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My Phone Service Isn't Working

If I try to text, it says "message can't be sent," and if I try to call the call automatically ends.  I asked my friend to call me, and it was sent straight to voicemail.  I have full bars of service, and I've never missed a phone payment.  Those are the only two reasons I can think of as to why I c

Questions

12.7K

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VOICE DIAL for Captivate 2.3.? upgrade ?

From 2.1 to 2.2 I  have been told by Samsung and AT&T that Voice Dial via BlueTooth is available. Not!My LG Incite, Nokia E71x and some Motorola Clamshell ALL supported "speak name automatically dial via Bluetooth connection" --- This is what I am looking for as an in-car hands free requirement.Does

Questions

3.3K

8

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hi my name is tim

hi there is there anying cell towers up in strawberry in stanislaus

Questions

2K

1

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I need a Solution for this

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

Questions

213

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When am I suppose to get my rebate for my modem? this better not be a scam

I got my service turned on a month and 10 days ago and I have not heard or seen anything about getting my $100 rebate. When exactly is that suppose to show up?

Questions

6.7K

1

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will updating factory unlocked at&t M8 lock the device?

Hi there, i bought a factory unlocked at&t m8 and i'm using it abroad ( not in the us ) i want to update it using RUU but i'm afraid that ruu will lock my device's sim, can anyone here answer my question? thanks

Questions

1.7K

3

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Newer router modem combo to replace NVG510

I’ve had this router modem combo for years. I thought I could upgrade to something else and my Internet would be faster. It is used mostly it is for a Wi-Fi only. I have dsl..basic internet plan 6 mbps.

Questions

595

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Teacher discount for the authorized user

Hi I was told by one of the customer service representative that teacher discount could be applied even if the authorized user is a teacher (doesn't have to be the actual account holder)and she further stated that if anyone says otherwise they should look under the resources that are provided to th

Questions

3.1K

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Traveling with iPhone to Mexico

Hi all, This is my first post on the AT&T forums. I switched about two weeks ago so we get could iPhones. I have been reading a lot of articles about this topic and I still have a few questions. Sorry if these questions are repeats.  We go to Mexico about once a year. With our previous carrier, we c

Questions

207K

7

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Multi-Factor Authentication Issue

I am having an issue since I replaced my old Pixel 2 XL on my account with a new OnePlus 8 Pro yesterday. I have 3 lines on my account, but now my number no longer shows up on the screen to validate.  I spent a significant amount of time on the phone with support at the 800-331-0500 number, but they

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1.4K

4

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Emergency calls only

Please HELP! I'm disabled, home alone except my dogs, and don't have a home phone. I also have surgery scheduled for Friday and it's necessary for me to make several calls in the next couple of days, this is scary. I just tried to make a call to my grandson who is supposed to be with me after surger

Questions

6.6K

3

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Blue HD Light

My blue HD light is not on.  Am I recieving HD signal?

Questions

23.9K

13

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Understanding Sales Taxes Charged

Can anyone explain the difference between "City District Sales Tax: and "City Sales Tax", both of which appear on my AT&T U-Verse wireless, internet, TV and U-verse Voice billings? How do they differ from "Local Sales Tax" which is listed as a separate charge?

Questions

7.3K

8

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Device Software Update: Samsung Galaxy S7 edge (SM-G935A) Android Nougat

Hello Community!   I'm pleased to also announce that Android Nougat for the AT&T Samsung Galaxy S7 edge has been released today (2/17/16)!   Have you been looking forward to this update? Are you ready to experience the newest iteration of Android? Sound off in the thread below.   For more informatio

Questions

73.5K

87

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How to unsuspend & restore my AT&T account

Hi i am on a 2 year contract mobile share plan with one of my friend. And i will be going overseas for 2 months. Is it possible to suspend my at and t plan for 2 months and how much would my friend be charged when I'm gone?

Questions

241K

13

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ATT Fiber, upload speed faster than download speed

I've had the 1G internet for about a month and I consistently get 2x - 3x faster upload speeds than download speeds. I've checked with all devices (iPhone Xr, iPad Air, LG TV, MacBook Pro, all of them 1-2 years old except for the MBP) and they all show the same to varying degrees. So, if my iPho

Questions

4.4K

10

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Closed

Reward Card Never Received

For more information about the reward process and receiving your reward card, visit the Reward Center Information Page. After you activate/install your qualifying service, watch your mailbox. You will receive reward claim information within 4 weeks of installation/activation. Once notified, you’ll n

Questions

27.2K

20

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Lost phone & SIM, can I still keep same number?

I recently lost my phone and SIM along with it with pretty much no hope of finding it again. I just bought a new phone & SIM, is it possible to keep my same phone number? Or should I cancel my Go Phone account (using my BB Bold 9900) and just set up a new account with my new phone? Not sure how this

Questions

58.5K

7

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New Development needs lines moved

I am developing a commercial property in the ETJ of Austin in Travis county. The property has an easement for Southwestern Bell Telephone Company and has a line that runs above the entrance to the property that is to low to allow for adequate clearance for larger trucks and equipment to enter the pr

Questions

149

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Unable to Install AT T Internet Security Suite

Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 10 computer, which had a previous version of McAfee (also through ATT internet and expired). I uninstalled it using instructions on the KB article page (unins

Questions

23.5K

230

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