Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.7K)

Relevance

Accepted Solution

Official Solution

GlobalProtect VPN connection drops

My work VPN connection (paloalto GlobalProtect) continuously drops causing me to lose work and disrupting TEAMS calls.

Questions

183

1

0

Accepted Solution

Official Solution

ATT 4290 Wifi Extender Two?

I own a AT&T 4290 wifi extender that I bought several years ago. I'm thinking of buying another on Ebay. Can I run two simultaneously? If so can they be connected together with ethernet (like backhaul) or just wifi? I'm at a loss on how strong this thing still runs. I'm getting +/-300 Mps upl

Questions

742

1

0

Accepted Solution

Official Solution

Text from 91639 that WiFi Isn't Reaching All Devices

Received the following text from short code 91639: Hi, it's AT&T. Looks like your Wi-Fi signal isn't quite reaching all the devices in your home. Go to https://my.att.com/t/zPNPp6OmsKe7Iqq to find the weak spots. Text STOP to opt out of receiving updates about your services. Espanol? Envie

Questions

5.7K

3

0

Accepted Solution

Official Solution

Eero Wifi Router 6 with ATT Fiber Router?

Hello, the new Eero wifi routers are on sale and I wanted to buy one but I only wanted to use it as sort of a stable extender with my ATT Fiber router. But I'm confused on a few things, does the Eero routers work with the att routers and can I pair it as an extender so that I'm able to extend my wif

Questions

4.6K

1

0

Accepted Solution

Official Solution

Can't connect network to Google Home Mini

Hello. i've tried repeatedly without success to connect my Google Home Minis to my ATT home network.  I'm being told i have to enable UPnP, which i've done; and to disable Access Point/AP isolation, also know as Client isolation or guest mode, on my router.  Will that really solve the pro

Questions

321

4

Accepted Solution

Official Solution

Visual Voice-mail

My visual voice mail is not working at all

Questions

853

4

Accepted Solution

Official Solution

Microcell won't activate

Hello,  I have a brand new Microcell  (DPH154) and I can't get it to activate or to even start the activation process.  I have registered it online with the proper serial number and address where it is located.  I have it hooked up into a Netgear router and then to a cable modem.  I have checked all

Questions

15K

11

0

0

Accepted Solution

Official Solution

ATT Router Problems (static IP? get my own router? mesh?)

Hi ... I have had ATT Fiber 1000 for 1.5years now w/ PACE ATT equipment. For the most part has been fine. I certainly don't get the 1000 speed (closer to 300 on wifi) but hasn't been an issue until late. We have used a TP-Link to extent which has been a little more challenging, while dual banded it

Questions

574

2

0

Accepted Solution

Official Solution

BGW320 Wi-Fi does not work after thunderstorms.

Our power went out in the middle of a thunderstorm and when it came back on Wi-Fi did not work. Rebooted the box and it is still not working. How do I fix this?

Questions

172

2

0

Accepted Solution

Official Solution

Port Forwarding from a BGW320-500

Following instructions on line and after several tries on the phone they said you cannot do this. First is what my device tells me i need... 2nd is what i have set on the router, switching the numbers doesn't work either any ideas?

Questions

364

2

0

Accepted Solution

Official Solution

How to set a blank password for guest network

Many of us working from home, so I am a developer and I need to connect an IoT device to my network and I need to test connecting it to a network with no password. Please don't lecture me about security, I have been working in software for 20+ years. I only need a small window of time to perform thi

Questions

364

4

0

Accepted Solution

Official Solution

When will we get fiber internet

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

Questions

176

1

0

Accepted Solution

Official Solution

ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Questions

348

6

0

Accepted Solution

Official Solution

Home phone upgrade to 4G not working, Calls not allowed on this line message

I followed the instructions, unplug and remove battery then wait 10-15 minutes (actually 30-45 minutes) Install battery into new device plug into outlet and press On button and wait for signal lights. Plug in phone. I have a dial tone. Make test call. Get prerecorded message telling me this call is

Questions

646

15

0

Accepted Solution

Official Solution

Internet Modem Not Working after Restoring Service

I had my internet service shut off, but paid my bill and am all caught up. My account even has credit on it. But my modem is still not connecting to the internet even though the green lights are all showing appropriately, I've done a hard reset, unplugged and replugged, restarted the other device, n

Questions

566

1

0

0

Accepted Solution

Official Solution

Need cell phone to connect to 2.4 ghz to set up landroid

The app I need to use to connect my husband's landroid to his phone needs 2.4 ghz but we are connected at 5 ghz. I have read comments to rename the 5ghz to something else but when trying that I receive an error message that both have to be named the same.  2.4 ghz is only needed for the initia

Questions

146

2

0

Accepted Solution

Official Solution

Unable to get to http://192.168.1.254/

Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward

Questions

339

4

0

Accepted Solution

Official Solution

My Android 5g phone loses its service connection when near a specific wifi location

My Pixel 6 Android 5g phone will not function when I am at work...No phone calls, no text. Work wifi is having issues. I have it as a saved network BUT I am not trying to connect to it. My spouses phone is a Moto 4g phone. He does not have the work wifi as a saved network. His phone continues to fu

Questions

113

1

0

Accepted Solution

Official Solution

Why is my IMEI blocked?

My name is Vínicius and I'm from Brazil, I've never left my country. I've had my current cell phone (UMIDIGI A9 PRO) for at least 3 years and it's never had any problems but for a while I stopped receiving SMS out of nowhere and tried to fix it on my own and reset my cell phone. To my surprise it go

Questions

60

1

0

Accepted Solution

Official Solution

Change my phone number

How do I change my phone number on my phone

Questions

160

2

0

Not finding what you're looking for?