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Internet cancellation

While we normally have unlimited internet on our phone, your company employee suggested that we buy home internet for $20 per month, so we connected internet to our home.When we received a bill of around $ 400-500 per month, we said cancel it and returned the modem, then your company employee told u

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75

20

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At&t policies and procedures with a privacy line question

I would like to inquire about the policies and procedures of AT&T concerning the usage of third-party SIM cards. Is it possible for customers to conveniently purchase any compatible SIM card from a retail store for use with your services? If so, are there any specific limitations or restrictions

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33

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"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

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87

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No help from fixed wireless internet

I've contacted att multiple, and I mean multiple, times about my fixed wireless internet. Some calls lasting for hours, being transferred until my head spun, talking to techs who have no clue what's going on. I've argued the fact that my equipment is registering more data than we are actually using.

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276

12

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Offshore Gulf of Mexico - Prepaid AT&T

All the guys at work use ATT postpaid and get excellent data/service offshore in the Gulf of Mexico. I bought a pre-paid eSIM and it worked great while we were in Port Fourchon. However, once we arrived at our work location offshore the data no longer worked. Although I still have 4 bars, and all m

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169

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HP Officejet Pro 8600 not visible

I can connect my HP Laserjet Pro 8600 Plus to my BGW320-500 router, via Wi-Fi, either using WPS, Pin or SSID and password. Either way the printer status is connected; IP address of 10.0.0.155 Network: (my network SSID) Host name: HP33F2EF. MAC address 2c:59:e5:ec:fe:bf Wireless Direct: Off

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140

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Does the AT&T have router/gateways that support POE?

I have AP that are POE and I need to know if AT&T have devices that will support them

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107

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Any upgrade BGW210-700

Does anyone know of an upgrade to the model stated in the subject line? I have had it since the start of service, roughly 2 years.  That is a long time in the tech world, so i figured I ask techy's :)

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4.2K

8

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Samsung S22 wifi calling provisioning failed error

I have a Samsung Galaxy S22 and cannot get the wifi calling to work. I have restarted my phone numerous times, and tried to enable wifi calling numerous times.  Every single time, I receive an error message that states "Provisioning failed. Please try again later." I have even tried to activa

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544

6

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Phone Stolen Over 1 week Ago - Cannot Cancel or Suspend Service

My phone was stolen over 1 week ago when I was in downtown reno. I have been attempting to get ahold of someone at ATT this entire time, but it is difficult as my schedule does not line up with the hours ATT is open. I was in Downtown Reno having a night at Gold Dust West Casino, when a homeless pe

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146

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Mesh with ATT Air

Are we able to use a mesh system (eero) with the new ATT air? I plugged the Eero unit to the back and it works. Only issue is that the Eero network is not getting the same download speed as what I’ve been getting if I connect directly to the ATT Air. Isn’t the mesh suppose to match the same download

Questions

1.1K

2

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Roaming on Videotron in Canada

​​I am writing to express my frustration with the lack of coverage provided by AT&T in Canada, specifically in areas where Bell, Telus, and Rogers have no coverage. As a current AT&T customer, I am currently visiting Canada and I have found that the only network available in my area is Video

Questions

756

9

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No service restore

I paid my bill in full and it’s been 3 days and AT&T can’t seem to restore my service. I have a business account and every day going forward I am loosing money

Questions

57

8

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BGW320 Received Power Display Bug?

BGW320-500 running 4.25.4. Service is running well with no issues. Is there a display bug for the received optical power under Broadband>FiberStatus?  My BGW320 is reporting 0.87 (see below) or -41 dBm per the Rx Power explanation on the right of that page. I'm on XG-PON service.  AFA

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119

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What are the specs on a new data cable?

My dog chewed my green cable on half. what are the specs for this cable so I can replace it? im running a BGW210.

Questions

41

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Getting a "sim not provisioned mm#2" message on Galaxy S3

I've been using this phone since it came out and today after putting my phone down for a few hours I saw this message. I removed sim card, battery, rebooted many times and it keeps saying the same thing.  As far as I know the other phones on the account are working but this one isn't for some

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98

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Official Solution

ATT Fiber junction pole was left open with fiber cable on the ground

Someone was working on a fiber junction in back of my house. I suspect it was an ATT Technician but I didn't get outside in time to talk to him. He left the junction cover loose and not secure, with this black fiber cable loop sticking out. Who do I contact to have this fixed properly?

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409

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Closed

More than 2 dns servers causing DNS leaks when running a vpn client.

I have notices some strange DNS issues on my ATNT router. I am attempting to run a VPN to an amazon cloud instance, and keep getting DNS leaks whenever the vpn client is running from my machine. It seems like the ATNT router has some sort of dns caching issue, or it's cache has been poisoned. A few

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500

7

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i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

202

28

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AT&T 1856

AT&T 1856 User Manual Landline Hello... My phone was purchased a long time ago and still works perfectly! Due to moving out of my house into renting a room I lost the ringing. In the past few days, there is no dial tone. I purchased a NEW cord  and things are more clear but still no di

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227

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