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Having Trouble With Your Internet or Wi-Fi? (Wi-Fi 101)

If you have blinking red lights on your router, please visit our Blinking Red Broadband article for more troubleshooting steps. If you stream or download, check out our Streaming Support article for tips to improve performance.    It’s important to identify potential issues that

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Mobile Troubleshooting - Solutions & Tips to Resolve Signal, Messaging Issues & More

Welcome to the Mobile Troubleshooting Hub! Learn how to easily fix most service issues!    Service loss can be a pain! Not getting text messages or pictures, even worse!  What about your battery life? And your watch?! Check out some of our troubleshooting articles below! We have some

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Track Your Lost or Stolen Phone – We Have You Covered

Find Your Phone Losing your device is everyone’s worst nightmare. We have information below that will help you: Find Your Device Suspend Your Device Report it to us Find Your Phone This is a great way to find your device if you misplaced it. If you believe your device was stolen, pleas

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When is Faster AT&T Speed Going to be Available? - Info from the AT&T Community

Learn why faster AT&T speeds may not be available First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain w

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Activate your AT&T Prepaid Go Phone

If you decide to go the route of a prepaid plan, activating your phone is very easy. You can purchase a phone or BYOD (bring your own device). If you have your own device, make sure it is compatible with the AT&T network. Also, make sure it is unlocked. After that, you just need to purchase a

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High Latency & Ping - Information from the AT&T Community

Learn what acceptable ping is on the AT&T Network & Traceroute Information  First things first, check out "what is acceptable latency" if you are not familiar with latency. Below that you will find some information regarding some of the causes of latency  What is acceptable laten

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Broken or Cracked Screen – Get It Fixed!

Broken or Cracked Screen – Get It Fixed! We have all been there, the dread after you have dropped your phone, “I hope the screen is not cracked!” If this is you and your screen was cracked, we have you covered! You may be able to get your cracked screen repaired instead of replacing your phone

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Need help connecting your devices?

Internet of Things Need help setting up a TV, we have some solutions below that can help! Don't See Your Device Below? In some instances, you may need to visit the manufacturer's website for instructions to connect your device. Our Smart Home Manager can also be used to connect most of yo

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How to connect Apple Watch with Cellular AT&T

NumberSync & Your Apple Watch, Get Connected! NumberSync. What is it? Number Sync allows you to leave your phone behind and use your Apple Watch to talk, text, and make calls. Setting this up is very simple! We have provided some steps below. Set it up and enjoy!.  Requirements An

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How do I connect a router, printer and other devices to my AT&T U-verse gateway - Information from the AT&T Community

Learn how to set up your printer, router, and other devices Most devices are compatible with AT&T's Internet Modems and normally do not require any additional steps besides connecting the devices.  Please note, AT&T does not support 3rd Party Setups or troubleshooting First thing F

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How do I setup an AT&T Internet Static IP?

AT&T Static IPs are available as a bolt-on; priced at a premium on top of the price of AT&T Internet service. A static IP address is an IP Address associated with your account that never changes and can be assigned to a specific device. Every time that you connect to the AT&T network the

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How do I change my AT&T Wi-Fi name and password?

Use our Smart Home Manage app to easily change your password.Select More. Smartphone users will find More in the main menu icon.Select Network.Select the Wi-Fi network name or password to change.Select the X at the right of the line to clear the existing name or password.Enter a new Wi-Fi network na

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Knowledge Share: Fast Answers about Slow Internet

Questions about your Internet or WiFi? We’ve got answers on this live “Ask an Expert” session! We have AT&T and Community experts available to answer all your questions.

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Need Immediate DSL or Landline Assistance?

Our forums group can only provide limited assistance regarding land-line and DSL accounts. For billing, missed appointment, or loss of service, please utilize our chat features list below:  For landline service (Home Phone) click here For DSL service, click here For Digital Home Phone service click

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ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

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Top features in iOS 12

  More power to you. Not only is iOS 12 faster and more responsive, it comes with many fantastic features and updates! There are so many to choose from, we decided to share the top 5 we think you will enjoy!    Group FaceTime – Coming Soon! 2, 4, 8, 16, 32 or any number in bet

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Iphone Unlock

I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither

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Phone FAQs

    Setup Voicemail Check your Voicemail messages Manage Voicemail features Phone Features and Star Codes Caller ID for Phone and U-verse TV Troubleshooting your U-verse Voice Service -ATTU-verseCare

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Why is The First Bill So High - Information from the AT&T Community

Understanding Your Prorated Bill The videos below will help you understand your high bill, first bill, and ways to pay online. Understanding Prorated Billing (High Bill) Understanding Your First Bill Manage Your Payment Options ChrisZ,

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How To Check Mobile Data Usage - Info From The AT&T Community Team

If you’re here, you’re probably wondering how much data you have used. I have you covered. AT&T will help you keep track AT&T will send you a text if you have used 75% of your 22GB.   Ways you can check your data Sign into your account at att.com or Call *3282# (*DATA#)

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