Learn How To Recover Your iPhone Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some

Need extra time to make a payment? Not to worry, with the myATT app, you have the ability to schedule a late payment and setup a new payment method! Setting Up A Late Payment/ Splitting Your Payment Go to Make a payment arrangement to see your available payment options. Pick the date you

Connecting your Nintendo Switch to Wi-Fi Make sure you have your Wi-Fi information.   Place the Nintendo Switch within 10 feet of the wireless router to ensure a strong wireless signal. On the Nintendo Switch console, select "Settings" from the HOME Menu. Select “Internet”, and t

Streaming is available on the U-verse app for iOS, Android and Amazon devices. Watch your favorite shows virtually anywhere, anytime, manage your DVR and use the app  as a remote control.* More info. *Requires qualifying device and data connection.  Access to content varies by device

Have questions about the new Internet Data Plan? Visit our site for facts about your data plan!     -ATTU-verseCare

Amazon Fire TV brings a world of entertainment to your house. Find out how to get it connected. Connect your Device Turn on your Amazon Fire TV/Stick. Select Settings from the menu. Select Network. The TV automatically detects nearby networks. Select your preferred network. If your p

AT&T Locker is being discontinued on September 27, 2017. Update: 9/22/2020 - Customers are no longer able to download their information at this time.   Backup Alternatives For those with AT&T Protect Plus, you will be able to backup 50Gb of your information here. This product i

Take a look at the video below to program your remote:   If you are having issues with your remote, check out this post on How to Troubleshoot your Remote, for more advanced troubleshooting steps.   If you have any issues concerning your U-verse Remote, please send us a detail

Learn why your hotspot may not be in the best place to get a signal   There are a few reasons why you may be having trouble with your HotSpot connection: Device or Electronics near your HotSpot Walls & Building design  The number of people surfing or streaming How far away you

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Learn how to get your internet back up and running Therefore something is wrong and you need to get it fixed! Luckily getting your internet back up can be easy and simple as resetting the modem. By doing this you can: Improve slow or low speeds Get back in service (loss of internet) Improve poor

AT&T and Yahoo are making your email more secure. The new security implementation, also known as Open Authentication(OAuth), works by encrypting your credentials to better protect them from hackers. During this change, you may have trouble logging into some email applications. Not to worry, ther

Help with Reverse DNS or PTR request.

Submit a repair ticket Note: If you need to speak to someone about an urgent matter, contact our chat support 24/7 - scroll down to find the chat option.Submit a repair ticket Go to www.att.com/repair. Select the Telephone icon in the middle of the page. Enter your home phone number and the

Learn how to resolve most issues fast and easy You'll find some fast fixes for our top 3 issues for our products. Below that, more information on how to resolve, improve, and understand how your services work. Key New Items 3G Sunset is here: Learn why your device isn't making calls. AT&T Fi

    Remote Call Forwarding is an easy way to turn on Call Forwarding when you’re away from home. With remote access, you can use any phone to redirect your calls to a number where you can be reached. To use the service, you'll need a special access telephone number and PIN. If you alread

Important time sensitive return policy Failure to return your equipment within 21 days from the date the order for new equipment was placed will result in an equipment charge of $150 per unit to be billed to your account or credit card. We encourage you to initiate your return within 10 days to

VPN & The AT&T Wireless Internet HotSpot If you are wondering how to set up a VPN with the AT&T Wireless Internet HotSpot, we have you covered.   What you need to do From a device that is connected to the AT&T Wireless Internet network, open a web browser and go to

Note: Extreme weather or other factors can cause downed lines, including electrical lines. Always call your local authorities in an emergency situation. Never approach a downed wire yourself.   To report a unburied wire, exposed cable, or compromised man-hole covers both AT&T customers and

We know that some of our members are wondering how DIRECTV NOW will affect their AT&T Mobile Wireless plan. We have a few the answers below for commonly asked questions.   Streaming and Your AT&T Mobile Device   If you’re a DIRECTV NOW and AT&T Wireless customer, streaming most DIRECTV NOW movies an