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Need to upgrade android OS

I have a ZTE phone with Android 5.1 I need at least version 7 to Sync with my home PC Can I upgrade the Phone OS?

Questions

136

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0

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PREPAID TO POSTPAID

I would like to change from At&t prepaid to postpaid. I currently have the $65 unlimited prepaid plan with auto pay.  What do I need to do to change?

Questions

312

1

0

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Disconnection of Prepaid Account

I have not been using my prepaid SIM for the last 5 months, and my account has been disconnected. Can my account be reconnected, or is it too late for that?  

Questions

61

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Stingray Karaoke remove from bill

There is no easy way to cancel Stingray Karaoke on my account.  Please advise on how to do so.

Questions

249

3

0

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can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

Questions

189

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Text message logs

Hello- I made did not know that iCloud would save text messages and did not have text saved to the Cloud in settings. I have all the texts for the last year in the phone but because of a legal issue I need to have some them printed out. I can access all texts information (time/date) in my logs in my

Questions

9.5K

6

0

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Haven’t had cell service for two days

My family hasn’t had cell service for two days. We can’t call AT&T’s customer service to see what is going on, because we have zero bars. Their website claims that there aren’t any outages the area.  But I have talked to multiple customers and they have been without service as well. Not su

Questions

135

1

0

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convenience fee

why was I charge a convenience fee when making an early payment on my account?

Questions

316

3

0

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What is the difference in Protech for 4Fee and Protect Advantage Insurance for 4 Premium

These are on my bill and an extra $40 for both of these services

Questions

3.6K

4

0

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I cannot connect TV to the internet

I have a samsung smart TV, and I cannot connect it to my at&t router NVG589. I have tried all suggestions in the manual

Questions

190

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Closed

Keep Americans Connected Pledge

My service was disconnected and I was told that AT&T has signed a do not cancel service due to the pledge that they signed to not cancel services due to the Coronavirus. When will my service be reconnected? This pledge is active for the next 60 days. I will make a payment on my bill in 2 weeks.

Questions

161

2

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Can I receive service at my new address without having to pay for the 'rental' on a new one?

I am looking to sign-up for Fiber Internet. I already have an ATT uVerse modem which I paid ATT ($150 approx.) for when I discontinued my service at my old address. This was because I was out of the country for a number of months early this year and no means of returning the unit at that time. Can I

Questions

97

2

0

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New home construction

Looking for information and contacts to coordinate new home construction services.

Questions

324

7

0

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Closed

Equiptment Destroyed in a House Fire

On November 14, 2019 we had a major house fire that destroyed the entire contents, including the AT&T 2-Wire Uverse modem. When I notified AT&T of the fire, the customer service representative said since the modem was destroyed, I did not have to return the modem. We didn't notice at first, but onl

Questions

272

2

0

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View bill online

I can not view my wireless bill online when I login and this has been going on now for months.

Questions

5.4K

7

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Broadband light is blinking green and I cant connect to internet service

Broadband light blinking green can’t connect to internet

Questions

122

1

0

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30$ for a sim card in store

Hi,I just bought a 35$ prepaid mobile plan in a store, they charged me 30$ for the sim card I had to buy with it. Isn't that a rip off? I see now it should cost 5$?

Questions

158

2

0

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Safari not letting me sign in to Currently, keeps showing logout successful

In Safari on an iMac. I signed out to change accounts for email. Now I cannot get to a sign in screen. It just keeps cycling in the URL window to sign in then logout successful with nothing on the screen. I could sign in with Google. It may be a Safari problem. I have restarted computer and rebooted

Questions

429

1

0

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Can I use my own Modem and Wifi router with the new fiber connection?

Coming from Xfinity Cox cable internet and New to ATT and Fiber connection. Can I use my own device? If yes, where can I buy it and will ATT help me set it up? I want to avoid paying the device monthly fee which is what I avoided with xfinity as well.

Questions

452

6

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Have to transfer service, but there's no option to schedule a move with shelter-in-place

Hi there! I'm moving soon (April 16), and I need to transfer the internet service to my new home so I can work from home. It seems like I can't schedule a technician to set up internet (the call center that schedules is closed, and I also called my local ATT and they said their technicians aren't w

Questions

76

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