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Set up Voicemail, Change Tones, Add Contacts & More
Learn How To Set Up Your Device If you're wondering how to use your new device or need help setting it up, we have you covered. You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!
Questions
• Device Features
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Broadband light is blinking green and I cant connect to internet service
Broadband light blinking green can’t connect to internet
Questions
• AT&T Internet Equipment
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Hot potato here. How can I make updates when "Account Security" comes up blank and the phone no on file is obsolete?
I spoke to 4 different AT&T techs via phone and have looked up what to do if the account security link comes up blank, and there is not a satisfactory answer I can find online. I need to update the info without running into the need for code sent to an obsolete phone number. I can't for the
Questions
• AT&T Internet Security
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Data Use During Covid
I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing
Questions
• Data & Messaging Features, Internet Tethering
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Payment arrangement modification
i was promised a modification on a payment arrangements now they are saying they cant do it
Questions
• Wireless Billing
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Who to contact for service quote for connection to closest remote
I'm looking for information on who to contact for potential service to a property. It is not currently listed as an eligible address, but I hear ATT is the closest connection. I'd like to see where the closest remote is and how much running the line would cost. The property is in Roane County TN of
Questions
• AT&T Internet Installation
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Communicating with a human is impossible on the overseas ATT&T service number: 408 962 1025
I'd like to know if I can freeze my account, so I don't lose my number, since I will be abroad for one or 2 months and won't use it while abroad, but would like to have it when back in the US. Thanks !
Questions
• Account & Usage
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I can't figure out home to add a discount to my existing account.
My new employer said If I have At&t then I get a 10% discount off my bill but I can't find out how, or where I type in my employer info to claim.
Questions
• Account & Usage
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Why are my speeds slow after going from 100 internet to 300 internet?
Went from 100 internet to 300. Just as slow, if not slower sometimes, than the 100. I’ve reset everything. Any advise?
Questions
• AT&T Internet Account
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I am in need of a bill extension due to covid 19
Lack of work just getting back
Questions
• AT&T Internet Account
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How can I suspend my account for 4 months?
i would need to suspend my account as I need to go back to my home country due to Corona virus. I would not be able to use the account for at least 4 months. The link att.com/suspend does not work. I tried to log in, but it directs me to my prepaid account main page. Help me with this issue!
Questions
• Account & Usage
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Need to upgrade android OS
I have a ZTE phone with Android 5.1 I need at least version 7 to Sync with my home PC Can I upgrade the Phone OS?
Questions
• Android
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I need Call Records
How can I get a copy of my recent call records?
Questions
• Wireless Account
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Can’t login online to suspend payments
I have had to return back to Australia due to my college closing from COVID-19 so want to suspend my autopay but I can’t login from outside the US. I have tried calling 611 but only got a robot which said to login online which doesn’t work. Is there another way in which I can stop my prepaid payment
Questions
• Wireless Billing
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Installment placed on a currently owned phone.
How can the owner of an AT&T account place an installment plan on a phone that is owned outright?
Questions
• Apple
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All circuits are busy
Hello! I started receiving an "All circuits are busy" error message a few days ago. I work for a medical office so it is a business line and the error message pops up for every number I attempt to call. I starts around 11a eastern time and lasts throughout the rest of the work day and i
Questions
• AT&T Phone Account
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Possible ATT cable lying above ground
Possible exposed ATT cable where a River Birch needs to be removed, lying between two branches of it. The arborist stated that whatever cable it is will be destroyed in grinding the stump down.
Questions
• AT&T Fiber Equipment
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When will AT&T internet be available for Lee County, GA?
I moved to a rural area but I had done my research via my relator. I was told AT&T internet was available. Now I am told it is not and that they are upgrading to provide better service. That was 2 years ago. I am simply looking for a straight answer of when, if ever will I receive some kind of s
Questions
• AT&T Internet Plans
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Where are my installment credits?
To whom it may concern, i am a brand new customer to AT&T, when I sign my agreement knowing that i will get 3 new iPhone 11pro for free because of the promotion during that time. Why am I get charge the $34 dollar for each phone for 30 months, I need explanation!! Am I being lied to from
Questions
• Wireless Billing
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Closed
Was this data deactivation intentional?
In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha
Questions
• Wireless Account