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Crap cell signal, no landline, no internet available. Now what?!

I inherited my parents home, which 10 + years ago had both a land line AND DSL Internet. My mother dropped both (she did not use a personal computer enough to justify paying for the internet, and her cellphone carrier was Verizon and just used that for all calls). Today I called to get a landline in

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105

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How do I get an AT&T Junction Box installed?

Help. Moving to a new home in 3 weeks.  I have been told ATT is not in range of the house despite half the street has ATT.  I was told a junction box has to be installed.  Who installs this? Help!  My kids are virtual for school and I need internet service.

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403

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Outdoor cable burial

AT&T installed new cables to me & my neighbor about 4 weeks ago, both cables left above ground.At some point since then my neighbour’s cable was buried,mine was not despite the fact they are a few feet apart. MyAtt&t website really does not offer any way to address this kind of issue.

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68

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Need power cord for Big Att uverse power broadband internet Service

2wire gateway 3800HGV-B is the piece of equipment i need a cord that plugs into the electric outlet

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82

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Currently limited to only DSL at my residence. Can i request new cable/service be installed?

I want to know if there's a way to request upgraded service at my address. AT&T only seems to have standard phone lines run to my home. DSL just is not cutting it for 2 parents working from home, and a daughter also in and out of zoom meetings for school. I've seen examples of people requesting

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415

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Stingray Karaoke remove from bill

There is no easy way to cancel Stingray Karaoke on my account.  Please advise on how to do so.

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276

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I would like to make ATT prepaid temporary suspending

Hello, I would like to schedule a temporary suspension to hold my current phone number as I'll have international travel for more than 10 months. Any solutions for this? I go to the ATT local store they told me to call 611 customer service. But no representative response from 611. Anyone can help

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116

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International add on not working

Hi, I am in France and bought an international but have no service. Is there a reason? What should I do? thank you, Elodie

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367

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25 cents minute plan

My plan now is the25 dollars pre-paid plan (pre-paid a whole year 300 dollars). Could I change the plan to 25 cents minute plan? because I have paid 300 dollars for a year's plan, and I use it only a month. if I change it to 25 cents minute plan, will you return the 275 dollars to my account balance

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170

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MISTAKENLY SELECTED A PLAN THAT CANCELED MY EBB PLAN.

I accidently/MISTAKENLY changed my AT&T EBB plan to a AT&T Plan I DID NOT WANT AND DO NOT NEED, and possibly canceled my ebb plan. please help. HOW CAN I CANCWL THIS TRASACTION AND MAKE SURE I DIDN'T LOSE MY EBB SERVICE PLAN??? THANK YOU ALL FOR YOUR TIME AND HAVE A GREAT DAY.

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371

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unable to buy selected prepaid plan

I’m on an unlocked phone and have the $30/month prepaid plan. Why am I not allowed to change to the 3-month/8gb plan for $99? I get only 2 other plan options I can choose to change to when I am in my account profile. Also, unable to complete a new plan purchase if I select from the website and place

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204

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Is it unlimited text and talk to Puerto Rico on all pre-paid plans ?

Is it free on all the pre-paid plans to talk to friends and family in Puerto Rico ? I see that Canada and Mexico are pay per use on the first two pre-paid plans and is free on the " Unlimited Plan ", Is PR treated like part of USA and unlimited talk on all pre-paid plans ?  

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87

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Roaming on my prepaid plan

I cannot seem to enable roaming for my prepaid plan. My phone is effectively out of commission. I cannot even receive text messages from my banks, etc. Is it possible to activate roaming with a prepaid plan?  

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123

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International prepaid plan

I am in Panamá and am unable to connect to any towers or use my phone! I have purchased the international plan. Can someone please help me

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154

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Paid my bill on the 9th. Tried to upgrade to another plan this morning, wouldn't take credit card and completely lost the original plan.

I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the

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199

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About Discount

When I joined at&t in September, I was told by the clerk at the store that I could be given a discount of 15$ if I paid in advance, but I have not been given any discount yet. Until now, I have paid 30$ every month. I set up credit card prepayments but didn't get the deals I was promised.

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64

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How to us phone in Europe with my pre-paid plan

I have AT&T pre-paid plan. I will be traveling to Frankfurt, Brussels and Amsterdam. What do I need to to do for my phone to work in these cities?

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63

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Prepaid acp account deactivated

I qualify for $75 under acp tribal land i changed the plan and it deactivated my service

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156

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Uverse to att tv

Can i change from uverse tv to new att tv receivers and remotes?

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186

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How do you cancel tv and internet service?

How do you cancel tv and internet service ?

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131

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