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I'm outside the U.S. I need to recover prepaid account password, but it seems like there's no sending SMS when I'm out of the US

Hi! I'm trying to access my prepaid account to pay my bill, but I'm not succeeding. It's been about four months I've been in another country, but I was able to access my account and pay my bill normally. However, this July, it is not working and I believe that the problem is in the password, because

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22

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DSL drop for few seconds every hour

My service is DSL without home phone. I used uverse high speed internet before DSL. When switch to DSL, it use same line inside the house to connect to DSL so I am very sure there's no problem on the wiring inside the house. The DSL modem doesn't close to TV or other electric device. Every time the

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7.6K

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Marshmallow Update - Samsung Galaxy S6 edge+ (G928A)

  Hello Community!   Effective June 22, 2016, AT&T released a software update for the Samsung Galaxy S6 edge+ (G928A).  This update is made available to customers to download via firmware over the air (FOTA).  Wi-Fi connection is required for update.   Device Update

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15.1K

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will updating factory unlocked at&t M8 lock the device?

Hi there, i bought a factory unlocked at&t m8 and i'm using it abroad ( not in the us ) i want to update it using RUU but i'm afraid that ruu will lock my device's sim, can anyone here answer my question? thanks

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1.7K

3

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Searching for Service ALWAYS

My phone is always searching for service....  I am so tired of not having a reliable phone..  Does anyone know what to do for this?  I am tied to a contract for another 6 months...

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2.5K

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AT&T Trade In Program

A Program for Recycling Wireless Phones, Smartphones, Batteries & Accessories You shut off the water while brushing your teeth. You hit the office light switches off at the end of the day. You even dig through the trash bin to salvage those recyclable aluminum cans. But when it comes to electr

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69.7K

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Calendar Sync Error

I've just noticed that when I sync my iPhone (3G) with Outlook ... The dates of appointments on the phone show up as being an hour later than on Outlook. There must be a simple explanation and fix for this. Can anyone help? Thanks

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3.5K

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Explanation of how taxes are charged on wireless account

Can anyone please explain how the taxes are calculated on a wireless account of ATT. I have a family plan with 5 lines and i see the following taxes. Federal Universal Service ChargeMI State Access FundMI State Telecom SurchargeRegulatory Cost Recovery Charge9-1-1 Service FeeCounty 9-1-1 Service Fee

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2.9K

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Understanding Sales Taxes Charged

Can anyone explain the difference between "City District Sales Tax: and "City Sales Tax", both of which appear on my AT&T U-Verse wireless, internet, TV and U-verse Voice billings? How do they differ from "Local Sales Tax" which is listed as a separate charge?

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7.4K

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Cancelling my AT&T Account - What else do I pay for asides from ETF?

I'm switching carriers and I need to cancel my AT&T wireless service. I know I'll need to pay an ETF, which I'm fully prepared for, but I'm wondering what other fees I'm going to have to pay.

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33.7K

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AT&T's Response to Mexico's Earthquake and Hurricane Katia

To help keep customers connected to those affected by the earthquake and Hurricane Katia, AT&T will automatically issue credits and waive charges for calls placed and texts sent by AT&T’s customers from the U.S. to Mexico from Sept. 8 to Sept. 10 in the local time zone. This includes calling and tex

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Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

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How is AT&T preparing for Hurricane Patricia?

AT&T is ready for Hurricane Patricia with generators, Cell on Wheels (COWs), and network personnel on standby. The company also plans to not charge our customers additional fees for calls and texts to and from Mexico for the next month.

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GOING ON CRUISE HAVE A DROID PHONE

Going on a 4 day cruise. Have the Samsung droid phone. I get many text updates etc daily. When we are in Cozumel, what are the rates and if high how do i shut off the texts. I have unlimited messaging...Thanks in advance.

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10.8K

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deposit question

My family plan would be canceled tomorrow, I would like to join another family plan. But the holder of the plan I want to join would have time only next Friday, I need to set up my individual plan before that. If I hand in a new $500 deposit at the time I set up the individual plan, then I join a fa

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2.3K

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Porting number from different metro areas

Hello, I moved recently from New York to Atlanta. My current cell phone is not with AT&T and out of contract. I would like to keep my NY number at least in the short term. I was in Best Buy today and they told my I could not port my number. I was on a chat with an AT&T rep and they said I could. I'm

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Metro Detroit/South East Michigan OUtage

Any word on loss of service in the Metro Detroit Area?

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7.2K

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Automatically added data plan??

Ok so here's the deal, I recently added a line for my unemployed sister so she could have a phone to help in her job search. When I added the line I got some free phone that didn't require data. Well she has a HTC Inspire that she used to use as a go phone. Once I saw that data was on the line last

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2.7K

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Need to upgrade android OS

I have a ZTE phone with Android 5.1 I need at least version 7 to Sync with my home PC Can I upgrade the Phone OS?

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143

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I cannot call AT&T to resolve an issue with a phone!

Beginning 9/08/2021, I have been engaged in a frustrating issue with AT&T. It involves a phone that stopped working one day, a replacement being ordered, my original phone coming to life overnight, and me returning the replacement following the instructions to the letter. I've had multiple commu

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