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Higher ATT bills than promised, Sams Club ATT representative giving false information, chat support representative giving false information

Good Day everyone! As of from my topic above, I am here because of my recent problems with switching to att. So let’s get to the point, I was walking to sams club while an att representative greeted me that I could save more from switching to att while at the time i was with Verizon paying $190 m

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72

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Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

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28

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AT&T Trade-in Program

Can we trade in Excellent condition Other network locked device to AT&T for full credit

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11

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Containment Letter Request

Good Afternoon, I need to order a containment letter for the below easement located on 2121 Briarcliff Road NE, Atlanta, GA 30329 (parcel # 18 109 04 001/1044766). This is a commercial site ( I couldn't find a category that fits my frequest). Will you please assist or provide the appropriate cont

Questions

61

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Closed

CHARGED FOR ALMOST 3 YRS AT RENTAL ADDRESS WE HAD TERMINATED SERVICE, ALSO BILLED FOR FIBER SINCE AT NEW ADDRESS!

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

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32

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Rich folk v. Common folk

Is there a reason, aside from the rich people are, is getting fiber put in though the area is not very populated. On one side of the street you have a gated community and on the other side of the street is, not much of anything. Whereas several people in my community have been stuck with glitchy int

Questions

53

3

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How to remove a page from the Phishing log?

ActiveArmor has labeled a website that I use constantly for Phishing. So I need to remove it. The videos send you to the app. The app is supposed to give you notifications so you can override. Mine didn’t . Then that you go to Profile and there you can authorize websites and more. Mine does not do a

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33

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Where can I find the SLA (Guaranteed Uptime) for AT&T Fiber?

I'm looking for a link to the fine print on the guaranteed uptime (Service Level Agreement) for AT&T Fiber.Where can I find it?  Thanks in advance!

Questions

689

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Can I upgrade my phone a couple weeks early without paying a upgradee fee?

I currently have an iPhone 5 and I want to upgrade to the 6. My contract ends on 7/26/2015. Is there anyway I can upgrade before that date without paying a fee? I mean do I really have to wait to that exact date...

Questions

544

4

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Problems at cancelling prepaid contract (auto-pay) from Germany

I can not quit my prepaid contract from germany, because if I am using the US sim card it is only available for emergency calls. But I need to get the 4-digit code for my temporary password. Otherwise I can not log in and quit my contract.Thanks for your help.Warm regards from Germany.

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37

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Cancel prepaid plan while overseas

Hi, I was an international student in the US but left in March due to the COVID situation. However, since I left in quite a rush, I didn't manage to cancel my phone plan and didn't know then how long I would be out of the country (looking to be at least another year from now). Now, I'm unable to acc

Questions

245

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Data in Canada

So I have been using my AT&T unlimited Prepaid account in Canada for over two years and I have had no problems. Two weeks ago I went back to the U.S. and came back to Canada. I was using ROGERS in Canada prior to going to the U.S. After I came back I was switched into Bell. Now I just got this m

Questions

420

5

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HTC One M7 Unlock code

Hi, I have an HTC One M7 and is now out of contract (since Sept 2015). I requested AT&T to give me an unlock code but they replied to me saying  This device is no longer actively supportedThere is no unlock code available for this deviceWhy would the device not be supported??? I followed up with HTC

Questions

653

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iPhone returned yet mysteriously still being charged

Returned phone- which came w upgraded service- cancelled and returned immediately after no one at AT&T could tell me what charges were- this was over a month ago- still getting hit w 350 phone bill?! No one at AT&T can help- they say it can take months to process the phone return which they

Questions

51

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Nighthawk on grandfathered data plan?

I just bought a Nighthawk and tried to use it to replace my Mobley. No network access. Put SIMM back in Mobley and got access again. Went to AT&T store and they won't let me get Nighthawk with my old plan. Am I stuck, or will getting a used AT&T Nighthawk from eBay circumvent this issue? &n

Questions

131

3

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Swindled into a contract

I'm furious that AT&T made a service change to my account which involves a 12 month contract.  I asked repeatedly on my call if this was month to month or contract, so this was a big surprise to me. I cannot resolve this with them since they are closed for the weekend but I'm wondering what my recou

Questions

353

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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

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41

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past due bill

i am trying to dispute a past due bill I dk the account number it was for home internet. Now I cant get a phone with yall bc of it so what do I need to do

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16

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Can I have postpay and prepay lines at the same time?

I want to add an LTE watch to our account but currently all of the lines are prepay. Can I add a postpay line to the bundle and leave everything else prepay? Additionally, can the watch be added to an existing account alone or does it need to be tied to a smartphone with the same number? Thanks

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36

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Business in Argentina Rural Development Proposal

Yes I signed up for your wireless plan that allows me to use my phone between North America and Argentina when I go back. I and building a home and starting a couple of businesses and the rural areas of Argentina. To be specific Chaco province, and if you ever want to expand your business b

Questions

13

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