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ATT Cordless Phone Issue/People having trouble hearing us

We have the: AT&T TL88102 DECT 6.0 2-Line Expandable Cordless Phone with Answering System and Dual Caller ID/Call Waiting, 1 Handset, Silver/Black      People are having a difficult time hearing us. Please provide guidance. They are hearing static. Thank you.

Questions

 • Landline Phone Troubleshooting

48

1

0

SD024 Error when accepting billing responsibility

This is ridiculous I have posted so many comments, called ATT support and no one is able to help me they just say. Sorry. I am about ready to cancel everything and go to Spectrum. I should have done that last week but I didnot I believed the att guy when he said I could do this. It is very frustrati

Questions

 • AT&T Fiber Account

49

0

0

Closed

Does anyone know the direct phone number for device unlock department?

Does anyone know the direct phone number for device unlock department?

Questions

 • Phones, Tablets & Devices

32

1

0

Skips, freezes, delays in bedroom tvs using wifi

So my main DVR in living room seems to be mostly reliable.However, the extra tvs in bedrooms using wifi have some issues. When watching regular tv, there are frequent blurs that move ahead a few seconds of a show. Almost a freeze but not quite. When I playback using the DVR, it is much worse. Shows

Questions

 • Watching U-verse TV

455

2

0

0

What would you say?

What would you say to AT&T if they charged your 81 year old Mother for Internet Service from July 2019 (when she told them she did not want it since it never worked.) until TODAY, BUT provided HER service to someone in Marble Bluff Subdivision (Marble View)... and REFUSED to credit her the money

Questions

 • AT&T Internet Installation

51

1

0

Audio is lost on iOS App after Short Buffer

I have an iPad Pro and both on WiFi and on Cellular data if there is a short buffer (you see the rotating icon) briefly the video returns however the sound is gone. To work around the problem, I have to change the channel and change it back the sound is restored. However, shortly later the buffer h

Questions

 • Data & Messaging Features, Internet Tethering

20

1

0

SMS/Texts from non-ATT carriers are not working

Hello,   I ported a number 4 days ago.  Calls work fine from any carrier.  Text messages work from ATT customers.  Any texts from other carriers (Verizon, Tmobile, Sprint, Google Voice) do not work and never come through.   I have worked through ATT technical support multiple times and it never help

Questions

 • More AT&T PREPAID Discussions

68

1

0

Closed

High Speed internet service

200 yards from my home is a school that has AT&T fiber internet service. I would like to know if I can have that service extended to my home - I am prepared to pay the costs to do so. We live on a rural road with no other houses between me and the school. I am an existing customer with AT&T

Questions

 • AT&T Fiber Installation

83

3

0

Using my own Router

I have the Arris BGW210 modem provided by AT&T and I want to be able to connect my own router to see if I can get less ping when I play games because the other router I have is gaming specific so I would like to know if changing the router would help get less ping or I would have to talk to AT&T to

Questions

 • AT&T Fiber Equipment

190

2

0

Best Wi-Fi Gateway with 40+ devices connected

Currently have the Motorola BGW210 but wanted to know if there is a better one for handling 40+ devices connected to it. Also is there a recommended wifi extender that will work seamless when moving about the house?

Questions

 • AT&T Internet Equipment

55

1

0

internet stops working, but signal is good.

I have a strong signal (-93 Dbm) but no or very intermittent internet connection. This is across all devices in the house. 3-4 bars but constant dropped internet. This has been going on for about a month now. Will work great for 5-10 minutes, then even simple pages wont load for 5-10 minutes. What i

Questions

 • AT&T Internet Equipment

52

1

0

5GHz WiFi connection keeps vanishing. AT&T Router.5268

I have an AT&T 5268AC router. My 2.4GHz connection works fine as does my PC over Ethernet. But for some reason, my 5GHz connection keeps appearing/vanishing from my list of available WiFi connections.Any device I try to connect via WiFi, I must connect at 2.4GHz. When viewing the list of availab

Questions

 • Other Phones & Devices

60

1

0

AT&T cellular systems and no guarantee for price paid for services.

Over ten years ago I tried AT&T; using their cellular and data connections, they failed then and now. I am in a mapped service area easily within reach of cell towers along high, just not getting enough signal to keep a connection to complete updates and some minor Internet activity. My new 4G

Questions

 • Data & Messaging Features, Internet Tethering

39

1

0

Galaxy S6 data connection off and on once switching to unlimited plan.

Ok so I was on the family shared data plan 30GB for over a year with this same phone.  I got it in May 2015.  I never had any unusual data conneciton problems. Fast forward to about a month or so ago...my father calls At&t and combines our Directv bill with At&T and switches to the family unlimited

Questions

 • Android

512

12

0

0

Regular Service Disconnection

My internet regularly disconnects between 12pm-2pm almost everyday, and a few times randomly through the day as well. It's not my personal devices, or the amount of devices I have connected, which is regularly 2-3 devices. I have restarted my modem/gateway/router, and devices multiple times and trou

Questions

 • AT&T Internet Equipment

42

1

0

Asus Zenpad NOW Won't Connect to Uverse wifi network

My 2016 Asus Zenpad used to connect to my Uverse wifi 2.4 ghz network. Now it will not do so.  I have tried everything, including forgetting the SSID, manually setting ip address, enabling the guest feature on the router.  The tablet WILL connect to my phones hotspot, which proves the net

Questions

 • Other Phones & Devices

21

2

0

Phone doesn't ring when someone calls me, outgoing calls don't connect 3-4 times until they do

I have a Samsung Galaxy S8+. I've been using a prepaid multiline account for about a year now and all was fine until a few weeks ago. When other people call me, they go to voicemail almost immediately 90% of the time. When I call other people, I don't hear anything at all, including that initial be

Questions

 • Samsung

48

1

0

Fixed Wireless Internet - Major issues for going on 9 weeks

I would like to know why AT&T is not addressing the severe internet issues in the 32696 Zip Code. I have spent over 13 hours of my time on hold or trying to talk to anyone to have them resolve this issue.  I have had a technician out twice and have all NEW equipment.  It is not the eq

Questions

 • AT&T Internet Account

35

1

0

Internet issues when using Netextender- Hardwired speeds go from 700/300 to 5/20...

Just in the last month, when I connect to work VPN through netextender, our 1GB internet comes to a crawl, will be around 700up/300dn with a ping of 15ms and then connect to netextender and it will be around 5up/20dn and ping around 200+.   I have done a ton of research on forums, found some

Questions

 • AT&T Fiber Equipment

61

1

0

use coax wire for internet

I am looking to improve internet connection reliability across my home. Can I use the existing coax cabling in my home to wire PCs in rooms that are away from the wi-fi gateway?

Questions

 • AT&T Internet Installation

42

1

0

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