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Why Are U-verse Recordings Being Erased? - Solutions from the Community

Learn what you need to to do keep your recordings Are your recordings mysteriously disappearing? Believe it or not, it could be what you are doing. Check out the info below to learn what you can do to stop losing your recordings.     Why are my recordings being deleted? A normal fe

Questions

 • U-verse TV Equipment

15.3K

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My AT&T U-verse remote is not working

When you've received your U-verse Remote or if you''ve just got a new piece of equipment for your house, you will want to go through setting up your U-verse Remote. Simply go through the following articles:   Programming your remote Programming your remote using the Setup Tool   Check out these Ne

Questions

 • U-verse TV Equipment

105.8K

3

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Anonymous Call Rejection (*77) – Traditional Landline

  Anonymous Call Rejection* (*77) – Traditional Landline Anonymous Call Rejection* (*77) intercepts calls from people who have used a blocking feature to prevent their name or number from being provided to people they call. When Anonymous Call Rejection is activated, callers hear a messa

Questions

 • AT&T Phone Features

64.3K

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Where's my Tech? Access, Missed Appointments and Rescheduling.

Check out more features on myAT&T. A. Check Appointment or Technician Status When you login to the myAT&T app, your appointment details will be displayed on the home page. If you have just scheduled a tech visit, it may take some time to populate in the app. If you still are not see

Questions

 • U-verse TV Account

22.5K

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How do I change my WiFi password and name?

Learn how to change your Wi-Fi Password and Network Name There is a super-easy way to reset, or change, your Wi-Fi password or Network Name on your NVG with Smart Home Manager! You can use our app too! Download the app (iTunes or Android) or check out the web version. Sign in to the app us

Questions

 • AT&T Internet Features

277.6K

18

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AT&T Home Phone: How to Use Call Block and Screening

Call Block/Call Screening is a feature that allows you to block phone numbers within your local calling area for your traditional home phone service. For AT&T Digital Home Phone call blocking information go here.   Turn Call Block/Call Screening on and off  Turn On  Press

Questions

 • AT&T Phone Features

47.8K

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How to get the PUK code – Instructions from AT&T

If you locked your SIM and do not remember the code, we have you covered. How to unlock a SIM with a PIN Unlock Key (PUK) Go to your account overview within myAT&T and open the My Wireless section Scroll to My devices & add-ons and choose the device that needs a PUK code Sel

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 • Wireless Account

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How to Restart and Factory Reset your Gateway

Restarting and Factory Resetting your gateway is a common fix for many issues. However, if there is an issue in your area, this will not help. To check to see if there are any issues in your area, check out this post.   Things to note while the gateway is restarting: Some LED lights will

Questions

 • AT&T Internet Features

347.8K

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EMAIL SPAM - What You Can Do To Stop It!

Learn why you may be getting it, how to avoid it, and protect yourself Who out there loves to be inundated with unsolicited emails? This digital wasteland of mysterious messages clogging your inbox. Also known as SPAM, appropriately named after that mysterious meat-like substance that most want not

Questions

 • AT&T Mail Features

55.4K

20

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AT&T Internet and Email Security

Many of these attacks hide in plain site and can look like official communications from companies you use like AT&T or even Netflix. Check out our AT&T Internet & Email Security Resources below to learn how you can keep your online experience safe and resources you can use if your accoun

Questions

 • AT&T Internet Security

45.4K

25

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Issues with Blinking Red Broadband or Services Down

Internet Not Working or Connecting? We have Solutions! The fastest way to get back in service and get rid of the blinking red broadband light is to perform one or all of the following:  Restart the modem Secure cable connections Reset the modem (Last) Press the red reset button f

Questions

 • AT&T Internet Features

597.5K

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Compatible Prepaid Device - Will Your Device Work by AT&T

Learn If Your Device Will Work After the 3G Change One question we see often is, "will my device work on AT&T's prepaid network?" This question is even more important given the sunset of 3G. Below you'll find information on how to check if your device will work on AT&T's 4G or 5G service.&n

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 • Other Phones & Devices

62.8K

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AT&T's Credit Check Policy

So you’ve decided to join the AT&T family! Did you have questions regarding the credit check requirement? You will find some helpful information below: Credit Evaluation:  AT&T requires a credit check when ordering new products (Wireless lines, U-verse TV, Internet and Phone).

Questions

 • U-verse TV Account

87.4K

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How to group text more than 10 on AT&T

Learn what devices support Advance Messaging The Wait is over! Through 2021, AT&T is continuing to increasing the number of people you can group text. It is slowly being rolled out and tested on many devices. Check out David T's  Advance Messaging page for more informatio

Questions

 • Data & Messaging Features, Internet Tethering

201.5K

293

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How To Contact Collections - Resource Information From AT&T

Learn how to contact our collections and more Thank you for visiting the AT&T Community Forums. We understand knowing who to contact is key to resolving your questions and concerns. Contact Our Team Directly! For collection-related inquires, contact our team at 1.800.947.5096.   N

Questions

 • Wireless Billing

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Connecting your Printer to WiFi

Connecting your Printer to WiFi   Connecting via WPS Locate your printer manual. You will want to learn how to access the printer WiFi settings. Some printers are able to connect via WPS. If your printer has the capability to connect this way: Log into your gateway at http://192.168.1.2

Questions

 • AT&T Internet Equipment

15K

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The AT&T Unlimited Plan is Here

    For more details about the Unlimited Plan, check out this article. Get the Unlimited Plan today!   For even more information, feel free to send us a detailed message by clicking here. Be sure to include your name, account number, phone number, and the best time to rea

Questions

 • 2016

2.4K

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The All New iPhone XR - Order Now!

Brilliant. In every way.   iPhone XR features the most advanced LCD in a smartphone—a 6.1-inch Liquid Retina display with industry-leading color accuracy and an innovative backlight design that allows the screen to stretch into the corners.1 Six stunning new finishes. Advanced Face ID

Questions

 • Apple

54.8K

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DIRECTV.Net Email Changes - FAQs From The AT&T Community

The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com.  What is changing?WildBlue Internet service and billing through DIRECTV will no longer be support

Questions

 • AT&T Internet Security

1.6K

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AT&T Internet Options - Bring The Internet To You!

3 Ways AT&T Brings The Internet To You!   With advancing technology, AT&T is able to provide more ways for you to connect! Just because AT&T home internet is not available, does not mean other options are not! Check out how AT&T brings the world to you and how you can connect

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 • AT&T Internet Installation

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