
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Can anyone please explain how the taxes are calculated on a wireless account of ATT. I have a family plan with 5 lines and i see the following taxes. Federal Universal Service ChargeMI State Access FundMI State Telecom SurchargeRegulatory Cost Recovery Charge9-1-1 Service FeeCounty 9-1-1 Service Fee
Questions
•
Wireless Billing
Accepted Solution
Official Solution
I got my service turned on a month and 10 days ago and I have not heard or seen anything about getting my $100 rebate. When exactly is that suppose to show up?
Questions
•
U-verse TV Account
Accepted Solution
Official Solution
Closed
A Guide to AT&T SIM Cards
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
Very disappointed to read that not only will the LG Optimus G arrive before the Note 2, Sprint will have it on sale well before AT&T. Whats the hold up here? The release date is Oct 24th and you wont have it for sale? You guys carried the first Note exclusively and now you put the follow up and the
Questions
•
Android
Accepted Solution
Official Solution
Hi; Have STB, Vizo TV, Onkyo receiver (on AUX) all programmed into Standard Remote Control and working properly, except for the power on/off simultaneously function. When I add the receiver to the power on/off simultaneously list, the TV is erased from the list (ie. ATT button then power now contro
Questions
•
U-verse TV Equipment
Accepted Solution
Official Solution
i recently recieved a information on a users guide for my samsung flight when i click on specific title i then click chat with support but when there is someone to help answer my questions there is no button to start "click to chat" is this because i am on my mobile?
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
Beginning 9/08/2021, I have been engaged in a frustrating issue with AT&T. It involves a phone that stopped working one day, a replacement being ordered, my original phone coming to life overnight, and me returning the replacement following the instructions to the letter. I've had multiple commu
Questions
•
Wireless Account
Accepted Solution
Official Solution
I have Uverse at home and every now and again the TV and cable receiver gets out of synch but when I press "OK" like it says on the blue screen everything is fine. So my parents have Uverse and they seem to have a problem where the cable will go on and the TV won't and then when you turn it off, the
Questions
•
U-verse TV Equipment
Accepted Solution
Official Solution
Is there a manual detailing the Atrix 2 functions and features, or just the little Quick Start foldup that comes in the box? Thank you!
Questions
•
Android
Accepted Solution
Official Solution
I've just noticed that when I sync my iPhone (3G) with Outlook ... The dates of appointments on the phone show up as being an hour later than on Outlook. There must be a simple explanation and fix for this. Can anyone help? Thanks
Questions
•
Apple
Accepted Solution
Official Solution
We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this
Questions
•
Wireless Account
Accepted Solution
Official Solution
If I try to text, it says "message can't be sent," and if I try to call the call automatically ends. I asked my friend to call me, and it was sent straight to voicemail. I have full bars of service, and I've never missed a phone payment. Those are the only two reasons I can think of as to why I c
Questions
•
Wireless Account
Accepted Solution
Official Solution
I recently was able to upgrade from the 3800 to the 3801 by calling support and asking for the newer device. Primary driver was the information below that came from the 3801.pdf on the 2wire site. Has anybody been able to find anything like this in the 3801 setup? To me it looks like I have the exac
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
Closed
Have a few questions regarding the charges on your first bill? Check out this great article that answers many of the commonly asked questions! Understand your first bill
Questions
•
AT&T Internet Account
Accepted Solution
Official Solution
AT&T is ready for Hurricane Patricia with generators, Cell on Wheels (COWs), and network personnel on standby. The company also plans to not charge our customers additional fees for calls and texts to and from Mexico for the next month.
Questions
•
Wireless Account
Accepted Solution
Official Solution
My family and I were watching "The Unit" about 3 hours ago. The picture froze, and then started ff, and rew and I couldn't control it. Then the DVR just locked up. I did a soft boot, got nothing. Did a hard boot got nothing. When DVR finally came back all recordings were gon
Questions
•
U-verse TV Equipment
Accepted Solution
Official Solution
I have returned to New Zealand and cannot access my Facebook acct without a security code being sent to my phone, which of course doesnt work here. Facebook hasnt replied to 6 emails and I'm faced with posting my phone back to the US just to get one text message with the code.
Questions
•
More AT&T PREPAID Discussions
Accepted Solution
Official Solution
When will U-verse be launched in the Bronx
Questions
•
U-verse TV Account
Accepted Solution
Official Solution
I'm switching carriers and I need to cancel my AT&T wireless service. I know I'll need to pay an ETF, which I'm fully prepared for, but I'm wondering what other fees I'm going to have to pay.
Questions
•
Wireless Billing
Accepted Solution
Official Solution
I found my way to the past messages but is there a way to see what was actually said and pictures or videos sent? It's great the numbers and times but I need to know if it's a telemarketer, or doctors office, or some kind of inappropriate conversation..
Questions
•
Online Account Access