Hello Community!   I'm pleased to also announce that Android Nougat for the AT&T Samsung Galaxy S7 edge has been released today (2/17/16)!   Have you been looking forward to this update? Are you ready to experience the newest iteration of Android? Sound off in the thread below.   For more informatio

I've had the 1G internet for about a month and I consistently get 2x - 3x faster upload speeds than download speeds. I've checked with all devices (iPhone Xr, iPad Air, LG TV, MacBook Pro, all of them 1-2 years old except for the MBP) and they all show the same to varying degrees. So, if my iPho

hi there is there anying cell towers up in strawberry in stanislaus

Restarting and Factory Resetting your gateway is a common fix for many issues. However, if there is an issue in your area, this will not help. To check to see if there are any issues in your area, check out this post.   Things to note while the gateway is restarting: Some LED lights will

Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 10 computer, which had a previous version of McAfee (also through ATT internet and expired). I uninstalled it using instructions on the KB article page (unins

Hello folks! I have zero bars in my house so got a microcell.  Worked great for over a year.  Went on vacation and returned to find my 3g light blinking (all other lights solid green).  I've been through AT&T support for 3 weeks and we can't get a resolution.  I can't even activate it anymore.   I'm

I installed a M-Cell a few weeks ago. Now, maybe once or twice a day, my iPhone rings once, but no-one is actually calling or texting. When I go to call records on the phone, there is no recent in-bound call shown. Anyone else had this issue? Thanks in advance. W.

I'm trying to configure my Microsoft Outlook 2011 MAC email program to send and receive my att.net account.  I can't seem to find the configuration information.  I tried using the pop.att.yahoo.com port 995 and smtp.att.yahoo.com port 465 configuration as indicated in a previous version of Outlook.

cwtv.com  -  All I get is a black screen when I try to watch a video. Using xp 3latest version of flash playerFirefox 9 and IE 8Tired two different computers. Is AT&T blocking the CW videos?

Today I noticed a problem with my email contacts missing in my sbcglobal.net/yahoo email account.  When I click on the contacts tab it says I have over 120 contacts and displays them all.  When I click on a list of contacts that I created it says the list is empty, then when I click on "all contacts

For the past three days I've had some serious lag issues making it nearly impossible to play online FPS games (constant warping/teleporting when trying to walk ingame). Last night I unplugged the RG for a good 30 seconds but that didn't fix the problem. This problem is constant... it happens all day

On the Settings->Diagnostic->DSL tab on the modem/router config page (/xslt?PAGE=C_5_3)...How often does the bitload graph update? What is the interval in the graph? (meaning what is first column, what is second column, etc...)  In Uverse realtime I saw it was in Mhz but I could not figure what the

I'd like to monitor my U-verse Internet usage but it seems that the online usage tool does not even kick in until you get to 65% of the 250 GB. It seems I've never crossed that line. Any ideas on how to keep track of usage below 163 GB?

I just got ATT UVERSE today (switched from comcast). After doing the setup, almost everything is working except my wireless connection of my media server (on my desktop) to my TV.   On the TV, I can connect to the internet, but am not able to see the media server that is running on my desktop.  I us

Hello, I recently disconnected my TV service with U-Verse and downgraded my internet to the 12 Mbps plan. I have signed up for Netflix and have been having constant issues with their instant streaming. Anything I'm attempting to watch loads fine and plays on average for 15 minutes, then gives me a

So my internet speed has suddnely gone from the 12Mbps i am paying for to about  0.8. Thats right eight thenths of one twelth of what I was getting before. Most posts i see here have UV realtime results, which wont install on my computer for whatever reason. Im no computer professional and I really

Hello, Is it possible to plug a printer into the gateway using USB (preferably) or Ethernet and have it show up as a print device on my UVerse home network? If so, please give any instructions on Trusts/Firewalls, etc. Right now it is shared throught a windows share on a desktop upstairs that I'd li

Securing a wireless network with an AT&T-provided gateway  >  personalize your support

AT&T's Speed Test   What are these web error messages?   Verify the setup of your DSL modem or gateway   Understand the status lights on your modem or gateway   Troubleshooting your AT&T High Speed Internet connection   Troubleshooting slow speeds   Troubleshoot and resolve Internet issues  

I just recently had my RG replaced with the new 3801 HGV modem.  The wirelss network key works fine to access secure wifi, but the password does not work on resetting the statistics that I collect occassionally on my PC.  I had used a different password with my previous RG, but that password does no