Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (34.6K)

Relevance

Accepted Solution

Official Solution

Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

486

3

0

Accepted Solution

Official Solution

Unlimited means nothing.

Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm

Questions

 • Wireless Account

188

3

Accepted Solution

Official Solution

Overhead line sagging from Cable

A large feeder cable that is line wrapped to a support cable is failing and hanging in traffic. It needs immediate attention. BIG Hollow Road, south of Festus Missouri.

Questions

 • AT&T Phone Installation

458

1

0

Accepted Solution

Official Solution

How would I install the iq router to eliminate bufferbloat?

I have bufferbloat and I will be buying a iq router to lower it by a lot since my current bgw210 is not doing well with it and I tried everything and I was wondering how would I install the iq router should I leave my other one in or what ? I

Questions

 • AT&T Internet Features

62

1

0

Accepted Solution

Official Solution

Ameritech account for my e mail

its been 3-4 years since I can not do the settings for my e mail account . I receive this message " The settings of ameritech account are inactuale

Questions

 • AT&T Internet Security

64

5

0

Accepted Solution

Official Solution

How to access billing account for U-Verse Internet and TV?

I have two AT&T accounts: (1) Wireless and (2) U-Verse internet and TV.  When I try to view my U-Verse bill the wireless account opens and I cannot access the U-Verse account.  I cannot see any place to enter my U-Verse account number.

Questions

 • AT&T Internet Account

53

3

0

Accepted Solution

Official Solution

Hot potato here. How can I make updates when "Account Security" comes up blank and the phone no on file is obsolete?

I spoke to 4 different AT&T techs via phone and have looked up what to do if the account security link comes up blank, and there is not a satisfactory answer I can find online. I need to update the info without running into the need for code sent to an obsolete phone number. I can't for the

Questions

 • AT&T Internet Security

52

4

0

Accepted Solution

Official Solution

How do I block constant problem messages?

I am receiving messages at all hours wanting me to purchase a new phone, how do I block a message

Questions

 • Android

87

1

0

Accepted Solution

Official Solution

Lost my SIM card during visitation

Hello there, I visited my parents in Indonesia and happened to lost my prepaid sim card. Could you please help me regain the access or possibly send a replacement?

Questions

 • Account & Usage

261

2

0

Accepted Solution

Official Solution

I want to connect my own router and modem in place of Gateway. Help?

I have the horrendous ARRIS Gateway and my internet connection is garbage. I've rebooted, done channel scans etc to speed up my connection. I'm fed up. I have a router and modem that I purchased from Best Buy when I still used Spectrum that I would like to use again. I know Spectrum is a different c

Questions

 • AT&T Internet Equipment

86

1

0

Accepted Solution

Official Solution

I was told AT&T was not turning off prepaid service

I was told by a representative that At&T was not going to suspend services for anyone including pre paid. It is sad that the largest provider of cell service and its rep are full of S@&T when U.S Cellular and t mobile and boost all care about people but AT&T dont. #timetoswitch

Questions

 • Wireless Billing

307

1

0

Accepted Solution

Official Solution

How can i unlock my 11pro max,Someone help me please

I bought an 11 PRO MAX ,and there was something wrong with it. I added money to change a new one at Apple Service Center in China. The IMEL has changed, but SIM lock is still with it. I want to unlock it, but the sequence is prompted The IMEL is not ATT s, what should I do?

Questions

 • Apple

207

4

0

Accepted Solution

Official Solution

Installment placed on a currently owned phone.

How can the owner of an AT&T account place an installment plan on a phone that is owned outright?

Questions

 • Apple

36

3

0

Accepted Solution

Official Solution

I need to order a new VIP 2250. The one I have is burning up and shutting off.

Can someone call me about my VIP 2250. It runs my three tv's and it is about to burn up. It shuts off and gets really hot. I need someone to call me. I have had nothing but problems since I moved in. The set up was awful and now my phone will not take messages. I need updated equipment and new remot

Questions

 • AT&T Internet Equipment

45

2

0

Accepted Solution

Official Solution

Wireless internet for my family during this covid pandemic

Why is it that people here in WV can't get all access thats not fair we have lost jobs and our children need internet for school and I'm a mother of 6 and only can get the 75$ unlimited plan which I end up paying 10$ for 5 gbs last 2 weeks of month bout everyday this os so ridiculous I can not get i

Questions

 • AT&T Internet Plans

128

4

0

Accepted Solution

Official Solution

Business cell to a prepaid phone plan?

Can I use my AT&T older business cell phone (Note 9) and switch it to a prepaid phone plan?

Questions

 • Plans & Features

38

1

0

Accepted Solution

Official Solution

PREPAID TO POSTPAID

I would like to change from At&t prepaid to postpaid. I currently have the $65 unlimited prepaid plan with auto pay.  What do I need to do to change?

Questions

 • Wireless Account

284

1

0

Accepted Solution

Official Solution

Need a supervisor to fix problem with activation

I upgraded 4 phones over the phone, was told they should be sent out in about a week. Get update telling me my line wouldn’t have new phone sent for 6weeks, which I can’t wait that long as my current phone is broken. I called in to change my selection to something available now, but was reassured th

Questions

 • Phone & Device Upgrades

102

2

0

Accepted Solution

Official Solution

High Mobile Data Usage

I've been nearing my data limit for the month (4GB) over the last 3-4 days. AT&T sends me a text every morning that I am anywhere from 500-800MB of usage closer to, and then beyond, my limit. Both my phone data usage menu and AT&T's data usage logs do not show anything more than 200MB of dat

Questions

 • Wireless Billing

29

1

0

Accepted Solution

Official Solution

I'm not getting my voice mail until 2 or 3 days later

I am not getting my voice mail on the call date. The dial tone that alerts me to a voice mail (jerky dial tone) is not alerting me. I am getting my voice mails 2 or 3 days later.

Questions

 • AT&T Phone Features

87

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.