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Swap phones, require new SIM with COVID-19 issue and stores closing.

Can one now swap phones without requiring a new SIM with COVID-19 issue and stores closing. Previous policy required a new SIM.

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168

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If you block a phone number, how is the party still able to leve a voice mail?

Ok, let's try this AGAIN! if you block a phone number, how is the blocked person still able to leave a voice mail? That doesn't make sense! What if the person is harrassing you?

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44.7K

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Chat history

Hi, can I have access to my message’s chat history from My ATT account ? If yes, can I have any monthly chat history? or that is any Window of time which this option is not possible to have it.

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744

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Our VIP2250 DVR has seizures.

Last week we received a replacement (VIP 2250) for our failed dvr (VIP 1225), which will crash on random mornings always during 10:20 - 10:30 AM. Yes, this is real DVR behavior!  Today automatically it rebooted itself, usually I have to pull the plug. Do the other 2250 DVR run hot even though there

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10.1K

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Things to Know when Combining your Bill

  Combining your bill provides you with one bill from AT&T, which can include U-verse, Wireless, and DIRECTV Manage all your service in one account. All your services are on one bill. One overall easy payment to make when your bills are combined. Only one due date

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22.8K

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Have an old house with Coax cable. do I need to up date whole house with CAT 5 or whatever

Most of my U-verser receivers are connected by coax cable, and they just sent me the new gateway. It does not work unless you have ethernet capabilities. Which, of course, I do not. Any suggestions?

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157

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can login to email on one computer but not the other

I have two Toshiba laptops running Windows 7 Home and IE9 that were purchased at the same time and are as identical as possible.  Both laptops function fine on the Internet using the AT&T wireless router for web browsing, wireless printing, etc.  Only problem is that one laptop will login to AT&T em

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6.6K

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Promotional Credit not applied

I have been going back and forth between ATT trade in and Customer care for the past four months. I traded my old phone and was sent in to the wrong facility. Contacted them and was given a case to forward my trade in phone to the correct facility in Tennessee. After few months, I again contacted b

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465

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Blackouts on regional FSN games.

If this topic was brought up before, my apologies, please don't be mad at me.   I don't understand why U-verse (or any cable provider for that matter) would want to carry out-of-town regional FSN channels at all if they keep blacking out the games.  I noticed that just recently U-verse s

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2.9K

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AT&T's response to the recent flooding in Southeast Texas

Our thoughts are with everyone impacted by the recent devastating floods and our customers who have friends and family impacted by this disaster. AT&T is working around the clock to help the people impacted in Southeast Texas.   For the very latest information, please refer our AT&T Disaster Respons

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1.5K

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Microsoft Outlook 2011 MAC Version Email Configuration

I'm trying to configure my Microsoft Outlook 2011 MAC email program to send and receive my att.net account.  I can't seem to find the configuration information.  I tried using the pop.att.yahoo.com port 995 and smtp.att.yahoo.com port 465 configuration as indicated in a previous version of Outlook.

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48.5K

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Internet Drops Intermittently

Alright, so this one has really been eating at me for a while. I've kind of put up with it until now, but I figured I'd try you guys since I (and the AT&T techs who have been out) are stumped. Here's the story: I've had 18mbps U-verse internet and voice for about 5 months. I had all kinds of problem

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7.7K

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2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

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7.2K

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Electronic Bill and Paper Bill Conflict Each Other

I recently received my U-verse paper bill from AT&T stating my current balance.  It displays that I owe $6.95 by December 19, 2012. A couple days later, I received a notice that my bill is now available to view online. The balance now shows I owe $24.06 by December 29, 2012. Which bill am I required

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3.1K

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Note 2 only available in grey?!?

The Note 2 is available to preorder but the white one is no where to be found?!? I hope that doesn't mean that titanium grey is the only color AT&T will offer.

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3K

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Telemarketers Calling? Spam Texts? - Helpful Informational Links!

It appears that many of us have experienced a surge of telemarketing calls and/or spam text on our wireless devices.  Below are some helpful links that detail some suggestions to alleviate these pesky nuisances!   How do I stop Telemarketers from sending me text messages or calls?   Block Spam Text

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3K

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phone in the same room as gateway

AT&T replaced my modem (3800HGV-B) which had an AUX port that I could plug my phone/fax into directly on the modem in the same room with a new modem (3801HGV) which does not have the AUX port.  Any ideas on how to hook up my phone/fax to the modem since the line 1/2 feeds the rest of my house lines.

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1.7K

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Last transaction cost .... stop it ?

I seem to remember setting up my last GoPhone to tell me how much each call cost and my balance.I just got a new phone and do not want to know this info yet I cannot find a setting to stop it. It is annoying to have to hit the OK button before attempting to make another call or send another text. Am

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4.1K

4

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Data usage

So I get an email that I'm nearing my data limit and about to go over. Am I not to assume that when I see the wifi symbol in the upper left that I'm on wifi? I font see how I can be near my cap. Do text msgs use data? I have unlimited texting on my plan. Thanks.

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15.1K

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AT&T Mobile Content Share will be discontinued on 8/31; that I will no longer be able to access...

I received a note saying AT&T Mobile Content Share will be discontinued on August 31, 2012, and that I will no longer be able to access your photos and videos.  I have saved many pictures and a video or two, but I saved them to my SD card on my cell phone.  Will they be affected by the discontinuati

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3.4K

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