I guess today was the day ATT decided to deactivate sim cards in the blackberry key2, a 4g device. Thanks for the notice, as I'm currently in the hospital without cell service.  I spoke with an att agent that told me a new sim card would solve the problem, and that I'd receive said sim card

Since the pandemic started, I have been working from home full time, using a mobile WiFi hotspot as my only internet. No wired connections (phone line or cable) are available to the six homes on my immediate street and the other areas close to us.  Satellite is not a viable option for constant

I had to leave the country abruptly due to the covid pandemic, and now have been trying to access my wireless account through the AT&T website and app, but without success. I don't have network coverage, and everytime I try to login on MyAT&T, an automated message pops up saying that AT&T will try t

I was given a new Samsung Galaxy Watch (R805U/R815U) that was ordered directly from Samsung. How do I obtain the QR code for activation on my AT&T postpaid account?  Much thanks.

I accidentally paid the phone bill three times. Will I be able to get a refund?

We attempted to open a new cable tv account and was told that we had a remaining balance that was an past due charge account for $187. upon review none of the information could be verified other than my husbands name and security number. It appeared that someone opened an account in his name using h

My new construction home is nearly finished but I cannot find internet service. There are 3 very large AT&T underground cable boxes on the street behind me.  My address is not in the database so no one will help me.

I have asked for my daughters SE to be unlocked so I can add her to our account. Phone has never been activated on any plan or prepay bought phone at WalMart she has just used it for wifi. Att denied my request, said had to have service with them 6months before they can unlock it!! I paid for the ph

Why is it required to have a technician visit scheduled for what would ultimately amount to providing me with a list of numbers to use for the static IP block I've ordered? It doesn't make a whole lot of sense and the two customer service representatives I've spoken to didn't understand my question

I have a Moto G30 XT2129-2 from India. I took a new AT&T sim in Vestal and only got a 3G (H) network everywhere. My phone is a 4G and wifi call enabled device, but even with this I'm unable to use these features with AT&T. Kindly support

I currently live as a missionary in Guatemala but grew up in the US and have many friends and family there. My cousin in the US gave his brother here in Guatemala an old Pantech P8000 which is a 3G (not 4G) phone. It was a used phone when he bought it but it still works....But not in the US anymore

Incoming emails on my desktop from businesses are encrypted and I cannot read content. I do not have this problem reading them on my i phone.  What settings do I need to change on my desktop to get around this.

this is shirley [EDITED] i am doing for danny [EDITED] he had a death in his famliy and he needs time to pay the internet bill he gets paid sept 28 2021 so he needs his internet to play his games like pogo  i check emails for him so can extend the payment till then thank you  [EDITED per

It's a Business Phone feature, but there's no Business Phone forum. So I'll spam ones most likely to know. Is the feature AT&T Business Attendant still a thing?  Website is a loop of link to link to link back to beginning.  Phone customer service is music, then transfer, then m

On November 14, 2019 we had a major house fire that destroyed the entire contents, including the AT&T 2-Wire Uverse modem. When I notified AT&T of the fire, the customer service representative said since the modem was destroyed, I did not have to return the modem. We didn't notice at first, but onl

I am one week into a year prepay account with a port-in number. What happens to the balance if I port-out the number?  I want to apply the balance to a new prepay line.

I apologize . I bought a phone in Ukraine, and it turned out to be tied to a mobile operator US AT&T Locked Activation Policy, can you help find out which operator

​I have a suspicion that an ex has hired someone Ito hack my home network and devices due to some kind of zero day, back door or no click malware. How can I protect my home network and devices from these attacks? Can I upgrade to a better network monitoring service?​

Have the samsung gallaxy zfold4 and it will not allow me to delete or uninstall nothing and active armor doesnt work properly

About a year ago you said you would take care of this. Someone Named Milagros Baez has a bill sent to my house.  The account number on the bill is (Edited to remove personal information).  When I do an internet search it shows her address as 3212 NOT 3112 which is mine.  Stop sending