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Someone was working on a fiber junction in back of my house. I suspect it was an ATT Technician but I didn't get outside in time to talk to him. He left the junction cover loose and not secure, with this black fiber cable loop sticking out. Who do I contact to have this fixed properly?
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AT&T Fiber Ordering
Official Solution
Hi, My phone won't connect to AT&T network when coming back from a foreign trip. I need to remove AT&T SIM card, power cycle the phone, re-insert the card and then it will connect back. Same ritual with my wife's device. Both Pixels, unlocked. Why is this happening and can it be fixed
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Data & Messaging Features, Internet Tethering
Accepted Solution
Over the past several months I have begun to have a problem with my Samsung S10 phone. In mid call, the call drops and I get the message "no network available". Seconds later the network is back. This happens only at my home and on my phone although my husband also has a samsung s8 acti
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Samsung
Accepted Solution
None of my home network services, which I've been running for many years, are now receiving outside connections via my router. I have a static IP assigned to the router, a 5268AC FXN The router system log is full of : daemon: rulemgrd[1951]: Skip pinhole rule, nodeid: -1, appid: 180
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AT&T Internet Equipment
Accepted Solution
my current router, 2Wire 3801 HGV-B, it's OLD and I NEED A BETTER REPLACEMENT! HOW CAN I GET A NEW MODEL? has an issue with intermittently resetting itself @ the WRONG TIME! And that's not GOOD SINCE COVID-19 Has Sent me HOME WORKING FROM HOME! I NEED A NEWER, BETTER MODEM!
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AT&T Internet Equipment
I have an iPad Pro and both on WiFi and on Cellular data if there is a short buffer (you see the rotating icon) briefly the video returns however the sound is gone. To work around the problem, I have to change the channel and change it back the sound is restored. However, shortly later the buffer h
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Data & Messaging Features, Internet Tethering
I have an AT&T 5268AC router. My 2.4GHz connection works fine as does my PC over Ethernet. But for some reason, my 5GHz connection keeps appearing/vanishing from my list of available WiFi connections.Any device I try to connect via WiFi, I must connect at 2.4GHz. When viewing the list of availab
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Other Phones & Devices
I've moved to new location and now I have almost no cell phone service in my new home. Is there any solutions from AT&T (signal boosters, etc) or do I have to switch to Verizon? The surprising part is this is in a well populated and busy area, not in the country or anything.
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Network Coverage
Hello, I'm researching why my internet connection keeps dropping and giving me an 'interrupted' message. Laptop is HP. Windows 10 Pro. I disabled the WLan Network card/driver so the wifi network would be constant. Didn't help.I checked my NVG510 status, it gives me an error message: ! The system dat
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AT&T Internet Features
have deleted the accounts in Outlook, changed the passwords,, and tried to set them up again, both automatically and manually and still don't work. Very strange that I can't connect to the server with only 2 accounts. Seems like an error like a change to the system a few years ago.
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AT&T Internet Security
As the title says, my wireless connection is very erratic. The peculiar thing is that my computer says that I have internet access, but when I try to browse the internet, it fails to load a page. My temporary solution to this has been just resetting my wireless access point via diagnosis every singl
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AT&T Internet Equipment
I have slowly been losing the connections to the pop server (pop.att.yahoo.com). I talked with ATT staff a while back and they gave me the same settings I was already using. They couldn't seem to help me. Slowly I have been losing these connections. My fix was to forward my ATT email accounts to on
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AT&T Internet Security
Is it possible to get a one for one Wifi Router replacement? I consistently have to reboot it, change channels, restart it, etc. I would buy my own but I understand ATT does not allow this, sadly. My issues happen regardless whether I am connected through Wifi or stra
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AT&T Fiber Equipment
I have the Arris BGW210 modem provided by AT&T and I want to be able to connect my own router to see if I can get less ping when I play games because the other router I have is gaming specific so I would like to know if changing the router would help get less ping or I would have to talk to AT&T to
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AT&T Fiber Equipment
I followed the instructions to connect my LG K30 (ATT mobile phone) to my ATT Wi-Fi but it won't stay connected. It connects and immediately disconnects. I do not have unlimited data on my mobile phone so when I'm in the house, I want to use my wifi. I have set warning limits on my phone and am hit
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Android
I followed the instructions to connect my LG K30 (ATT mobile phone) to my ATT Wi-Fi but it won't stay connected. It connects and immediately disconnects.I do not have unlimited data on my mobile phone so when I'm in the house, I want to use my wifi. I have set warning limits on my phone and am hitti
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Android
I have a strong signal (-93 Dbm) but no or very intermittent internet connection. This is across all devices in the house. 3-4 bars but constant dropped internet. This has been going on for about a month now. Will work great for 5-10 minutes, then even simple pages wont load for 5-10 minutes. What i
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AT&T Internet Equipment
My internet regularly disconnects between 12pm-2pm almost everyday, and a few times randomly through the day as well. It's not my personal devices, or the amount of devices I have connected, which is regularly 2-3 devices. I have restarted my modem/gateway/router, and devices multiple times and trou
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AT&T Internet Equipment
Currently have the Motorola BGW210 but wanted to know if there is a better one for handling 40+ devices connected to it. Also is there a recommended wifi extender that will work seamless when moving about the house?
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AT&T Internet Equipment
Just bought a brand new LG Phoenix Plus and did setup including transferring old number and plan with unlimited data to it, but it will not connect to the internet without wifi. I have tried turning all kinds of toggles on but nothing seems to be working. Please help. Thank you.
Questions
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Android