Can one now swap phones without requiring a new SIM with COVID-19 issue and stores closing. Previous policy required a new SIM.

Hello everyone.  Does anyone know what smart phones on AT&T's network have the ability to shut off cellular data?  I know the Apple iPhone has this ability.

I just received in the mail my new w580i to replace my 4 year old one. The issue is I bought an unlocked (non-att) one. I can make phone calls and send plain texts just fine, but I cannot access the Internet or send SMS picture messages without setting it up further. Does anyone know how to go about

I just bought a renewed phone from amazon claiming to be unlocked but turns out the phone is not unlocked and under a installment plan can anyone help?

My phone is unlocked from AT&T and now used outside USA How can i update my phone because It says software version is up to date but its clearly not.

I just got a Samsung Infuse two weeks ago and switched over to ATT from another carrier.  This is also my first android phone so please be patient when I asked dumb questions.  Thanks ahead of time for that... I have searched all over the ATT sites and can't seem to find where in the world I go to r

I recently updated the os on my Sony Ion to ICS.  After the update it was glitchy.  It used up the battery very quickly, and ran much slower.  But it did still work.  I could send and receive calls and texts.  Well, for two days I could.  Then the phone shut and would not charge from the wall charge

Hello Samsung Users!   As of 8/26/2016, Android Marshmallow has been released for the Samsung Galaxy S5!   Thank you to the community over on this thread; we couldn't have done it without you!   Check out att.com/softwareupdates or keep reading for more details.

I was noticing that my wifi fades in and out on my iphone4S while I'm at home. I tried to reset my network information and now it won't let me connect to my network at all. I know I'm entering the right password. How can I get connected now?

Recently my iphone 4 headphones stopped playing out of left side. Erased my personal data and headed to the genius bar. They cleaned out the jack and it worked fine on youtube as a test. Came home and restored the phone and left side dead again. Plays fine with blutooth headset but not wired headset

I currently have an LG CU515, my wife has an LG C1500.  I have upgraded her line to an iPhone, but want to keep that for myself and give her my old LG.  I haven't received the iPhone yet.  What do I need to do to end up with the iPhone as my line and the LG CU515 as hers?

I have two iPhones on a family plan, a 4s and a 3GS. Two questions: 1) Can I swap their SIMS, and if I do will the iPhones swap phone numbers? 2) Will their AT&T contracts, which have different expiration dates, move with the SIMs or stay with the physical phones? Any info, many thanks.

I believe your site tells me that I am covered for unlimited talk and text for my iPhone as well as my wife's and our 2 daughter's cell phones, at a daily cost of $25 total ($10 for first phone plus $5 each additional). Is the $25 per day the only charge we will incur for any talking or texting, re

When checking an up coming programin the Channel Guide, I have noticed that the synopsis, (what the program is about), does not stay on long enough to fully read. It may switch to who the stars are and then to "when first aired". The latter 2 stay on longer than the synopsis which to me is more impo

iphone xs max imei - (Edited as per community Guidelines) is paid off but I keep getting message that its not paid off when I want to unlock the phone

Hello AT&T Customers!   As many of you have noticed, att.com has undergone some changes to improve the customer experience!   We’re excited for the changes, and hope you are too; keep reading for a behind the scenes look into our enhanced site!

I have just upgraded from couple of iPhone7 to iPhone XS in late November. I made sure all the iPhone7 is not under any contact before upgrade. AT&T accounts shows that iPhone7(s) are not in my account. However, while trying to request for unlock at AT&T unlock portal, for one of the phones displays

The gateway I use with Uverse continues to drop the wi-fi connections with my Kindle Fire and LG Thrill which are both Androids.  I am not sure if that is the issue because my work laptop running XP won't connect either, but not to converned with that, I hard wire it anyway.  Now, here is the kicker

okay so I exceed my monthly data limit and is informed that ATT's gonna charge me $15 for additional 200MB (I have the minimum data plan), and my question is whether ATT charges the fee per additional 1MB or just the $15 as long as I don't exceed it again? thx very much.

Recently have been having problems getting charged for international text roaming here in El Paso.  All my phones have international roaming turned off (it's the default setting).  AT&T has been cooperative in getting these charges off my bill, but I'm getting tired of calling them every month.  It