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AT&T installed new cables to me & my neighbor about 4 weeks ago, both cables left above ground.At some point since then my neighbour’s cable was buried,mine was not despite the fact they are a few feet apart. MyAtt&t website really does not offer any way to address this kind of issue.
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AT&T Internet Equipment
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Can someone call me about my VIP 2250. It runs my three tv's and it is about to burn up. It shuts off and gets really hot. I need someone to call me. I have had nothing but problems since I moved in. The set up was awful and now my phone will not take messages. I need updated equipment and new remot
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AT&T Internet Equipment
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How to get account information for my att prepaid account? Unable to reach customer service with the given number. Trying it for more than a months.
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Account & Usage
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I have an unlocked iPhone 11 (not purchased from AT&T) with an AT&T sim card (prepay plan). Can I activate wifi calling or does the phone have to be a true AT&T branded phone? Kind of an elementary question but the international calling plans all mention the countries you can call fro
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Apple
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Is the mobile share value 30gb with rollover data (with unlimited talk and text) an eligible installment plan and unlimited plan for the Apple iPhone 12 mini promotion?
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Account Features
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I live in a new construction home but my address isn’t on yalls registry. My closing person said y’all are on of the providers
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U-verse TV Equipment
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Regarding the $2 daily prepaid plan,is there a monthly fee?is it necessary to pay $2 the day when the phone only receives texts instead of sending texts?If there is a period of in-activities, say, the phone does not make calls for 12 months, will the phone number be deactivated?I try to contact CSR,
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Plans & Features
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I was really doing great well I haven't worked In over one month due to covid19 my job payed is off so that means I'm not going to be able to pay my bill on time I just need 3 week extension
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More AT&T PREPAID Discussions
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Good day! I have prepaid account and I am abroad now. I don't get text messages, I cannot sign in, my password doesn't work, I haven't access to my bank (don't get confirmation codes), and I cannot pay any bills. I am in isolation. How can i ask att&t change my plan for getting messages? Their p
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Account & Usage
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I have AT&T prepaid plan and I had to travel back to Spain because of the situation we are leaving right now (I am Spanish btw). So the issue is that I am not getting back to the US till August and I wanted to deregister from AT&T and I don't know how to do it online. I can't call from Spain
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More AT&T PREPAID Discussions
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I love the invitations for HBO MAX, problem is I have ROKU Ultra and don't believe you support the most popular device. Thanks - Mike
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Watching HBO Max
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Why do I not see 5G listed under Cellular voice. and data options?
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Network Coverage
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Closed
So i got a text message saying i subscribed to an app. An 89.99 $ app. No way can i afford that i don't even know how it got subscribed. So im trying to cancel it and it keeps saying error, so how do i get this thing off my phone and not be accounted for something i didn't subscribed to? Thank you f
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Wireless Billing
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Hello, I can't receive text messages in China. How can I fix this?
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Data & Messaging Features, Internet Tethering
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I am receiving messages at all hours wanting me to purchase a new phone, how do I block a message
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Android
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My new employer said If I have At&t then I get a 10% discount off my bill but I can't find out how, or where I type in my employer info to claim.
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Account & Usage
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Closed
In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha
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Wireless Account
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I accidentally paid the phone bill three times. Will I be able to get a refund?
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More AT&T PREPAID Discussions
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Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm
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Wireless Account
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I just bought a new AT&T BL102-4 DECT 6.0 4-Handset Cordless Phone for Home to replace my old AT&T CL82353 model. My question is whether there's a way to automate the transfer of my existing contact directory to the new phone.
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Landline Phone Features