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Streaming Troubleshooting – Are You Getting The Signal?

There are many things that can impact your streaming experience like: The environment of your streaming device. Your internet plan. The type of connection you use to access the internet (Wired or Wi-Fi). The location and environment of the modem.   You will find some simple solut

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When will we get fiber internet

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

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DIRECTV.Net Email Changes - FAQs From The AT&T Community

The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com.  What is changing?WildBlue Internet service and billing through DIRECTV will no longer be support

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U-verse Remote Troubleshooting

  Not to worry! Below are a few things you can do to restore functionality and get back to enjoying your U-verse service! Before you begin troubleshoot your remote, know this. The remote uses light to send the signal to the receiver. If anything is blocking the receiver, this can affect f

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How to Access Billing History using the myAT&T app

Check out more features on myAT&T.   Access up to 16 months of billing history When you login to the myAT&T app, select “Go to billing & payments”. Select “See previous bill activity”. Select “View bill & payment history” and Select a billing period desired. &n

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Waterproof Phones, do they Exist? - Help from the AT&T Community

Learn about water-resistant ratings and what they mean It’s the age-old question, “Is my phone waterproof?” The short answer is not exactly. Most recent devices are water-resistant. This means your device can survive short dips in the tub and are safe from splashes of wa

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App Not Working - Solutions From AT&T Community Forums

​​Learn why your app is not working, fixes, and how to report problems ​​ ​​ ​​ ​​ ​​​​ ​​ ​​Did you try to launch an app but nothing happened? Try our troubleshooting steps below: ​​ ​​ ​ ​ Connect to the mobile network - If you are Wi-Fi, disable it and try again. The app may need a direct c

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Connecting your Nest Thermostat

Nest Thermostat You are able to use your Nest Thermostat without connecting online, but to gain access to all its other awesome features, you will want to connect it to your internet. Follow the steps below to get connected.   Connecting your Nest Thermostat Press the Ring to bri

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Need Help? Chat With Us

If you need to contact us, you have the ability to chat with one of our support agents all from the comfort of your home computer or smart device. You do not have to call in and can address technical and billing questions or concerns. You can also use the myATT app to troubleshoot you

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Device Performance - Fountain of Youth Tips For Your Phone!

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

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Get Healthy With GSP and AT&T - Touchfit

Have a New Years resolution? Is one of those getting fit? Need a little help? Bring MMA World Champion George St-Pierre(GSP) into your workout!     You can become your best with TOUCHFIT TV-Georges St-Pierre, offering hundreds of workouts from the MMA champion.     Wi

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AT&T Digital Home Phone support

Learn what you need to make sure you get the most out of your Digital Home Phone service!   Overview AT&T Digital Home Phone Digital Home Phone Voicemail Service Digital Home Phone Features, Portal, & Caller ID Overview   Setup & Installation Setup & Manage Digital

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Things to Know when Combining your Bill

  Combining your bill provides you with one bill from AT&T, which can include U-verse, Wireless, and DIRECTV Manage all your service in one account. All your services are on one bill. One overall easy payment to make when your bills are combined. Only one due date

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Call Blocking For Digital Phone - From 20 to 100!

Hi all! The amount of calls you can block with Digital Phone has been increased from 20 to 100! You can now block more of those pesky calls! You have two options to enable and setup this feature: Online: Log into your account via att.com Hover over the banner and select Home Phone then Mana

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AT&T Car Wi-Fi: Order Now!

Turn your regular car into a Connected Car With Harman Spark, you can: Know where your car goes (GeoFences) Get the scoop on what is going on with your car (Virtual Mechanic) Set tow/ disturbance notifications (WatchIt) Turn your car into a Wi-Fi Hotspot  Track your driving ha

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AT&T Device Protection – Enroll Your Device or Learn How To File A Claim!

I have personally used AT&T Device Protection... twice within 6 months. Life happens don't wait until it's too late you get Device Protection or a case for that matter! Learn about AT&T's Device Protection below or file a claim.  If you are thinking, "I wish I would have enrolled when

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Troubleshooting Slow AT&T Fiber - Solutions from the AT&T Community

Learn What You Need For AT&T Fiber Speed First, AT&T Fiber requires the right hardware. If your device(s) is not compatible with gigabit speeds, you may not be able to take advantage of the plan/ speed you are subscribed to. Check out what you need below! Before troubleshooting, you'll wa

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Firmware Updates – Things To Know From AT&T

When is the update coming for my smartphone? The Update Is Out, Why Can't I Download It? You're wondering why your device has not downloaded the latest update, am I right?. The simple answer is, the update may not be ready just yet. Some updates are rolled out slowly and not all devices will get th

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AT&T Secure Family - App Info From the AT&T Community Team

Peace Of Mind Just Got A Lot Easier   The AT&T Community Team is proud to announce that Secure Family will now work with your mobile carrier! It give you the tools to help you keep an eye on your children (monitor up to 10 devices) and keep their online experience safe. Your family secur

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How to Cancel Prepaid Account – Information from AT&T

AT&T PREPAIDSM service cancels 60 days after your balance expiration date as long as autopay is not setup. If autopay is setup, you must cancel autopay to cancel service.   To cancel AutoPay for your AT&T PREPAID account, perform the following: Sign into your account (Your in

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