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Want to switch phones.

I'm a bit over a month into a 2 year contract with an iPhone 5S, and would like to go to an iPhone 6 or  6+, how much would this cost me?

Questions

 • Apple

862

3

0

0

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My mom died about 4 months ago and i haven't been able to get off of the family plan she had my phone apart of

My mom passed about 4 months ago and I have been trying to close our family account with my phone my sisters and my mom's. I need to separate my account and I don't know if that's a possibility or not. my mom usually handled everything with our phones and I don't know how to proceed with removing my

Questions

 • Wireless Account

100

1

0

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How Do I Purchase A Magic Leap One?

How do I purchase a Magic Leap One when it comes out in a few weeks, and does anyone need a contract to buy one?

Questions

 • Wireless Account

1.3K

10

0

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Determining if AT&T Right of Way is active or abandoned

My name is Ed (Edited as per community guidelines) with Locus Real Estate (Edited as per community guidelines) [email scrubbed]. I am purchasing a property at the intersection of NC Hwy 49 and NC Hwy 8 (Badin Lake Road) for development. I have an old map showing an AT&T easement across the property

Questions

 • AT&T Phone Equipment

116

1

0

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bought phone in another country and now its sim locked for some reason?

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

Questions

 • Other Phones & Devices

135

10

0

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Have an AT&T plan already; need a short-term mobile hotspot and more data for travel

Hi, we will be traveling within the US for two months this year and will need to use computers and cell phones while traveling. Our current plan with AT&T will not provide us with adequate data for our travel.  Is there any option to use my cell phone as a hotspot and purchase additional d

Questions

 • Phone & Device Upgrades

223

5

0

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ATT told me my phone was not locked so I moved service, but turns out it is locked and now I am stuck

I was ready to upgrade my iphone 6 to an 11. Been a customer with ATT for over a decade. Went to local store and bought the phone. They had a plan to give HBO Now, and with COVID lockdowns, seemed like a good idea. I opted for that plan. I wanted to pay in full, but the ATT rep said I had to financ

Questions

 • Wireless Account

277

9

0

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Buying Galaxy S9 direct from Samsung-Unlocked or Locked to AT&T?

I am planning to buy a Galaxy S9 Plus direct from Samsung due to a special promotion available to me. If I buy an Unlocked phone can I use that on AT&T to start a phone contract? I do not have a mobile contract currently but I am getting one soon. I currently have Uverse for TV and Internet. Would t

Questions

 • Samsung

58.8K

79

0

0

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Rewards card question

Hello,I want to become an AT&T customer and I will be signing for an internet and tv services.Checking the plans on the website they are offering me three rewards cards (100, 100, 200) if I sign this week.Are these reward cards like real cash that I can spend anywhere or they will be valid to sp

Questions

 • U-verse TV Account

106

2

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AT&T Help - Instructions for Trade-In Issues

@ATTHelp Can you please let the customers in this forum know what the appropriate course of action is when a customer sends a phone in to the Trade-In Department and the phones are either not received or are devalued for a reason that is refuted by documented evidence from the customer (e.g. crac

Questions

 • Phone & Device Upgrades

433

2

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Cancelling U-Verse Service

Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt  online.  The online account keeps trying to get me to merge my accounts,

Questions

 • U-verse TV Account

960

1

0

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release my account to my daughter

My Daughter & I no longer live together but we did for a little bit cause of COVID. Our businesses were affected like many other's so to save money I moved in to her house temporarily. I use the internet for work so I offered to get home internet. When my business picked up I moved out. My daugh

Questions

 • AT&T Internet Account

79

1

0

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Contract Cancellation for Moving to Location with No Uverse Service

Hi, I am currently being charged an obscene amount for internet-only 6mbps uverse, and would like to talk to AT&T about my options.  I would be ok with signing a contract, except that I am moving toward the end of 2015 (build is starting) and, at least currently, the new neighborhood does not offer

Questions

 • U-verse TV Account

8.9K

1

0

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ready to leave grandfathered unlimited plan

Hi - I am on a grandfathered unlimited plan with corp discount and am ready to leave... I was thinking to go to a metered plan since it is still cheaper than the current Unlimited Plus offering.  If I switch to that and realize month or so later I want to go to the Unlimited Plus or even change carr

Questions

 • Wireless Billing

1.2K

2

0

0

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Price for iPhone 6. AT&T Next vs. 2 year contract?

I can buy an iphone 6 Plus 64gb for $399.  If I buy it through AT&T Next @ 42.50/mo for 20 months, it will cost me $850.  Why would anyone buy through AT&T Next??   [Subject edited for better exposure]

Questions

 • Phone & Device Upgrades

61.8K

15

0

0

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Does upgrading ONE line commit every line to another 2-years?

The account I am on is a small business (premier) account. It is also a family business. A couple of lines have used the option to upgrade. Does this commit every phone line on the account to a new contract?

Questions

 • Wireless Account

1.8K

5

0

0

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Receiving email: "New Version" Is this a scam?

I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of June 30, 2022.  Please follow the link below to update your account :  New Version  &nb

Questions

 • AT&T Mail Features

8K

1

0

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Closed

Where Is Channel XYZ? - Things To Know From AT&T Regarding Channel Negotiations

Wondering What Is Going On With A Channel Negotiation?    AT&T's agreements with programmers expire from time to time. We are usually able to obtain renewals or extensions of such agreements, but in rare cases we may be required to cease carriage of channels.   For more inform

Questions

 • Watching U-verse TV

27.8K

5

0

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

239

6

0

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amount/standards needed for a 2 year contract phone

i want to get me a 2 year contract phone becouse i think the deal suits me best. can anyone tell me what i have to have in order to get one? like do i have to qualify or something? also hpw much will it cost me when i do get one?

Questions

 • Wireless Account

2K

2

0

0

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