I have recently had DirecTV installed in my home. Genie Gen 3 receiver, plus three minis, and a wireless video bridge. At the same time I have contracted with AT&T for cell phone service with two smart phones. Also purchased a hotspot ZTE AT&T velocity. My question is; can my DirecTV be connected to

My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst

Currently have the Motorola BGW210 but wanted to know if there is a better one for handling 40+ devices connected to it. Also is there a recommended wifi extender that will work seamless when moving about the house?

Ok, I have an Arris BGW210-700with ATT. And an Oribi RBR20 kit with one satellite. I need step by step instructions on how to set this up. All settings that make my connection the fastest most secure. I have clueless on the settings and I know ill just F things up if I try on my own. I don't know w

My internet regularly disconnects between 12pm-2pm almost everyday, and a few times randomly through the day as well. It's not my personal devices, or the amount of devices I have connected, which is regularly 2-3 devices. I have restarted my modem/gateway/router, and devices multiple times and trou

I have a strong signal (-93 Dbm) but no or very intermittent internet connection. This is across all devices in the house. 3-4 bars but constant dropped internet. This has been going on for about a month now. Will work great for 5-10 minutes, then even simple pages wont load for 5-10 minutes. What i

Since the fiber 1000 installation was completed three weeks ago, I've been experiencing Internet disconnects a few times a day. Each time will last for one to two minutes, dropping us from meetings regularly. When it happens, gateway (BGW210-700 rev 2.6.4) shows broadband uplink is down. It alway

Hello, I had AT&T fiber internet at my previous house 4 blocks away and loved it! I've waited a year hoping that the fiber would cross the blocks and become available, but it hasn't.   How do I submit a request for AT&T to tap in and carry the fiberoptics 4 blocks over? 

Does att unlimited plan have a limitation on hotspot usage or can I play unlimited games on my computer with my hotspot?

Hello. I had AT&T internet set up yesterday by AT&T tech. Today there is an unknown device with a very weak signal but when I tried to pause that device I received an error that in order to maintain service it cannot be disconnected What is it? I did an MAC address lookup and it’s an unkno

I've been having terrible upload speeds for the last several weeks, and ATT support can't figure out why. I have a tech coming next Friday, but I have little hope that it will solve any issue, since the issue most likely resides on ATT's network.  I've seen several other threads stating the sa

Is it possible to get a one for one Wifi Router replacement?  I consistently have to reboot it, change channels, restart it, etc.    I would buy my own but I understand ATT does not allow this, sadly.   My issues happen regardless whether I am connected through Wifi or stra

My connection drops daily and the light on the front of the BGW320-500 will start flashing. The only possible issue I see is on the fiber status page the receive power (0.119) is lower than the warning threshold (0.12).

I am experiencing increasingly unreliable internet. I am getting multiple outages per day. I see on my router all the lights go out and then it slowly reconnects, similar to a reset or pulling the power. I have called support several times and I get the same response, its the outside wiring. A techn

Just in the last month, when I connect to work VPN through netextender, our 1GB internet comes to a crawl, will be around 700up/300dn with a ping of 15ms and then connect to netextender and it will be around 5up/20dn and ping around 200+.   I have done a ton of research on forums, found some

We had a new AT&T Fiber router installed at the end of July 2021. Up until about one month ago everything worked perfectly. Last month our Brother MFC-2700 wireless printer suddenly would not print. It was unrecognizable from all devices connected to WiFi (laptop, phones, & tablet). The prin

I've been dealing with this issue for a week now. My company use ZEN (Zero Trust Network) to give us access to their internal websites. Behind the scene, the authentication is done by banyanops. This used to work properly, however, recently this doesn't work on my machine anymore. Additionally, mob

Testing from the ATT device points to issues with line quality. Pingtime / latency goes from previous average 1.3 MS to 3+ ms .. so almost triple .. thrput drops .I have rebooted the device .. and rested .. same results .. suggest this is comeing from ATT side.No way to report .. no way to log a tic

This is ridiculous I have posted so many comments, called ATT support and no one is able to help me they just say. Sorry. I am about ready to cancel everything and go to Spectrum. I should have done that last week but I didnot I believed the att guy when he said I could do this. It is very frustrati

200 yards from my home is a school that has AT&T fiber internet service. I would like to know if I can have that service extended to my home - I am prepared to pay the costs to do so. We live on a rural road with no other houses between me and the school. I am an existing customer with AT&T