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I need extension Until Friday
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Phones, Tablets & Devices
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My router is not working I’ve done all the suggested troubleshooting and still doesn’t work. Also can not get ahold of any one on the phone spent hrs on the phone multiple times. I’ve been without internet for 3 weeks going on 4.
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AT&T Internet Account
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To whom it may concern, i am a brand new customer to AT&T, when I sign my agreement knowing that i will get 3 new iPhone 11pro for free because of the promotion during that time. Why am I get charge the $34 dollar for each phone for 30 months, I need explanation!! Am I being lied to from
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Wireless Billing
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Why am I being charged .20/min/text when I'm on a .10/min prepaid plan? How can I contact a live ATT rep?
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Wireless Billing
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I accidently/MISTAKENLY changed my AT&T EBB plan to a AT&T Plan I DID NOT WANT AND DO NOT NEED, and possibly canceled my ebb plan. please help. HOW CAN I CANCWL THIS TRASACTION AND MAKE SURE I DIDN'T LOSE MY EBB SERVICE PLAN??? THANK YOU ALL FOR YOUR TIME AND HAVE A GREAT DAY.
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Plans & Features
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I added a line to my account that already had two lines. With the new line, I used the promotion to pay only $5/month on my iphone XR and to get my activation fee waived. Neither of these promotions have been applied to my bill. I will not pay the activation fee nor pay over $5/month for this phone
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Wireless Billing
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an account was opened up under my SSN but not my name-I didn't authorize this account. I am now in collections for an account I didn't even open up. Please assist w closing this account and clearing my SSN from the collection agency thank you
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AT&T Internet Account
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I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.
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Wireless Billing
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So I got my iPhone 12 Pro Max via online order. Looked it over and noticed there’s a scratch on the back below the Apple symbol. I already started the port so my other phone isn’t active anymore. I’m pretty ocd with my devices and take extra care of them. I blow out the dust that builds up on the sc
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Apple
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I am unable to sign into my sbcglobal.net email. What do I need to do?
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AT&T Mail Login & Security
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I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc. We have only used wifi (and things like Line and Whatsapp). My bill includes international charges. I cannot get a hold of customer service, when we try chat (which I did 1
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Wireless Billing
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Is there a way to actually SEE what app is being used or SEE what someone has texted (to/from) on my account?
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Online Account Access
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How can the owner of an AT&T account place an installment plan on a phone that is owned outright?
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Apple
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When purchasing the new iPhone 14 Pro Max from AT&T today, the order entry screen asks if you are trading in a device. Then it asks which device and the condition. I answered all the questions and submitted my order. I never received a confirmation email and when I looked up my order number (I s
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Wireless Billing
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I always have problems with the AT&T app when accessing promotions available! Why have I not received email when I got the above saying I won?
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Community lounge
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My case was the autopayment date was yesterday but they have no money on my credit card that day so the Auto-charge fail. And right now I go to the prepaid account site want to let the system re-charge me again. It can not. Only I can do was pay the original plan which did not including the autopay
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Account & Usage
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Att get this (Edited per community guidelines) to stop! Every month I get multi text offering gifts. from different numbers.
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Data & Messaging Features, Internet Tethering
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I have a Motorola that I've been using for years and have had no problems with it, however it no longer charges and had been laying dead for a day or so. I've tried cleaning the port, using different cables and many other things, yet after repeated failures I decided to simply put the SD card in a b
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Android
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I went into at&t store in Morgantown mall WV, and was told I had to put on a mask I pleaded at first for the man to understand that I cant because of health issues. I went to even explain because of the cancer of have that couldn't, it was extremely embarrassing but to no avail he order me to le
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Wireless Account
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Received the new Cell Booster model SS2Fll and set it up right away, took about 20 min to finish its process of starting up. Had GPS lock, GPS unit is on window like it specifies. Now 20 min later there is NO LOCK for GPS. Now getting "Location Unknown" error in the 'cellbooster.att.com' login sc
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AT&T Cell Booster