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Multi-Factor Authentication Issue

I am having an issue since I replaced my old Pixel 2 XL on my account with a new OnePlus 8 Pro yesterday. I have 3 lines on my account, but now my number no longer shows up on the screen to validate.  I spent a significant amount of time on the phone with support at the 800-331-0500 number, but they

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1.7K

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2 programs stopped sending mail

I have two programs that stopped sending messages. Both have worked fine for years and stopped recently (different dates) sending mail, without any changes at my end. 1. A compuserve POP account which is set with the ATT SMTP server for sending. It has worked for years without any problems. But toda

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1.9K

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SIM Cards Helpful Links

A Guide to AT&T SIM Cards

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2.1K

1

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Can I sign an Individual Contract since im only 17?

Hi, I'm currently on a family plan through att with a buddy of mine and my 2-year contract is almost up. I'm wondering if I can go ahead and setup my own Individual account with my own name and payments. the only kicker is, I'm only 17. If i buy a phone and plan online, will i need to be 18 or older

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4.7K

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Understand Your First Bill-DSL/Internet

Have a few questions regarding the charges on your first bill?  Check out this great article that answers many of the commonly asked questions!   Understand your first bill

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3K

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Question re disconnecting landline business service

We made the decision to go to another provider for 6 lines phone service for our business. I assume as soon as the numbers were ported to the new provider (02/18/21), that AT&T knew immediately?  Reason I'm asking is, I tried to log-on to our account through Small Business Account Manager

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407

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High Second bill

Hello guys I just signed up for Wireless service on November 5 and I was surprised to find out that my second bill is $354.97 and my first bill was $105.95. Can anyone help me figure out why this is. My plan is the Mobile Share with Unlimited Talk and Text with 6 GB of data. And I have 2 HTC One X s

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2.4K

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Routers and Home Networks

I bought a laptop just before I switched from cable to att.  I was hoping to be able to use the laptop all over the house.  My problem is that I can only log on to the internet if I am about 10 feet from the desktop.  If I am going to do that, I don't really need a laptop.  I want to use it in other

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2.6K

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Connecting a non AT&T provided router to your AT&T Internet connection

Are you trying to configure a router to work with your AT&T DSL modem?  Click Connect a non-AT&T Provided Router for some basic steps!   ~Delia

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I need a Solution for this

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

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228

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Emergency calls only

Please HELP! I'm disabled, home alone except my dogs, and don't have a home phone. I also have surgery scheduled for Friday and it's necessary for me to make several calls in the next couple of days, this is scary. I just tried to make a call to my grandson who is supposed to be with me after surger

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6.6K

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Remote control needed for Samsung Plasma PN51D530A3

have a plasma tv that I cannot prgram the uverse remote to operate it - Samsung plasma pn51d530A3

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5.3K

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How do I change my WiFi password and name?

Learn how to change your Wi-Fi Password and Network Name There is a super-easy way to reset, or change, your Wi-Fi password or Network Name on your NVG with Smart Home Manager! You can use our app too! Download the app (iTunes or Android) or check out the web version. Sign in to the app us

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287.1K

18

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Teacher discount for the authorized user

Hi I was told by one of the customer service representative that teacher discount could be applied even if the authorized user is a teacher (doesn't have to be the actual account holder)and she further stated that if anyone says otherwise they should look under the resources that are provided to th

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3.4K

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Reward Card Never Received

For more information about the reward process and receiving your reward card, visit the Reward Center Information Page. After you activate/install your qualifying service, watch your mailbox. You will receive reward claim information within 4 weeks of installation/activation. Once notified, you’ll n

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27.3K

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Default voicemail greeting with name

Hello, I want to change my voicemail greeting to the default message that includes my name. I have an iPhone 4S. I selected the "Default" greeting from the voicemail menu, however that reads the digits of my phone number instead of my name. I called the voicemail setup by holding 1 and recording my

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39.7K

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how can I view what the messages say on account history

on my account history I can see all my texts and calls but is there a way to see what the texts say?

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3.6K

2

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How to unsuspend & restore my AT&T account

Hi i am on a 2 year contract mobile share plan with one of my friend. And i will be going overseas for 2 months. Is it possible to suspend my at and t plan for 2 months and how much would my friend be charged when I'm gone?

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241.2K

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ATT Fiber, upload speed faster than download speed

I've had the 1G internet for about a month and I consistently get 2x - 3x faster upload speeds than download speeds. I've checked with all devices (iPhone Xr, iPad Air, LG TV, MacBook Pro, all of them 1-2 years old except for the MBP) and they all show the same to varying degrees. So, if my iPho

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5.2K

11

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Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

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