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Outdoor cable burial

AT&T installed new cables to me & my neighbor about 4 weeks ago, both cables left above ground.At some point since then my neighbour’s cable was buried,mine was not despite the fact they are a few feet apart. MyAtt&t website really does not offer any way to address this kind of issue.

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62

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I need to order a new VIP 2250. The one I have is burning up and shutting off.

Can someone call me about my VIP 2250. It runs my three tv's and it is about to burn up. It shuts off and gets really hot. I need someone to call me. I have had nothing but problems since I moved in. The set up was awful and now my phone will not take messages. I need updated equipment and new remot

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53

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How to get Account number for my ATT prepaid

How to get account information for my att prepaid account? Unable to reach customer service with the given number. Trying it for more than a months.

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163

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Wi Fi Calling on my iPhone 11

I have an unlocked iPhone 11 (not purchased from AT&T) with an AT&T sim card (prepay plan). Can I activate wifi calling or does the phone have to be a true AT&T branded phone? Kind of an elementary question but the international calling plans all mention the countries you can call fro

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161

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Phone promotion question

Is the mobile share value 30gb with rollover data (with unlimited talk and text) an eligible installment plan and unlimited plan for the Apple iPhone 12 mini promotion?

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52

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can’t get help getting service on a new construction hone

I live in a new construction home but my address isn’t on yalls registry. My closing person said y’all are on of the providers

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78

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Is there a monthly fee for $2 daily plan?

Regarding the $2 daily prepaid plan,is there a monthly fee?is it necessary to pay $2 the day when the phone only receives texts instead of sending texts?If there is a period of in-activities, say, the phone does not make calls for 12 months, will the phone number be deactivated?I try to contact CSR,

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731

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I need an extension

I was really doing great well I haven't worked In over one month due to covid19 my job payed is off so that means I'm not going to be able to pay my bill on time I just need 3 week extension

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78

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prepaid account access

Good day! I have prepaid account and I am abroad now. I don't get text messages, I cannot sign in, my password doesn't work, I haven't access to my bank (don't get confirmation codes), and I cannot pay any bills. I am in isolation. How can i ask att&t change my plan for getting messages? Their p

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87

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How can I unregister from Prepaid AT&T in Spain?

I have AT&T prepaid plan and I had to travel back to Spain because of the situation we are leaving right now (I am Spanish btw). So the issue is that I am not getting back to the US till August and I wanted to deregister from AT&T and I don't know how to do it online. I can't call from Spain

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68

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Is HBO MAX on Roku Ultra?

I love the invitations for HBO MAX, problem is I have ROKU Ultra and don't believe you support the most popular device. Thanks - Mike

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105

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Why don't I see see 5G listed under Cellular voice. and data options?

Why do I not see 5G listed under Cellular voice. and data options?

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134

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Closed

How do I get an app I didn't subscribe to off my account?

So i got a text message saying i subscribed to an app. An 89.99 $ app. No way can i afford that i don't even know how it got subscribed. So im trying to cancel it and it keeps saying error, so how do i get this thing off my phone and not be accounted for something i didn't subscribed to? Thank you f

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942

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Text Message Problem

Hello, I can't receive text messages in China. How can I fix this?

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86

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How do I block constant problem messages?

I am receiving messages at all hours wanting me to purchase a new phone, how do I block a message

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99

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I can't figure out home to add a discount to my existing account.

My new employer said If I have At&t then I get a 10% discount off my bill but I can't find out how, or where I type in my employer info to claim.

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104

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Closed

Was this data deactivation intentional?

In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha

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49

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Will I be able to get a refund on my PREPAID payments?

I accidentally paid the phone bill three times. Will I be able to get a refund?

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58

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Unlimited means nothing.

Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm

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203

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New AT&T BL102-4 DECT 6.0 4-Handset Cordless Phone for Home

I just bought a new AT&T BL102-4 DECT 6.0 4-Handset Cordless Phone for Home to replace my old AT&T CL82353 model. My question is whether there's a way to automate the transfer of my existing contact directory to the new phone.

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