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Having Trouble With Your Internet or Wi-Fi? (Wi-Fi 101)

If you have blinking red lights on your router, please visit our Blinking Red Broadband article for more troubleshooting steps. If you stream or download, check out our Streaming Support article for tips to improve performance.    It’s important to identify potential issues that

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405.7K

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Bit Coin & AT&T – A New Way to Pay

You can use cryptocurrency to pay your AT&T Bill That is right, with BitPay, you can use your cryptocurrency to pay your AT&T bill. It is as simple as using a debit or credit card. Note: You will need to setup BitPay before you can make a payment.   How to pay with BitPay Sig

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How to Manage your Sub Accounts using the myAT&T app

Check out more features on myAT&T.   How to Manage your Sub-Account Login, click the hamburger menu and select “Profile” Select “Account users” Select “Manage sub-accounts”     Additional Information Create and manage subaccounts   -ATTU-verseCare

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Mobile Troubleshooting - Solutions & Tips to Resolve Signal, Messaging Issues & More

Welcome to the Mobile Troubleshooting Hub! Learn how to easily fix most service issues!    Service loss can be a pain! Not getting text messages or pictures, even worse!  What about your battery life? And your watch?! Check out some of our troubleshooting articles below! We have some

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High Latency & Ping - Information from the AT&T Community

Learn what acceptable ping is on the AT&T Network & Traceroute Information  First things first, check out "what is acceptable latency" if you are not familiar with latency. Below that you will find some information regarding some of the causes of latency  What is acceptable laten

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Track Your Lost or Stolen Phone – We Have You Covered

Find Your Phone Losing your device is everyone’s worst nightmare. We have information below that will help you: Find Your Device Suspend Your Device Report it to us Find Your Phone This is a great way to find your device if you misplaced it. If you believe your device was stolen, pleas

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How do I setup an AT&T Internet Static IP?

AT&T Static IPs are available as a bolt-on; priced at a premium on top of the price of AT&T Internet service. A static IP address is an IP Address associated with your account that never changes and can be assigned to a specific device. Every time that you connect to the AT&T network the

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Group Messaging Not Working on iPhone - AT&T Community Solutions

Learn how to resolve Group Messaging Issues Having trouble sending a text in a group message? What about just sending a text? Are you missing the conversation? That is never good but we can help with that! Android users cannot see iPhone Messages If your previous device was an iPhone and used iMe

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When is Faster AT&T Speed Going to be Available? - Info from the AT&T Community

Learn why faster AT&T speeds may not be available First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain w

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What is the Status of My Phone Order from AT&T - A Solution from the Community

Learn about the status of your device shipment and when it is coming You are probably not in a room looking around for your phone but I am sure you are in spirit. The fastest way to check on your device is to sign into the order status page and check. If your phone shows in transit, that is gr

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How to connect Apple Watch with Cellular AT&T

NumberSync & Your Apple Watch, Get Connected! NumberSync. What is it? Number Sync allows you to leave your phone behind and use your Apple Watch to talk, text, and make calls. Setting this up is very simple! We have provided some steps below. Set it up and enjoy!.  Requirements An

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Need help connecting your devices?

Internet of Things Need help setting up a TV, we have some solutions below that can help! Don't See Your Device Below? In some instances, you may need to visit the manufacturer's website for instructions to connect your device. Our Smart Home Manager can also be used to connect most of yo

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Broken or Cracked Screen – Get It Fixed!

Broken or Cracked Screen – Get It Fixed! We have all been there, the dread after you have dropped your phone, “I hope the screen is not cracked!” If this is you and your screen was cracked, we have you covered! You may be able to get your cracked screen repaired instead of replacing your phone

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How do I connect a router, printer and other devices to my AT&T U-verse gateway - Information from the AT&T Community

Learn how to set up your printer, router, and other devices Most devices are compatible with AT&T's Internet Modems and normally do not require any additional steps besides connecting the devices.  Please note, AT&T does not support 3rd Party Setups or troubleshooting First thing F

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"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

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Rewards card

I am disable, am I eligible to get the reward discount? I have a Mobil phone with Att.

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Knowledge Share: Fast Answers about Slow Internet

Questions about your Internet or WiFi? We’ve got answers on this live “Ask an Expert” session! We have AT&T and Community experts available to answer all your questions.

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Need Immediate DSL or Landline Assistance?

Our forums group can only provide limited assistance regarding land-line and DSL accounts. For billing, missed appointment, or loss of service, please utilize our chat features list below:  For landline service (Home Phone) click here For DSL service, click here For Digital Home Phone service click

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

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Iphone Unlock

I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither

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