Ok, I have an Arris BGW210-700with ATT. And an Oribi RBR20 kit with one satellite. I need step by step instructions on how to set this up. All settings that make my connection the fastest most secure. I have clueless on the settings and I know ill just F things up if I try on my own. I don't know w

I have a strong signal (-93 Dbm) but no or very intermittent internet connection. This is across all devices in the house. 3-4 bars but constant dropped internet. This has been going on for about a month now. Will work great for 5-10 minutes, then even simple pages wont load for 5-10 minutes. What i

My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst

My internet regularly disconnects between 12pm-2pm almost everyday, and a few times randomly through the day as well. It's not my personal devices, or the amount of devices I have connected, which is regularly 2-3 devices. I have restarted my modem/gateway/router, and devices multiple times and trou

Currently have the Motorola BGW210 but wanted to know if there is a better one for handling 40+ devices connected to it. Also is there a recommended wifi extender that will work seamless when moving about the house?

My fixed wireless connection continually and repeatedly drops out. The speed test is awful. It reveals that our speed drops off to nothing and then perks back up to normal. This does this repeatedly. This has been doing this for over 2 weeks. There is no one in customer service who understands. I ca

I have rebooted and unplugged many times. Some days it works fine other days it refuses to work at all. There is no red dots just the green dots just start flashing.

I am relocating to an area where AT&T is available about 4,000 feet away. In the area I will be moving, there are around 20 houses being constructed in the new phase of an existing neighborhood, and I am wondering how we can request AT&T be extended to this new area (equipment made available

I am looking to improve internet connection reliability across my home. Can I use the existing coax cabling in my home to wire PCs in rooms that are away from the wi-fi gateway?

Internet and TV have been down for 6 days now. No estimate on return to service and I haven't seen any crews in my area.  Anyone have any luck getting someone local to provide an update? 

I’ve had internet through At&t for a little over a month and it’s been nothing but constant problems, I’ve had multiple technicians come out to fix connectivity problems I have with the internet. Then the problem is fixed for about a day and it just starts all over again. So far worst service I’

Devices haven't connected Reboot changed nothing Won't connect manually either Still connecting only to Gateway router There is 50 ft and 3 walls between Gateway router and my bedroom where all devices live Connection is excellent when it's good Frequently drops out completely This is a problem beca

The power went out last night due to a storm, I reset the router by holding the reset button for 30 seconds and It works on my phone and tv but my Nintendo Switch, XBox One and PlayStation 5 will not work, it will connect but I receive no signal

The fiber optic junction box near my house is exposed due to its container being smashed to bits. This is located at the north end of the alley between Plymouth and Liverpool in Windsor Place, Frisco, TX. This box supplies my fiber optic internet so I would like you to repair it to prevent inter

I have fixed wireless internet. I have been out of internet for 10 days now! In this day and time how can it take 10 days to fix internet. I work from home and I have a feeling come tomorrow I won’t have a job anymore

I contacted via live chat twice. First 2 weeks ago because my xbox nat type was closed.  The person did something and made my whole internet slow.  I said I don't care about my xbox anymore just get my speed back.  He did something which made it slightly better but not what it was wh

I have been very happy with my ATT Fixed Wireless for several years, but in early May 2022, my internet went out and no one on the main customer service or technical service lines will help me. I have even asked to have a repair person sent to my home but they refuse.  The standard answer I ge

Software updates are not available. Location is always incorrect. Wrong browser. Duplicate apps in settings. Even my *network provider" which is AT&T cellular is incorrect. PREPAID account with AutoPay. Upgrade isn't an option for me and this Note 8 has obviously been hacked. Very concerned abou

My samsung galaxy s 21 fe will not turn wifi on. So I am unable to update software. How can I or can I get around this problem

I tried rebooting, restarting, powering the router off and on, and nothing is working. I've even tried having one of your "experts" who don't even work for AT&T tell me how to fix it and he couldn't even tell me what's wrong. Do I really need to call dispatch and get charged a ridiculous fee for