I traded in my iPhone X last year for an iPhone 12 mini (August 2021). The trade in amount was $700 which AT&T is crediting back each month over 36 months. I would like to purchase a new phone through Apple with no installments or subsidies from AT&T. Will I continue to receive the credits f

went to the local att store to add my gf to my plan and to get new phones. the guy there set me up with firstnet ( for being a hospital employee) and told me that for signing up i could get a watch.. i said no, he said even if its "totally free?". i said maybe and asked how it worked.. he said that

Hi ! My mom's landline account is still in my father's name even though he passed over 20 years ago. Same last name, just need the first name to change. I can change it on her online profile, but that is it. She needs it changed on her billing statement account. Thanks so much! &nb

Scheduling Specutrum as I type. Can't wait! Does anyone know how much they are going to charge me for canceling services? I am so disappointed in AT&T, they are supposed to be a leader in techology and they aren't even there for their business customers. After 2 hours today, I still was not ab

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Supposed to be receiving a call from a manager at the Customer loyalty area and hope that this wasn't who just called back. Any one have any experience with them? The person I spoke with on Friday was amazing and even followed up with me on Saturday to see if they had called.  But this person

Hi ATT Team, In 2018 I have requested ATT team to disconnect my ATT mobile service on November 2018 and I paid all the dues related to my phone before requesting the disconnect. Post disconnect I received a bill for 53$ and I have been told the service was not disconnected, after connecting with

Can anyone please help me? I discovered over $2,300 in outgoing call charges from US to Jamaica.  The phone is on my family plan and is used by my daughter who has an intellectual disability (special needs.) Based upon review of logs, two incoming calls from Montego Bay to my daughter's p

I have been trying to port my number from Verizon to ATT for almost a month. The first transaction from ATT was blocked by my Bank (As I had selected the option to purchase a new device and my bank suspected it to be a fraud transaction). I contacted my Bank and was informed to request ATT to retry

Hi. I'm currently a Sprint customer who desperately wants to switch, but I'm stuck in a contract. I was just curious if ATT has anything where they buy out the contract/phones to allow me to switch? Thank you.

AT&T has been giving us the run around for 7 months now, they sent us a proposal and we moved forward with a 12 line cell phone package for business, they have not honored the proposal and billing continues to charge us more than we had been promised by contracts and proposals. We have now been put

I need to find an old phone number i had in 2007. i know thats a long time ago but i need this phone number so that i can recover my federal employer id number. the IRS has to have the phone number to look up the business that was associated with it. i really need to find out what my FEIN is beca

I'm seriously considering upgrading my Note 2 to the Note 4, but for the life of me I can't decide whether I want to go with AT&T Next or the 2-year contract option. If I go with AT&T Next, I'll do 18 months, the one with the lower payments. My ultimate goal is to lower the monthly bill. Right now i

I return my Apple iPhone 12 Pro Max in January via USPS. Via USPS Tracking and statement from the USPS Office, the phone arrived at the AT&T location a few days later after I dropped it off. AT&T isn’t able to locate the phone at their facilities. I requested to open an AT&T case in m

My internet speeds are much slower than what I'm paying for and I don't know why? I have Internet 18 and I get 2 down on a good day with a wired connection with no other devices connected. How do I go about resolving this?

#ATT told us that if we move our service to them, we will get the following. A 25% teacher discount, an auto pay discount, a trade-in discount of iPhone X, a tired offer discount on each added line. (4 additional lines we gave them).  The email was clear $180 per month.  They didn’t tell

can I use a prepaid att phone on my monthly contract

The neighbors on both sides of my home have att internet. Why is my address unserviceable? What are my options?

So I've been dealing with this for about a week and a half now.. My Galaxy s10 broke a while back (dropped it and the screen cracked), but this time the screen became unresponsive to touch. It would still light up and unlock with the face recognition, but the touchscreen wouldn't do anything. I trie

Hello, I have my house on the market  in Austin, Texas. I have some buyers who are investigating how much it would cost to move the utility move box to another location and buy back the easement.  I would like to do my investigation as well so that I can make sure that the quote the