm not an att wirele

I have an old SIM card and I am trying to activate a cell phone line. The card has been inactive for some time. Can I use it or I should get a new one?

I called in to cancel my autopay on the 11th of December from my home in London... I spent 10 minutes on hold (with international fees) only to speak to a gentleman who apparently told me he ended the account, but didn't. The Money was taken out of my account again on the 21st... I called in to spea

I cancelled our phone plan we were not using. I was on hold for an hour and a half passed to three different representatives. I paid my bill in full, they were going to credit my account for a partial month and I cancelled the account. I asked the representative three times if it was taken care and

I need help unlocking my father's iPhone 6 Plus. I submitted an unlock request through the online portal on 6/13, and it was approved the same day. However, following the non-AT&T SIM card instructions does not complete the unlock. He receives the message that the SIM card is not supported, and he n

I qualify for $75 under acp tribal land i changed the plan and it deactivated my service

I know there is a service where we are able to get 30% for being a doctor or a nurse I just don’t know the link

I logged in yesterday to make a significant payment but today I am denied access. It is my hope to get back on track after a serious illness. I am a solo professional woman with an account and same number almost 20 years. I was offered a special promotion in 2021 to add lines and get free phones an