AT&T Locker is being discontinued on September 27, 2017. Update: 9/22/2020 - Customers are no longer able to download their information at this time.   Backup Alternatives For those with AT&T Protect Plus, you will be able to backup 50Gb of your information here. This product i

Connecting your Nintendo Switch to Wi-Fi Make sure you have your Wi-Fi information.   Place the Nintendo Switch within 10 feet of the wireless router to ensure a strong wireless signal. On the Nintendo Switch console, select "Settings" from the HOME Menu. Select “Internet”, and t

      For more details about the Unlimited Plan, check out this article. Get the Unlimited Plan today!For even more information, feel free tosend us a detailed message by clicking here. Be sure to include your name, account number, phone number, and the best time to reach you. We w

Have questions about the new Internet Data Plan? Visit our site for facts about your data plan!     -ATTU-verseCare

Amazon Fire TV brings a world of entertainment to your house. Find out how to get it connected. Connect your Device Turn on your Amazon Fire TV/Stick. Select Settings from the menu. Select Network. The TV automatically detects nearby networks. Select your preferred network. If your p

Important time sensitive return policy Failure to return your equipment within 21 days from the date the order for new equipment was placed will result in an equipment charge of $150 per unit to be billed to your account or credit card. We encourage you to initiate your return within 10 days to

Streaming is available on the U-verse app for iOS, Android and Amazon devices. Watch your favorite shows virtually anywhere, anytime, manage your DVR and use the app  as a remote control.* More info. *Requires qualifying device and data connection.  Access to content varies by device

Learn how to get your internet back up and running Therefore something is wrong and you need to get it fixed! Luckily getting your internet back up can be easy and simple as resetting the modem. By doing this you can: Improve slow or low speeds Get back in service (loss of internet) Improve poor

Take a look at the video below to program your remote:   If you are having issues with your remote, check out this post on How to Troubleshoot your Remote, for more advanced troubleshooting steps.   If you have any issues concerning your U-verse Remote, please send us a detail

Catch all the action from the 2018 Masters Tournament on U-verse TV.   Masters Experience The Masters Experience will feature four live tournament feeds on Ch 620/1620.  Ch 620/1620 and 115/ 1115- Masters App Tune to CBS for local listings Note: High-Speed Internet require

It is Football Season!   We love football. We don't like it when we can't watch it! If you're having trouble with the broadcast, the steps below can help!    The Fastest Fix A reset is one of the fastest fixes for TV service issues and the dreaded red x. Modem (Re

Help with Reverse DNS or PTR request.

AT&T and Yahoo are making your email more secure. The new security implementation, also known as Open Authentication(OAuth), works by encrypting your credentials to better protect them from hackers. During this change, you may have trouble logging into some email applications. Not to worry, ther

Parental Controls and More with AT&T Secure Family™ Having a mobile device is a great tool that allows your kids to keep in touch with you. Not only does a mobile device give your kids access to the world via the internet but it allows your kids to talk to their friends, play online games,

Submit a repair ticket Note: If you need to speak to someone about an urgent matter, contact our chat support 24/7 - scroll down to find the chat option.Submit a repair ticket Go to www.att.com/repair. Select the Telephone icon in the middle of the page. Enter your home phone number and the

Learn how to setup paperless billing AT&T is on a mission to make a difference, including finding ways to reduce paper waste. One of those ways is to set up free paperless billing for your AT&T account. You’ll enjoy greater convenience and control managing your bill payments, as well a

Note: Extreme weather or other factors can cause downed lines, including electrical lines. Always call your local authorities in an emergency situation. Never approach a downed wire yourself.   To report a unburied wire, exposed cable, or compromised man-hole covers both AT&T customers and

On October 16, a researcher publicly disclosed a potential Wi-Fi security issue. The issue affects “WPA2,” the method used by most devices and routers to protect Wi-Fi traffic as it travels through the air. This is an industry-wide issue, and it could impact anyone using Wi-Fi. But it does have limi

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

    Remote Call Forwarding is an easy way to turn on Call Forwarding when you’re away from home. With remote access, you can use any phone to redirect your calls to a number where you can be reached. To use the service, you'll need a special access telephone number and PIN. If you alread