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I am stuck in France and need access to my voicemails in the US

I have an AT&T prepaid monthly @$50 With the current situation I do not plan to head back to NYC before a while...I'm desperately trying to access my voicemails and have added the $35 International Add On.I have added the Add On, but my phone desperately says "No Service" or "Searching"--> have

Questions

 • Account & Usage

68

1

0

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Official Solution

How can I get copy Text messages

How can I get a copy of text messages on one of children's phones that is in my name?

Questions

 • Data & Messaging Features, Internet Tethering

49

3

0

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I can just put my old sim card in my new phone?

Buying a new phone, but wondering if I can just put my old sim card in my new phone and go from there

Questions

 • Other Phones & Devices

100

1

0

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Getting an old number back

Ok I'm Billy H (Edited as per community guidelines) im trying to get my old land line number that belongs to Cranford roofing back and port to my mobile device. The number is (Edited as per community guidelines). I had that number for over 40 years and I retired I closed it. My grandson has recently

Questions

 • AT&T Phone Account

262

1

0

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To get phone records from May June July and August of 2004

Is this possible?

Questions

 • Wireless Account

133

1

0

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Late fees...?

My bill is due on January 14th. I don't think I can make a payment this week but when I get paid next Tuesday, January 18th at 6:30PM central time I can pay the full bill. I was wondering how much the late fees would be and if my service would be suspended until then, because I don't have WiFi or a

Questions

 • Wireless Billing

161

2

0

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Official Solution

Received 2nd set of packing material AFTER shipping trade-in

I got a new iPhone through a promo (trade in a phone for $800 credit towards iPhone 12). The new phone arrived in a box that contained a prepaid shipping label sticker and a strip of packing tape. I have traded in phones before and thought it was odd that it did not come with protective packaging fo

Questions

 • Apple

170

4

0

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Paid my bill on the 9th. Tried to upgrade to another plan this morning, wouldn't take credit card and completely lost the original plan.

I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the

Questions

 • Plans & Features

37

3

0

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unwanted calls about my land line and direct tv

I'm getting calls on my cell phone from someone stating I can get discounts on my att and direct tv account. Of course I don't answer them. They are daily. Somtimes twice a day. It's the same voice. The numbers are different each time and they say to call back to that number. I'm not an att wirele

Questions

 • AT&T Phone Account

231

4

0

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can’t get help getting service on a new construction hone

I live in a new construction home but my address isn’t on yalls registry. My closing person said y’all are on of the providers

Questions

 • U-verse TV Equipment

60

0

0

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How can I confirm that WiFi calling is working?

Hello- I have all of my WiFi calling settings turned on as I have read to do so but can not confirm that it is working. I do not see “WiFi” calling next not the att logo as described. Poor service in my house and I need this option to work. Please help!

Questions

 • Network Coverage

110

1

0

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Cant unlock a phone as it was flagged for fraud.

Purchased a note 10+ from Samsung several years ago. Used the phone on my att account until very recently. I attempted to unlock the phone for a friend who wants to use it on a different network but it was flagged for fraud. The phone was paid in full when purchased and used on my att account(never

Questions

 • Wireless Account

28

1

0

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Unlock a device

It tell you to about shutting pdf tus iPhone thwn using the code them it data to put in a number is it the number that was previously on the device or my number that will be

Questions

 • Samsung

23

1

0

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suspension of my current prepaid number

Hi there, I am currently moving back to my home country and will not be in the States for quite a while. Since I don't have roaming function with my prepaid plan, I'd like to suspend this number until I go back to the States. Could you advise me how to do this? Is it possible for me to keep this nu

Questions

 • Account & Usage

33

7

0

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Is it unlimited text and talk to Puerto Rico on all pre-paid plans ?

Is it free on all the pre-paid plans to talk to friends and family in Puerto Rico ? I see that Canada and Mexico are pay per use on the first two pre-paid plans and is free on the " Unlimited Plan ", Is PR treated like part of USA and unlimited talk on all pre-paid plans ?  

Questions

 • Plans & Features

50

1

0

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Official Solution

IPad number as business phone.

Does anyone know of the pros and cons of using the Ipad line as a business phone number? Can it be redirected to my iPhone as a second line? I've been trying to get through to customer service for three days now with no luck. TIA

Questions

 • Apple

84

1

0

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I’m looking to unlock my galaxy S9 phone

Hello! I’m looking to unlock my galaxy S9. I am attempting to get of my moms plan as I am now financially stable enough to pay my own phone bill.I forgot about the network lock and already got a SIM card and can’t use it. She say the phone is paid off and it shouldn’t be an issue.

Questions

 • Samsung

116

1

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How can i unlock my 11pro max,Someone help me please

I bought an 11 PRO MAX ,and there was something wrong with it. I added money to change a new one at Apple Service Center in China. The IMEL has changed, but SIM lock is still with it. I want to unlock it, but the sequence is prompted The IMEL is not ATT s, what should I do?

Questions

 • Apple

202

4

0

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Can I suspend my wifi or turn it off until I am going to return to college?

Due to the COVID-19, my college shut down classes which prompted me to move back home for the time being. I was wondering if I could suspend my wifi or turn it off until I am going to return. Is this possible?

Questions

 • AT&T Internet Account

44

0

0

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Uverse to att tv

Can i change from uverse tv to new att tv receivers and remotes?

Questions

 • U-verse TV Account

141

1

0

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