Were you surprised by an app purchase? Did your 3 year old get a hold of your phone? It has happened to people I know and an issue I see on the forums. Check out the information below to learn about app purchases and information on how to manage them.    Type of App Purchases and How To

Learn how to improve your Wi-FI speeds and why your internet is not working like you think it should First, let's try some fast fixes to speed up your Wi-Fi. Restart the modem Clear up the modem environment Turn off devices not in use This clears up the backend process that may be slowing yo

Learn about some of "the science" behind the cell signal and why your service is dropping Science. It is what allows you to make calls, text, stream, games, surf the web, and use apps on your device. It is also the reason why your service may not work as intended. Below is a crash course that goe

Learn how to improve your Wi-Fi Experience with our easy-to-use tool Smart Home Manager is a great, easy-to-use tool that will allow you to Imrpove the Wi-Fi Signal, Change Your Wi-Fi Name & Password, and alot more! How to get Smart Home Manager Download it from the app store Use your AT&a

Learn how you can pay your AT&T Internet, Uverse, and Mobility Bill There are a variety of options available to pay your AT&T bill: Pay with your bank account Debit/ credit card BitPay Set up payment arrangements Late payments  And more!  Ways to pay online Don't r

All device connecting but one? We have solutions!   If one device is not connecting to the internet but others are, we have some solutions for you. Sometimes it's as easy as 1,2,3: Clear cache and cookies Restart the device Restart the modem/router If that does not work, make su

A loss in the family is something we know can be a difficult time in your life. It can be even more stressful when we are attempting to close out or cancel their account. We would like to help make this a bit easier to for you. Contacting UsIf you know the PIN, you can either Chat With Us or Call 6

​Learn what you need to do to unlock your device and the requirements ​ Notice If you are not the original owner of the device​ and are denied a device unlock, you will need to reach out to the original seller/ owner. AT&T is unable to assist. Read below for more information.  To unlock

A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can!   What To Know If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on the A

      For more details about the Unlimited Plan, check out this article. Get the Unlimited Plan today!For even more information, feel free tosend us a detailed message by clicking here. Be sure to include your name, account number, phone number, and the best time to reach you. We w

Take a look at the video below to program your remote:   If you are having issues with your remote, check out this post on How to Troubleshoot your Remote, for more advanced troubleshooting steps.   If you have any issues concerning your U-verse Remote, please send us a detail

The Samsung Note 9, Order Online!   The Samsung Note 9, it is the next big thing in the Note family. It’s the next step in the lifestyle revolution.  It is the next step for you!   Did we talk you into it? After you see the amazing features below and would like to get in on the fu

Catch all the action from the 2018 Masters Tournament on U-verse TV.   Masters Experience The Masters Experience will feature four live tournament feeds on Ch 620/1620.  Ch 620/1620 and 115/ 1115- Masters App Tune to CBS for local listings Note: High-Speed Internet require

It is Football Season!   We love football. We don't like it when we can't watch it! If you're having trouble with the broadcast, the steps below can help!    The Fastest Fix A reset is one of the fastest fixes for TV service issues and the dreaded red x. Modem (Re

Help with Reverse DNS or PTR request.

Need extra time to make a payment? Not to worry, with the myATT app, you have the ability to schedule a late payment and setup a new payment method! Setting Up A Late Payment/ Splitting Your Payment Go to Make a payment arrangement to see your available payment options. Pick the date you

Learn How To Recover Your iPhone Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some

If you are thinking about upgrading? Need setup auto-pay or make a late payment? What about the status of your order? And insurance, you have to have that! Check out some helpful information below! Upgrading? Check Out Your Options! Order your new device! - Skip the line, order online!&nbs

On October 16, a researcher publicly disclosed a potential Wi-Fi security issue. The issue affects “WPA2,” the method used by most devices and routers to protect Wi-Fi traffic as it travels through the air. This is an industry-wide issue, and it could impact anyone using Wi-Fi. But it does have limi

    Remote Call Forwarding is an easy way to turn on Call Forwarding when you’re away from home. With remote access, you can use any phone to redirect your calls to a number where you can be reached. To use the service, you'll need a special access telephone number and PIN. If you alread