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AT&T Device Unlock Help - Solutions & FAQS

Learn what you need to do to unlock your device and the requirements To unlock your device, you need the right keys. By keys I mean, device eligibility. Unlocking your phone seems cut and dry but there are requirements it must meet first.  Below you learn which set of keys you'll need before

Questions

 • Other Phones & Devices

139.5K

337

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AT&T Slow Wi-Fi - Fixes & Things to Know

First, let's try some fast fixes to speed up your Wi-Fi. Reset the modem Move electronics away from the modem Turn off devices not in use If the above does not work, try the following: Optimize your settings Sign in to Smart Home Manager Once signed in, scroll to the "Let's Scan for Better Wi-Fi"

Questions

 • AT&T Internet Features

132.1K

10

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If i cancel my AT&T account will I lose my email address?

A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can!   What To Know If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on th

Questions

 • AT&T Mail Features

123.3K

27

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How do I unmerge AT&T and Yahoo email accounts?

You may have been notified that your E-mail account is about to get unmerged. You may have had a merged account where your AT&T E-mail and Yahoo E-mail were merged into a single account, which allowed the password and inboxes to be shared. If you are not sure if you have a merged account, it

Questions

 • AT&T Mail Features

207.3K

313

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How to Register & Activate your Account - Smart Home Manager

The Smart Home Manager just got smarter! Personalize your home Wi-Fi network and more with our free app for AT&T Internet customers.   The Smart Home Manager gives you easy access to all the home network information you need. You can: Register your account before your install date to

Questions

 • AT&T Internet Equipment

79.1K

20

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AT&T U-verse app not working - Help and Solutions

Why is my Mobile App not working? App & website troubleshooting Having trouble signing into the U-verse online app?  Not able to sign into HBOGO or ESPN? Were you able to before? Having trouble accessing it from your mobile device? How about a tablet or phone? Not to worry!! W

Questions

 • Watching U-verse TV

187.4K

27

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0

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How to get a new U-verse Remote

Take a look at the video below to program your remote:   If you are having issues with your remote, check out this post on How to Troubleshoot your Remote, for more advanced troubleshooting steps.   If you have any issues concerning your U-verse Remote, please send us a detail

Questions

 • U-verse TV Equipment

5.1K

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iPhone XS & XS Max - FAQs From The AT&T Community Team

    Q: When will the phones be available for purchase? A: Online pre-order begins on Friday, September 14,2018. It will also be available for purchase online and in store starting September 21, 2018.   Q: What is the difference between iPhone XS and XS Max? A: The main differenc

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 • Apple

7.7K

3

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The AT&T Unlimited Plan is Here!

      For more details about the Unlimited Plan, check out this article. Get the Unlimited Plan today!For even more information, feel free tosend us a detailed message by clicking here. Be sure to include your name, account number, phone number, and the best time to reach you. We w

Questions

 • 2016

1.6K

3

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The Masters Tournament on U-verse

Catch all the action from the 2018 Masters Tournament on U-verse TV.   Masters Experience The Masters Experience will feature four live tournament feeds on Ch 620/1620.  Ch 620/1620 and 115/ 1115- Masters App Tune to CBS for local listings Note: High-Speed Internet require

Questions

 • Watching U-verse TV

2.8K

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I don't know how to use my new smartphone - Info from the AT&T Community

Learn how to use your phone and more! Getting a new smartphone can be intimidating for some. Luckily what you are getting is nothing like the image above. With AT&T's Device Tutorial Page, you can learn how to navigate, set up, and use your new toy. Not only that, the Device Tutorial page has g

Questions

 • Phone & Device Upgrades

7.6K

1

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The Samsung Note 9 - Order with AT&T Today!

The Samsung Note 9, Order Online!   The Samsung Note 9, it is the next big thing in the Note family. It’s the next step in the lifestyle revolution.  It is the next step for you!   Did we talk you into it? After you see the amazing features below and would like to get in on the fu

Questions

 • Android

36.6K

23

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AT&T Locker Shutting Down

AT&T Locker is being discontinued on September 27, 2017. Update: 9/22/2020 - Customers are no longer able to download their information at this time.   Backup Alternatives For those with AT&T Protect Plus, you will be able to backup 50Gb of your information here. This product i

Questions

 • Account Features

8.9K

8

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WPA2 Vulnerability - Things To Know From AT&T

On October 16, a researcher publicly disclosed a potential Wi-Fi security issue. The issue affects “WPA2,” the method used by most devices and routers to protect Wi-Fi traffic as it travels through the air. This is an industry-wide issue, and it could impact anyone using Wi-Fi. But it does have limi

Questions

 • AT&T Internet Security

2.9K

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How to Manage/Enroll in Paperless Billing using the myAT&T app

Learn how to setup paperless billing AT&T is on a mission to make a difference, including finding ways to reduce paper waste. One of those ways is to set up free paperless billing for your AT&T account. You’ll enjoy greater convenience and control managing your bill payments, as well a

Questions

 • U-verse TV Account

2.5K

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The All New iPhone XS - Order Now With AT&T

Welcome to the big screens.   iPhone XS features a 5.8-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock your iPhone, log

Questions

 • Apple

24.4K

2

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0

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AT&T's Parental Controls For Your Kids

Parental Controls and More with AT&T Secure Family™ Having a mobile device is a great tool that allows your kids to keep in touch with you. Not only does a mobile device give your kids access to the world via the internet but it allows your kids to talk to their friends, play online games,

Questions

 • Account Features

81.8K

9

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Mobile Ordering, Billing & Payment and Delivery Information!

If you are thinking about upgrading? Need setup auto-pay or make a late payment? What about the status of your order? And insurance, you have to have that! Check out some helpful information below! Upgrading? Check Out Your Options! Order your new device! - Skip the line, order online!&nbs

Questions

 • Wireless Account

48.8K

7

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Mobile HotSpot Low/ Weak Signal - Solutions from the AT&T Community Team

Learn why your hotspot may not be in the best place to get a signal There are a few reasons why you may be having trouble with your HotSpot connection:Device or Electronics near your HotSpotWalls & Building design The number of people surfing or streamingHow far away you are from the H

Questions

 • Other Phones & Devices

11.9K

2

0

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Recover Lost Data - iPhone

Learn How To Recover Your iPhone Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some

Questions

 • Apple

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